Staples

Several employee asked if I needed assistance. When looking for a “C” charging dock, I had a very polite and responsive store representative who was well informed and patient with my questions. To my delight, this same person checked me out and showed me how to update my staples app and explained the new member program. He thanked me for my patience and I was so glad he was able to help me through checkout

I visited staples lady evening with a computer issue. I metbup with Ryan the tech associate. Going into staples I was thinking I'd need a new computer but it was due to Ryan's great technical skills and knowledge that I didn't need a new computer. Ryan was very knowledgeable about computers, understood my concerns, was very patient with me, very personable and very kind. I've always shopped at staples for supplies, but now will make this my store for any technical
issues. Ryan was very helpful and definitely recommend him.

The Manager, Tom, at the Royersford, PA store is hands-down the greatest asset Staples has. Every single time I need assistance Tom and his team go way above and beyond. The customer service I’ve received from he and his team is the best I have ever experienced, period. I am a Staples customer for life singularly due to Tom’s exemplary performance as a leader. I can’t stress that enough. Thank you Tom and team.

A quick in/out was made possible by Izzy - she helped me find what I needed and was very pleasant, right from the start when she greeted me with a smile and hello.

Always find what I need easily, and the staff is unfailingly polite, friendly, and helpful,

the manager Jade helped us with a reward coupon that we couldn't to work quickly. she provided fast & friendly service, and had a pleasant personality. A+++

I love the print department! The staff is ALWAYS friendly and always has my print job ready! Always a positive and awesome experience every time I go! Thank you!

Fast help from store associate. Fast check-out and very reasonably priced assembly for office furniture I purchased. Great customer service.

The staff at this store is always friendly and not pushy. The store is clean and organized. The staff is always willing to help. Check out is fast as well. Selection is great.

Eva took so much time today to walk me through technical issues with my printer. This woman understands customer service and Staples should recognize this. Her level of help and assistance was truly amazing, especially these days.

I also want to give a shout out to a gentleman I spoke with in their printing department last evening. Unfortunately, I did not get his name. He also helped me with a printing order I was trying to negotiate online but pick up at the store. He was also amazingly helpful and I want to say how much I appreciate it.

Management should really appreciate employees like this. They are rare. I am only sorry I did not get his name. Good job folks!

I used this Staples location on Tuesday, October 25th to get some printing done. I was dropping off wedding programs. Casey, Rita, and Lindsay in the Printing and Copying center provided the best customer service to me. They were extremely helpful, patient, and kind in making sure I got the correct proofs (printing out samples so I could see them first and allowing me to correct a major mistake after printing had already started). I haven't had that kind of customer service in a long time. I will always use the Royersford Staples for my printing needs. Thank you again Casey, Rita, and Lindsay!

I had a great experience at this store yesterday. It was almost close to closing time, but Eva stayed back to help me and another customer. Was pleasantly surprised to see her go out of her way to be kind and helpful. She is definitely a great asset to your team

Store is well stocked and the staff is friendly and professional

My computer just did not work at all. Eva spent many hours trying
to get it working. When she had it up and running I was delighted.

Rita was so helpful. A coworker placed an order for me When I went to finalize it on the phone, I anticipated a bit of a delay in finding the order, and I made a change to the order. No delay. Pleasant and easy to work with.

Excellent equipment. Great staff.

The staple at Royersford staple are the most polite, friendly and go beyond their duties to assist you. Especially the young lady Rita at the printing area. Her smile and her willing to help makes my visit a pleasure to know she understands my lack of knowledge of technology. I have other staples n their rudeness have me leave the store. Thank u. Linda

To: GM 'Tom'
A very polite, well-spoken man named Joey answered my call. He knew answers to all my questions concerning time frame needed to print a large poster picture. Poster is of my only grandson. His memorial service is in a few days. Joey's answers gave me relief, so as not to worry. It will be done in plenty of time. Thank you for being so polite & courteous.

Staff response from front to back of the store.

Trying to print a label from my phone to put on a package that I was returning which did not come with a return label. It caused me a lot of headaches because my phone service had been turned off. Nick an associate there was able to do it after trying a few different ways and it worked! So I was so happy and he was great! I will always go to him with all my printing needs! Thanks Nick!