The Home Depot

I was getting wood to build a deck for my mom. It took longer than I expected because I had to pick through the wood to make sure it wasn't warped or have too many knots in it. It also took a while longer to get someone to drop down more wood to check out. I did get everything I needed to get the job done, but was greatly disappointed that y'all didn't give me a veterans discount on the lumber. I get one on just about everything else.

Went by and did a little shopping for a screen door and had several folks offer to help guide me to what I needed. Thanks to the good and helpful service team I found what I needed.

I went in Home Depot three days in a row. An Associate name Toni was helping me with bolts and screws in Hardware. One day I got wrong size screw and the second day I came back but Toni was there to help no matter what . She had a humble altitude and did not rush me when I ask Questions. She went upbove and beyond to help me find the right size screws for the crib. Tell Toni I finished the crib thanks to her. I offer her money but she refused to take it. Tell her thanks

The grounds were clean. It was easy to park. HD seemed to be expecting spring and was getting ready for it. Things were tagged and easy to find. Personnel were nice and helpful.

Ms Maria was fabulous with her customer service while I was getting the items to build my fence. I came 2-3 days in a row to get the items I needed and each time I felt like a known and well treated customer! I would definitely always shop here!

Stopped by today and was looking for two things. I was helped by Ms Rendy and her customer service was top tier. I ended up not needing one of the two items because of her help. I'll definitely come back to this location.

Great store. Super friendly staff.

Got what I needed at a fair price. Better than Lowe's

Excellent service from Debbie, Manager in the home door section. Very knowledgable and friendly. Got us taken care of in no time. Thank you, Debbie, for proving that there still is excellence in customer service!

While some companies have a hard time being patriotic, you have the Trussville Home Depot that wears their pride in being American and supporting our service members out in public. These were prudly set up in the first non handicapped parking space in front of the store.

Always love visiting this location. Friendly employees and I was pleased to stumble on the garden center taking action against our sudden cold snap and insulate the plants. Self checkout options which are easy to use especially now that the machine has been turned down or updated to not yell at me regarding my purchase lol.
December 4th, 2022: still amazing service

I needed to price a lift for a commercial job and The Home Depot had just what I needed and the associate was extremely helpful and knowledgeable about my needs. He explained everything including various options. This Home Depot is a winner in my book, during this visit 👍🏾

I would like to say customer service reps Flame and Nicole are very good at their jobs. I had so many issues at this store BUT they were very patient and helpful. Showed team work!!! They are why I give this store 5 🌟. I really hope their supervisors see this and will be letting corporate know they have two people that are likely overdue for a promotion and raise.

Great experience with purchasing a washing machine but afterwards was horrible. The washer was set up to be delivered and after waiting all day, received an notification that no one was home to take delivery. The delivery people took a picture of an entirely different house and tried to say they went to the wrong house on our road but we & one more house are the only ones on our road and we had camera proof they did not even go by our house. We got the runaround and there was nothing the store could do to get us our washer.

I love Home Depot. The only bad thing is sometimes you get a bad attitude cashier. Don't talk to me just ring me up and keep quiet if you're in a bad mood. Sometimes I wonder where these people come from. I was a cashier for a long time and was always respectful. I made people laugh! We all look so much better when we wear a smile. Fake it and it will come. The floor workers are usually great. They know where all the products are located. The paint dept. is great too. Usually they go above and beyond to help. The customer service is good too.

Rented a concrete saw. Worked perfectly. Got the job done

Mark was so very helpful to my husband and I. He saved us money and provided insights into buying the correct extension cord for our new electric lawnmower. If we had bought the wrong one, it could have burned up the motor...yikes. He also took the time to help us figure out which cold air return vents to buy. On another note, he was one of the volunteers of Team Depot who made improvements to my home for my husband who was a disabled veteran. Thank you, Team Depot.

Just bought some treated lumber for a deck rebuild. Man has lumber has gotten higher than a cats back lately. Still seem to get a better price for treated lumber here than at Lowe's or your traditional lumber suppliers(84 and such). Also, the quality of the treated lumber appears better to me than Lowe's. Go see Billy or Sandra at the pro desk!

Love em. Had everything I need for my home and bath repair. Customer service went above and beyond to help me achieve my goals. I thank everyone in the tool rental department also for all your help. New Customer you have gained!!!!

The customer service was great and the ladies at the customer service counter where I picked up my order were awesome, very helpful and nice. Its hard to find good customer service these days but home depot in Trussville has it figured out. Wish they were closer to where I live.