O'Reilly Auto Parts

Good job by employees. Overheard good knowledge based advice to customers. They found what I needed in a timely fashion. I've been there before and will be there again.

I went to the O’Reilly in Golden Valley this evening thinking Eagan had sold me the wrong bulbs for my headlights. When my husband and I walked in Russ greeted us promptly and was so polite. He reassured us that we had the correct lights and even offered to install them for us. He was quick, efficient, polite, friendly. It’s pretty cold outside this evening and he stood out there in the cold changing a total of 3 bulbs for us because we couldn’t guarantee that the one high beam light hadn’t been touched. I offered to buy him a cocoa and he hesitated but I insisted. He looked a bit surprised when I came back with the cocoa I had promised him, he again politely thanked me. I think that the world could use more Russ’ his customer service is impeccable. I will be back to this location in the future.

Really genuinely great and helpful employees here. I've had good experiences on more than one occasion and have no complaints at all.

Flat tire on cold Sunday evening. I didnt have rite socket for my torque wrench that fit my friends lug nuts. Is Reilly still open? Yes they were! Called ahead and staff had socket i needed waiting for me when I arrived. Impressive in age where good service on a timely basis is hard to find!!

Got a very nice worker to come out and look at my car where I had scraped up against a yellow pole by the bank. He said he had heard Easy Off oven cleaner took it off. I bought some at Target and my neighbor tried a small spot with a soft cloth, and it took it off. Didn’t take out the dent (obviously), but it sure looked better. I go to the one on West Broadway in Crystal MN. They have always been helpful and kind to me.

Pete was awesome, helped me diagnose my battery issues and gave solutions.

Whenever I pop in, the staff is friendly and super helpful. Even when Google lied, and I buy the wrong stuff, and come back in two hours later, they set me up with what I needed in the first place. Give these folks a raise, a high-five, or something to show that you appreciate them.

I live nearby and always come here if I need anything auto related or having lights come on any of our vehicles. The people here are ALWAYS ALWAYS extremely helpful and willing to give advice and help troubleshoot. 10/10 recommend coming here! Glad to have these people nearby.

Helpful, knowledgeable people. I needed to check out the Check Engine light on my dashboard. The obvious answer was a sensor but they thought it might be something different. (I took it to Wayzata Chev as it was still under warranty. They independently confirmed what the guys at O'Reilly said and replaced the part.)
I appreciated their help and will be back when I need anything else! Thanks!!

Friendly and helpful staff. It seems that they enjoy the job and where they work.

The staff at this O'Reilly are so helpful and friendly. I'll come here before going to a mechanic every time. If it's something I can do on my own, I'm happy to try, and these people make it possible!

Went in the other day to find replacement bulbs for my turn signals. Tim was behind the counter and assisted me during the visit, he was looking up the parts and workable alternatives. They didn't have any in store stock that day, but Tim was extremely helpful in providing information and options to obtain the correct part. Excellent customer service, very knowledgeable staff. Will be stopping in again to do business!

Staff are super friendly and helpful, respectful and knowledgeable. They even hung around for a couple of minutes after closing time once when we blew an upper radiator hose and had to get a part late in the evening. The guy working had the part all ready for us and got is in and out fast. Happy to drive a little farther to get good service even tho there is another auto part store closer to home.

These guys helped me out when I was in a pinch and the other stores were closed. Knowledgeable and friendly. Always had a good experience here

Very friendly and down to earth.

The best service I’ve ever had! The staff member was very considerate of me and my kids, friendly, and helped me find exactly what I needed.

Highly recommend using this location for all of your automotive needs. I make the drive past multiple other locations for both my business and personal needs, due to the honest and helpful service Mike and his team provides. Honest, helpful and prompt service every time!

The guy who helped me out went well above and beyond to assist me in figuring out what part was needed to get my truck back up and running. Honestly can't say enough about his extra effort. I spen several hours just dignosing the problem prior to getting there and he took it from there. Love this place!!!

Excellent knowledgeable customer service and is so much appreciated. Always willing to help....Thank you!!

Stopped on the way home in the rain to replace my windshield wipers. Tim helped me out. He is super friendly and knowledgeable, O'Reilly's has a good employee!

Seriously, he measured my old wiper, looked up my other one and made sure I was all set. Since my car has two different sizes he double checked the system rather than have me grab it from outside.

I was on my way in minutes.

Thanks Tim!