Tractor Supply Co.

I'll try to make a long story short. I recently had surgery on my neck and I am very limited in what I can do until everything heals properly. I have always shopped at TSC and decided to place my first online order yesterday since I am unable to drive or lift. I had issues with the TSC app so I wound up calling to place the order and set it up for delivery. Around 5pm, we had not received the order so, I called the 877 number to find out the status. The representative called the store and was told that they did not have a driver today. The problem is, we were out of feed for our animals and needed it delivered that day. Not having a driver didn't sound right to me because there were always a number of people working at the store whenever I stopped by, so my wife decided to call the store herself. The manager (Nicole Hunt) answered the phone. My wife explained the issue and Nicole looked into it. She was showing no order for us at her store. She dug a little deeper and discovered that for some odd reason, our order had been sent to a store in Oklahoma. That's a long drive from Arizona. My wife explained the situation and that we had already paid for the products. Our options were: cancel the Oklahoma order and wait for our money to be returned and to place another order with our local store and pay again for the same product or to just do without and figure it out the next day. Nicole understood our position and she had a driver deliver the order and we could figure our the money with corporate (I called corporate right after and explained what had happened). I can't say thank you enough to Nicole for taking care of us. It has been a very long time since I have seen someone so devoted to taking care of a customer. Nicole definitely went above and beyond in helping us make sure we could take care of our animals. This type of dedication is truly rare these days. I wanted to make sure that that store management and the district manager knew how appreciative we are of Nicole's actions and I hope she is recognized in some way for them. I will never shop at another feed store or TSC, store #2136, you are the best.

Well, if you've never been inside a Tractor Supply Co. store, chances are that you probably never will. For the uninitiated, this establishment is similar to a big box hardware store but with less to do with building a house from scratch and more to do with a rural lifestyle. In other words, they carry more for the farm & ranch than for the suburban home, including clothing suited to rural living, and even small livestock on occasion. The thing I really like about them is that they always have something that I've not seen on previous trips to their outfit. A word of caution; if you're married and of the male gender and you find yourself inside one of their wonderful stores without your better half at your side, or worse yet, with a buddy or two, resist the overwhelming urge to blatantly overspend, as it is so very easy & tempting to do so! You've been warned, friend. But if you have a little bit of self control, and are able to keep the heat from the friction of pulling your credit card out of your wallet below the melting point of plastic, this truly is one of those stores that probably has what you need, especially if you live in a rural area, and also has those items for men who are still boys at heart.

It’s in the neighborhood and can definitely save you time going to Home Depot or Lowe’s they have a pretty good portion of items you could need the service there is phenomenal and if you own a farm it’s the place to go for other products

This store has great customer service! Plus they have everything you need. Much better than Ace hardware

Had to call 4x to get it right. But Shelby was great. She deserves a raise. And your automated systems needs to be updated n improved!!!

I had a great experience with the store and the products!! The service was great!!! They was friendly to my dog also!!

Tractor Supply is a great place to buy feed. I purchase chicken and livestock feed here and their prices are lower than their competitors. They offer alpaca feed, which is hard to find. The staff is always helpful too. I've also purchased chicks here and they were clean and healthy. Highly recommend!

Nicole was extremely helpful when I needed to have some medicine delivered to me for my dog.

Great options for supplies. They have lots of little gifts and crafts.

Brooke is super helpful and patient. She goes above and beyond in being a great employee. Your store is amazing because of her and others like her. I’ll keep coming back !! (She called to another store to ensure they had my puppy food before I drove over there.. it’s really the little things.

Denise was so helpful and knowledgeable. She was able to recommend a bedding for our nesting boxes and had valuable advise. Thank you for the great customer service!

Bad service . Placed order on line on 9/26/2021 & did not get an update. Called on 9/17 & per rep order did no go through. I placed new order and was the charged twice on 9/17/ 20121. Called cancelled on order. 2nd order delivered & rocking chairs were broken, dusty & had spiderwebs.

Correction….the corporate department made it right! Gave me a new set of rocking chairs & listened to me as a customer…Love this place again!

Was looking for a fly repellant and the girl who helped me was great. She provided me insight on perfection she personally had used and I walked out of there with her recommendation and so glad I did. The fly problem had been much better. Thank you so much for the great service and exact product to do the job.

Shout out to Cynthia working one of the registers today. She was so nice and helped me with me all needs. P.s my Daughter loved her watermelon socks! 😉

Great customer service.

I have to shop here at least once a month for critter bedding. I prefer their brand of equine horse pellets used for bedding. For a while they were out pretty consistently but now seems to be in stock. They always seemed pretty busy and I really don't get asked if I need any help but I don't look like I need any when I come in so I don't really discount them for it.

Helpful employees. They know the store and help point you the right way. I don't know her name, but she works the cashier and always talks to my kids. She friendly, fun to chat with, and never makes me feel bad when it's obviously our last stop before nap time.

I was really excited to have a great hardware store closer than home depot! They have everything a homeowner needs and more! The customer service was swift and helped me quickly to my needs! I believe It was the Store manager that helped me to find the exactly the parts I needed for my irrigation. The over all experiance was like a kid in a candy store! Keep up the great work guys!

We love this place! We drive from Central Mesa to shop here. Nick and Noah helped us today. They were both wonderful! Thank you guys!

Let me tell you why my wallet hates this place. Everytime i go in i am expecting prices that are typical with smaller mom and pop hardware/feed stores that caters to smaller niche customers. That IS NOT and HAS NOT ever been the case for what i have gotten when i go there i often find it cheaper than the big box hardware stores nearby. Along with that i find the employees have always been extremely happy/friendly and most importantly knowledgeable.