CVS

I had the best first time in store experience today I was greeted nicely when I walked in. When I went to check out the line was moving quickly. I had issues figuring out a coupons/mobile app issue and Jennifer was SO kind and helpful. She didn’t get annoyed and she seemed genuinely caring and sweet. She helped me figure the issue out and got me through quick. She is an example of the customer service that should be given everywhere, I truly don’t think I’ve ever met such a kind employee anywhere in the area.

I usually go to the minute clinic on Oates but it was booked. I was able to get an evening appt 6:45 pm I went in for ear troubles the nurse practitioner Ms. Echiverri was so helpful went above and beyond and answered all my questions. So happy I went here today definitely excellent service.

Judith who is in the front of the store has always been terrific. She is very helpful and makes this store feel like home. Have always had great service from the pharmacy too.

CVS in Rowlett off of Rowlett Road is a very friendly pharmacy that does a great job asking me if I want to put my medications on auto-refill or by letting me know when my medications need authorization from my doctor for future refills and asking me if I want them to ask doctor from more refills for next time. They even let me know when a generic medication comes out for my current brand name medication in an effort to save me money which I greatly appreciate in these economic hard times! I would recommend CVS to anyone looking for a good pharmacy.

the pharmacy is very good, nice, and pro-active when it comes to a persons health. they are very helpful if you should happen to have any strange rx's that need to be ordered, and they are very good in filling any rx within a timely manner..even if they are slammed with customers.

i have been to other cvs's and different pharmacies, and they normally treat you as a number and could care less aboot you or any of your individual information.

this place has a good small town feel to it where they know your name and what not..even though they are not a small town pharmacy.

in particular, michelle & ginger (& another woman whom i do not know her name.) are all extremely nice and very informative if you should happen to have any issues with a particular subject or insurance problem.

*edit*
also, after they get to know you and your regiment they are very good aboot knowing you and your family refill schedules (ie, if you should happen to get your rx's three days before you run out and you like to get your rx's in the morning..they will pretty much know that and get the rx's done in the schedule that you like.)
it really makes you feel like you matter like i said in that small town feeling like i said above..even if you call them with any changes. they do not make you feel like you are a bother...which is very appreciated! unlike other places that i have the displeasure of dealing with.

My family and I have been going to this CVS store for many years. The workers are both friendly and professional. My medication refills have always been available for pickup as promised and error free.

Fast and polite. I love coming to this pharmacy.

Zaina in the pharmacy is a rockstar! Excellent multitasker and efficient service.

Great location and staff

Great pharmacists and staff, highly recommended.

The best group of pharmacist I have ever encountered. They are the best. They can answer your questions. BEST

The customer service here is something else. All of the employees I encounter are so pleasant and so helpful! Thank you!

does not have the perfume play intense Givenchy ?

Ups drop off at front counter, fast and easy. Appreciate it!

Pharmacy is super organized and well ran.

Very fast & friendly pharmacy

They always have what I need and very helpful

Got my covid testing here. Fast.

Great service

Very friendly and helpful staff!