National Archives Store

Very helpful staff, bought souvenirs for my entire family.

Great store with excellent selections! Kelly was helpful, and kind.

Nothing you can't find at a neighboring shop.
Clean and friendly.

Very cool gift shop, but they seem to be aggravated at customers especially children. My friend got kicked out because he was in there and his friend was buying him something but he himself wasn't making the purchase... very rude staff that seems to be miserable.

My 13 year old went to this gift shop on Tuesday afternoon with a group of students who are visiting for the week. She likes to get snow globes from the different places we visit. While looking at snow globes to see which one she wanted, a male staff member took the snow globe from her and said she can’t touch it unless she was going to buy it. She said okay and walked away because she felt like the employee was annoyed with her. She is a very sweet, non-confrontational child and did not want to say/do anything to further aggravate the employee.

That was horrible customer service especially since she was considering which one she wanted to purchase. At the very least, he could have asked her if she needed help and not just assume she wasn’t going to purchase anything. Hopefully this employee’s bad attitude can be addressed by the managers because his actions were not okay.