RadioShack

I came into the store today with 2 problems.
One was easily resolved. The other was a challenge! But after sometime & perseverance that problem was resolved as well! A HUGE THANK YOU!

Great customer service and knew exactly what part I needed

Very Is kind and courteous staff w/ great customer service skills!10/10 would recommend this store anytime you are near Gatlinburg.

Jeffery did an excellent job in helping me find exactly what I needed. I'm was repairing 2 guitar hero guitar controllers and needed help identifying some capacitors for my project, not only was he able to identify the parts but had them in stock as well! Thanks a bunch!

Glad to still find a Radio Shack! Emergency issue with my portable electronics. Needed a specialized charger. Expert help and had parts on hand. Very well assorted store with very knowledgeable employees. Thank you for all your help!!! Nowadays it is so hard to find people that can assist knowledgeably and have parts on hand the same day.

had the parts needed. Thank you

Small store, but great service! Have gotten a few items here before, but when they were out of some LED lights I wanted, she called the Sevierville store and had them shipped over so I could pick them up the next day. All sorts of stuff for everyday use and tourist needs!

I came to the Smokey Mountains on vacation for my family and to my misfortune, I forgot the charger to my laptop. My wife and I called all the other stores, Best Buy, Walmart etc.. and they were not helpful. We called out to our property managers and they told us to call RadioShack and talk to Jeff. I immediately called and Jeff was able to take my description and said he had a charger. When I came to the store, Jeff greeted me and made me feel welcome. He assisted me with making sure the charger worked. But this wasn't what made his business great. Jeff took care of several other customers at the same time and was able to give me the time and attention I needed. Its business owners like Jeff who provide great value to our communities . Before you go to a big box store consider a smaller retail provider.

I don't go to radio shack often because I don't do a lot of electronic projects, but when I need something, they always have what I need. Not only that, but they always know what I'm asking for and exactly where it is stocked. They have also given me helpful tips for whatever I'm working on.

So good to be in a radio shack again! The guy knows absolutely everything. He offered to order me anything I needed. Hell of a salesman. It's rare there days to see a salesperson who actually cares

The people at RADIO SHACK have always answered my questions about a new device or product that i may buy without asking who i may buy from. They just help you. I returned an item i bought and opened, and they gave me a full refund in cash. No hassel. This is just good customer service and careing.

Wow!!! This is the best RadioShack that I've seen. They have a very friendly and knowledgeable staff, along with many rare items that can fill your electronic needs. They will find/order anything that they don't have in their stock. Go check them out.

The store owner and employees are always more than helpful and very knowledgeable I would choose these guys over any other prepaid retailer and electronic store and they been part of our community for years now .

Went in for a Bluetooth speaker. I told them my price range and they helped me find just what I wanted. Staff was very friendly and helpful. I know where I'm going in the future!

Went there to get a bluetooth transmitter and speaker to hear my tv across the rv without blasting everyone else. Very helpful staff guided me and I am now using it in our rv. Thanks!

Knowledgeable staff. Took the time to educate me on what I "needed" and not what I "wanted". The advice saved me money and time. Highly recommend this particular Radio Shack!

Jeff and his team helped us set up our business security system very knowledgeable in electronics and great customer service .

I've been a customer since this location was on hwy 66...I've always been treated with kindness and respect...no matter what kind of issues I've had...these guys always solved the problem. I won't go anywhere else .😊

Great to see a good quality Radio Shack again. It's been a while since I've been in a good one. The ones in my town closed years ago.

Radio Shack stores unfortunately are not as common as they once were but this one certainly has a great selection of electronic goodies... And you won't have to wait for them to be delivered to you!