Goodyear Auto Service

I must say, my first time experience with Goodyear has been nothing short of amazing!!
I called this morning to set up a last minute oil change and the repair of a tire and was assisted by Sreven Greenwood, who was not only helpful and knowledgeable but very friendly and understanding of my situation as well.
He was able to explain everything to me in detail, get me the best promotion/sale out there and get me in right away!!!
Needless to say, Goodyear will now be handling all of my new car care needs!!!
Great first time experience and to Goodyear:
You have a good one on your hands with Steven Greenwood!!!
Thank you!!!

Came in to get an inspection done and possibly getting new tires. They noticed I needed a repair and informed me about it right away. The mechanic and front door attendant were very helpful and informative on the situation, giving me proper insight on the inspection, repair and new tires. They provided me with quick and excellent service in getting the job done. Gave me a solid deal on a new set of tires, repairs and inspection. I want to thank Will for making the process smooth and going the extra mile in helping me get what I needed done. I'll be coming back again for sure!
Quick, Solid and Great crew!

I needed front brakes, pads and calipers replaced asap. Called the Latham location around noon and had a 3pm appt. Great customer service, especially Casey (Receptionist/Scheduler). Thank you!!!

We want to say that our recent experience with Goodyear at the Latham Circle was wonderful as all our past visits have been! All of the staff are helpful and knowledgeable. They are always accommodating with appointments, and have done a great job servicing our cars for years! We highly recommend this shop and their entire staff. Diane and Steve Trowbridge

Was on a road trip alone from VT to Pittsburgh, PA when I got a flat. After getting the spare on and locating this Goodyear in Latham, I was so pleased with how helpful and understanding they were. The tire was damaged beyond repair and the other tires worn enough that I replaced them all. They got me on the road in an hour and a half.

Kasey, Steve and Travis were wonderful. I am very pleased with the service I received and will continue to service our family’s vehicles here

Had work done at Goodyear Latham for the first time and was very pleased with the service and the team. Had front strut assemblies and stabilizers replaced and a 4 wheel alignment done on my 15 year old Jeep. Their price was $600 less for the same scope of work quoted at a competitor. The entire staff is very friendly, easy going, cohesive, and well-managed. Will definitely be back and will recommend to others.

Got some serious tires and took great care of me

I walked in with a screw embedded tire and was told that it was not fixable due to state regulations. The technician showed me the dry cracks and wears on my old tires. He also showed me a second deeper embedded object that my eyes had missed. He also indicated that state inspection was long overdue, and an oil change was not far away either (based on windshield stickers). Manager offered me couple options on new set of tires, ranging between $651-$980 which were all beyond my budget (no fault of their). Since I had to leave for work shortly, they quickly installed the spare tire (no charge) and advised me not to drive on highway speeds. Next day I dropped my vehicle for oil change and state inspection. An hour later, the manager called me and offered a different set of economical tires for $500. He threw in the state inspection, premium oil change, premium oil filter plus tax in the same price. And then he offered 'pay overtime' plans to make things easier for me. There was no way anyone could've refused such an enticing offer! Neither did I (Thank you Goodyear Latham). To put it simply, Goodyear Latham offered solutions to my vehicle's problems. They worked with me to bring costs down to my budget. Thank you Goodyear Team. You are the BEST.

I want to share a raving review about your Latham NY store, Steve the manager went the extreme extra mile to assist a serious situation along with his team. They were great and solved the problem with ecellence. I am very grateful,

I went in for a scheduled appointment that I made on line for new tires. The appointment started as expected and the team kept me informed every step of the way. I noted that the car seemed to veer when releasing the steering wheel while driving. They checked the alignment after the tires were replaced and it definitely needed some adjusting. The price was just as I expected, could not have been happier with the outcome. Thank you team Goodyear of Latham.

I needed a new battery in a hurry. I called at 9:00 a.m to see if they had what I needed, drove over and was back on the road before 10:00. Price was reasonable and people were helpful and courteous!

I’ve been bringing my cars to the Latham Good Year for many years, and have never had less than a positive experience. The waiting room is comfortable, and the service is excellent. I’ve always felt cared about as a customer, as though they have my, and my car’s best interest at heart. I’ve never felt pressured to purchase an item, or a service as I have in other establishments. Just feel as though they give me the information needed, and let me choose the if and when part on my own. Today, I met the GM, Ryan Simmons. He went above and beyond, to insure that I was confident in the work that was done on my car. I will continue to be a loyal customer!

I had a screw embedded into my tire. They got me in right away, added a patch as well as fixed an existing patch (at no extra charge). The whole team was very friendly.

When i first came here to get my winter tires put on, they messed up my tire pretty badly. After two weeks of driving my one tire popped off, damaging my rim, brake pads and lug nuts. I threw my spare on and went back to this goodyear and they didn’t even let me finish telling them what happened! They immediately took my car in, took full responsibility and replaced EVERYTHING that was damaged for free. I expected the bare minimum coming in and left with so much more respect for them! I recommend everyone to come here for their car service!

What a great experience at Latham’s Goodyear. All of the guys went above and beyond to get what I needed for my car and get me back on the road quickly. They were so helpful with pricing and explained everything in detail. I will be back again and would highly recommend the Latham Goodyear location for any automobile service needed!

I recently did a lot of front end suspension work on my car due to shaking at high speed, so to finish everything off went into the Latham Goodyear for new tires and a much needed alignment. The guys did exceptional work, and my car handles/drives like new. In addition, the store manager Ryan was extremely helpful and knowledgeable. Could not be happier with the experience or work done.

Car started wobbling and it ended up being a separated tire. Got all 4 tires replaced as it was definitely time and I was very impressed by how smoothly and quickly everything was handled. Less than 2 hours after calling I was cruising down the road on my new boots. I would highly recommend and will be returning for service in the future.

I arrived on the afternoon of July 17 tired, cranky, and frustrated with another place. These folks were kind, friendly, and offered excellent hospitality to me. I was only there to have tires installed, but they also found that they could do my much needed oil change and inspection. By the time I left, I felt cheerful, energized, and very happy. It was a huge relief to have all the work complete.

The waiting room was blissfully quiet (thank you for not having a TV or radio blaring, I had a headache), comfortably cool, clean, had relatively comfortable chairs, and plenty of space so customers didn't have to be crowded together.

The restroom was very clean and properly stocked with soap and paper towels.

The front counter was extremely tidy and uncluttered, with clearly marked sanitized pens and hand sanitizer.

I was treated very respectfully and kindly, and I will definitely return for future needs such as tire rotations.

Invoice #180617

I walked in wondering if they could find the reason behind my coolant leaking out so fast. it was the water pump ,which was unexpected. Ryan who’s the Manager went out of his way to help not only point me in the right direction on what parts to get but to save money as well. Work was done in a timely manor and car runs perfect. Would highly recommend Goodyear Latham