Metro by T-Mobile

My phone needed a burial. It has been on life support and ran its course. I decided to visit Metro PCS off Sunrise Blvd. Manager Mike made my day. He was helpful, thoughtful and product knowledgeable. We began talking about our favorite celebrities while waiting for my new phone to load. It was nice to go down memory lane with such a great person. Thank you Mike, for lifting me on high.

Michael from the store is amazing! He was able to get us two brand new iPhone 14s rush delivered and really went out of his way to provide education and outstanding customer support! I highly highly highly recommend this place.

The gentleman at metro have taken care of all my family's communication needs for at least 7 years. Owner is cool.

I drove to this store to reactivate a phone that had been turned off. My father had recently passed away and his phone was turned off. Scott went ABOVE AND BEYOND to help me reactivate my dads phone. Forever grateful for his help, patience, and assistance. Thank you Scott❤

great experience, the service was awesome. the employee there subscribed to my youtube channel.

Mike is absolutely amazing. He has always been able to help me with any problems I may have with my phone or account. He is also amazing at helping to decide the best phone for my daughter and what plan would be best for us as a family. I live in Rocklin and travel to him every time because of his outstanding customer service and his friendly personality. I recommend Mike and his crew for any of your mobile needs. Thanks again Mike for always being there to help me.

I actually ended up at this MetroPCS store by accident but I'm glad I did. The young man who helped me with my purchase and activation was very helpful, polite and didn't try to add on extra services I didn't need or want. The other reason I give this store 5 stars is because after a few days of using the phone I was and satisfied and I called the store to ask if I could return the phone and exchange it for another. The gentleman I spoke with told me yes and that it wouldn't be a problem and he was right. The exchange was fast, no questions asked. If you want excellent customer service which is rare to find I recommend shopping here.

Was looking for an alternative to Verizon last year, and found this Metro dealer in town. Always have had great customer service, and the reps always look for ways to save me some money. They also seem to be open a bit longer hours than other places, which is nice.

Michael the store manager is absolutely the very best. He has given us the most terrific service over the years we would never dream of going anywhere else. Since we're older during this covid-19 virus even offered to go grocery shopping for us. How in the world can you ever beat a place like this. Mike and Gloria

Been dealing with Mike for a few years now. Very knowledgeable, doesent up-sell you or charge "extra" for phone issues that that can come with setting up new phones. Helps you understand the phone. Doesn't look at you as if everyone should know how to run everything. I wont deal with anyone else.

By far the best and most knowledgeable in the business those guys will give there best to make sure that the customers needs are met and satisfied with their purchases and will support them beyond their purchase dates. Smart knowledgeable and friendly!!!

I will never go to another Metro PCS store other than this one. This store is by far the most helpful straight forward non gouging or pushing an agenda for sales store. The owner is absolutely without a doubt one of Citrus Heights best retailers. He repaired my phone inexpensively and on the spot. Highly recommend this location.

Mo is the man, excellent service and probably the most knowledgeable guy I've ever met, I went to a few stores in the citrus heights area and this store beat them all, don't even get me started with the corporate store across from the mall they are the worst. Mo got me the phone I needed and explained all the options as far as prices, this was the only store that didn't force me to buy a package deal with accessories. Thanks Mo and Scott you guys are the best.

Best customer service ever! Whenever I need a new phone, have questions, whatever, I am always treated great. These guys are the best, especially Mike - whenever I've been in their store, I have seen him go above and beyond to make sure his customers are happy.

One of the best metro stores out there the owner goes above and beyond for his customers now both my boys have service with him also

I have been going to this store for years.
Mike the owner, is such a great guy! Will help you out with any questions@ phone.
He really wants to give his customers the best service

Excellent! The owner here can always help you with any problem with your phone. I won't go anywhere else. I have been a customer of this location for many years. Love it here.

The best METROPCS store I've ever been to. The best prices on phones I've seen in 12 years w/ METRO. EXCELLENT and knowledgeable owner "MIKE"
and his employee is almost as good. Try it out, I think you will be delighted.

I want to be able to give Mike a million stars. He is incredible. My husband and daughter were in a severe car accident in April. My daughter was wishe rushed to UC Davis where I immediately joined her. I wasn't able to leave nor would I have. I was getting such an influx of calls and texts that my phone couldn't handle it. I called Mike as my husband and I have been going to him for years. . I told him what was going in and I could feel the empathy on his voice. To hear a familiar voice in that situation was priceless. But to also know he truly cared meant more to me than words can say. He set up my new phone without me having to be there and allowed my mother in law to go purchase it
Thank you Mike ❤ you have no idea how amazing you are to my family and I!

I get so hesitant to go the phones store because I always feel like I'm being taken advantage of by somebody who works on commission, not these guys, they were great Mike was super helpful and helped my mom transition into a smart phone which us kids couldn't do. Another thing I notice we went with the whole family kids and all and it wasn't a prolem a lot of time you take kids to these places and the sales people are always looking at u like your the worst, but it was not a problem, we got everything we needed and everybody left happy, will only shop here when it comes to MetroPCS even when there's one super close to my house I'll gladly go further to have Mike helpe again.