Pet Supplies Plus Franklin

I have been going here, since they opened. I love it, they are so caring, friendly and kind. The employees all have smiles and seem happy yo be working there, that says a lot. I have never had a bad experience with their male groomer or their current female groomer.
I have sent my daughter there with her dog and she was so happy. She told me the girl was so patient with her 100 pound Bernese mountain puppy.
Pam H.

Had both of my dogs groomed and the groomers did a great job. Making the appointment was easy and convenient!

Fantastic delivery! I love this store because the people there are always really friendly when I go in.Today I couldn’t go anywhere and the delivery couldn’t have been better!

Eddie , my senior Cairn Terrier and I go here at least once a week, the staff here is phenomenal especially Breonna. They all give Eddie live as he rides in the carriage...We loove this place

This place is the best, they were so nice when my Eddie passed so when I adopted a senior Coco I went back it's been 2 and a half years and still the best, The groomer Rylea is awesome, 6 weeks after my handsome man still gets compliments

Good prices, knowledgeable staff, and they deliver! I also appreciate the dog wash and variety of dog treats and food.

Pet Supplies Plus is the best pet store hands down. The staff at the Franklin location was so friendly and all offered their help. Everything I needed was in stock and on sale! Double bonus!

Great delivery service. Very prompt. After placing my order online realized later I was out of a supply. Called the store and they were happy to add it to my order. Love the goody bag of treats included in each order. Well stocked inventory. Nice text with picture received when order arrives. Friendly and efficient service! A nice asset to the area. Thank you!

Pet Supplies Plus Franklin always has what I need in stock. Auto ship is an awesome service because my pet food arrives on time every month right to my door. No need to place an order every time! They even include handwritten notes and sometimes free samples and toys! Highly recommend

Everyone is so friendly here. From the second I walk in the door I'm always greeted and asked if I need help with anything. The store is really clean and easy to find stuff for my dog.

Such an excellent store with great customer service. The workers in store are always super helpful with questions, and very friendly at checkout. I’ve also ordered online and done the delivery option. Today, some of the cat food I ordered was out of stock, they texted me promptly to let me know and I was able to quickly pick some replacements, and my order was delivered the same afternoon. Highly recommend!

Very friendly staff. The store is well stocked and clean. I have been going to many different Pet Supplies Plus stores over the years, first time in the Franklin store, was very impressed with my experience there.

The team member who checked me out noticed I struggled with a bag of dog food and they offered to bring it out to my car for me. Always a great experience!

We frequently have pet food and supplies delivered to our home and everything arrives within 24 hours. The owner and staff are so nice too!! PSP is a great addition to our community.

The delivery service is top notch!! Our order arrives on or before time promised. Always a personal note and a little something extra as a treat in the delivery bag. I always order from them now. Love that they’re local.
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Staff is always friendly and helpful. The auto ship delivery option is fantastic. Delivery is always prompt and the PSP team in Franklin are very communicative. This is my go to place for my baby girl kitten.

The staff is beyond friendly and honest with their knowledge. They are the kind of store you can’t help but want to support, you never wonder how you’ll be treated!!!!! It’s always so clean and well maintained. They are our go to for everything now. My dog and I love being able to go 5 minutes up the street for all our needs instead of waiting on a delivery. Highly recommend

All the employees were very welcoming and pleasant, all gave me a hello. I was just shopping for some feeder fish and a few aquarium accessories. I had a nice conversation with the two sales employees and they were well versed on all the aquarium items. The premises was very clean and the pets are well taken care of. I will return and will be a loyal customer. Thank you.

We brought our Golden Retriever in for a full groom today. It was his first time and we were very nervous. He looks great and he’s very happy! The store is nice and all the employees were friendly and helpful. We will absolutely be back to shop and for grooming.

I love this store!! I did an online order and my pets food was delivered in just 2 hours! It was amazing! And when I opened my package there was a cute little handwritten note inside to say thank you for my purchase. I am so impressed and will definitely be coming back! Thank you for being so great 🤗
And they have really good deals too!

I am thrilled to have such a great pet store in my hometown. Everyone has been super friendly, helpful and courteous. A cat tree was delivered to my home for free, which was incredibly helpful and nice. Great selection of cat food and toys! Will definitely be back!