Rite Aid

We just left the Rite Aid on Savannah Rd with the very best experience in the Pharmacy department. The friendly greeting through the front door was the first impression of pleasant customer service, and the attentiveness and personal interactions in obtaining the COVID and flu vaccines were the best yet. We've been to several pharmacies in 2 other states, and hadn't had the amazing service we had this day. Thank you!!

The new pharmacist was extremely helpful, compassionate, knowledgeable. Rite Aid found a gem with getting her!!!

Very good store friendly,and courteous staff. They are always having great sales. I'm not happy with new pharmacy hours,but I understand if they can't find help.

Melissa was super helpful, she took the time to find our favorite shea Butter product and she put it on the side for us

The pharmacist is friendly and extremely helpful. She made my visit a good experience. Thank so much.

I love rite aide the older employees are great just like family love Melissa an the other short manager lady the guys there are great

The pharmacist is such a delight. He makes an every day transaction just so much more pleasant.

Nice people like the old days of Lewes before the rude outsiders took over.

My neighborhood neighbors 🙂. Great store, great people, great service

For a small beach town they are doing the best they can. They have makeup and the hair products you left at home, maybe not same brand but you can get by. This store does try hard to pass the savings to you which is hard in the beach economy

Good location if you are going to the beach. The store is a bit dark and drab. Small. Limited inventory in my opinion. Semi-friendly staff.

Has what you need, but looks sketchy and unclean.

I paid for my prescription online and marked it for shipping. They didn't ship it, its been a week. They did the same thing last time and I got a district manager involved. She said she would fix it. The woman on the phone today just to let you know for next time... I cut her off and let her know there won't be a next time with rite aid. Especially now where pharmacies are closing down all around the country they would be on top of things.

The pharmacy has earned a 0, in recent months. It used to be a 5, but they changed their personnel. This store is an excellent example of why Rite Aid is going out of business. It's extremely poor customer service and lack of ability to answer the phone has earned this rating. I'm sure this will generate a corporate response asking me to do something, instead of an actual person from the store trying to correct their error and inability to interact with actual customers.

Please close. You are a disservice to the community. Your staff in the retail side are rude and offer no help , you have a phone that seems to never be operational and a pharmacy (while staffed with the most amazing people I've ever worked with) that is never open and is unable to be reached. Even in the case of an emergency. You are responsible for the services you provide and are clearly unable to do the right thing. Please close or move to a location that you can properly operate.