Walgreens

Let’s talk about the pharmacy. My usual Walgreens was out of an urgent medication I needed so I decided to call this one. Bridgette Jacobs, one of the floating pharmacists came to the rescue!! She was able to pull major strings for me to get me my medications. she even called a separate pharmacy to pull everything together so it was super easy for me. She filled my meds in like 20 min I swear! She is a major blessing!! If that was her assigned pharmacy I definitely would switch locations!

We had an issue with our room and the Front Desk Agent, Martha, went absolutely above and beyond to correct and assist. Her personable nature and empathy are the biggest asset a management team can have in a person. They should pay her more. She is the type of person who cultivates repeat customers.

I’m so surprise by all the negative comments. This is the only Walgreens I know that get their stuff done. Every pickup order are always fulfilled and so fast too. The worker are super helpful and nice as well when I go in store . I love doing pick up order from here especially when I can’t go in store. I hope this place will continue to be great!! Forever my go to store. I drive out of my way to go here rather than go to the one closer to my house

I’m also surprised by all the negative reviews. Been using this pharmacy for about 10 years without any major issues. Over the counter and food item prices are high as you’d expect for a 24/7 convenience store. The pharmacy is great. I do recommend going at off-peak times like 8-9 pm or Sat/Sun morning. It can be slow at rush hours.

I tried getting a compound medication for my son and other pharmacies were wanting to get him to take capsules (5 year old). H‑E‑B pharmacy was trying to charge us over $200 but this pharmacy mailed our compounded refrigerated medication right to our door for under $35. Special thanks to Ms. Katrina that followed up and ensured my son had his medication as soon as possible.

I really like this location. My daughter accidentally left her reading book there and the staff were friendly and kind in getting it for me the next day. Also, I found a treasure in the toy aisle, there was only one left and it was a sentimental reminder of my late brother. I thought it was 50% off (it wasn’t) but they still hooked me up with a $5 off coupon, which was close enough.

Of course it’s not always going to be a memorable visit like today but it was refreshing to have that level of customer service. It felt genuine and I appreciate it. I haven’t had any negative experiences at this store either.

Great employees. Friendly and very helpful. Safe location with store security. Bike rack in front of entrance. They will let you lock it up inside as well.

I'm surprised by all the bad reviews here. I had a minor inconvenience with my medication but a quick call to the doctor set it straight and I got it in a few minutes. This is definitely a better choice than the nearby CVS, since Walgreens has real live employees who can actually help you, not just tell you to get in line to use a kiosk that is already in use by a confused customer who is just standing there not doing anything! Please, Walgreens, don't go the CVS route.

The staff is always friendly and honestly if the store closes like the Kroger‘s did I will purposely shop in another chain. Those people that work the night shift are always always great no matter what! they’re there with a smile on the face ALL THE TIME In their customer service is off the chain.It really feels like a neighborhood store rather than a big named Entity. Like it or not they’re the only thing the Montrose area has left and with them being open 24 hours it’s easy to get last minute items right after I leave the scene! We love the staff.

I’ve had nothing but great experiences here. Most of the pharmacy technicians are very helpful and pleasant, the tech who gave me my latest Covid and flu shots also gave me tips on how to make the app work better.

Not my regular pharmacy but used them for COVID booster. The online appointment procedure was simple and fast. I was able to input my insurance info online so didn't have to fool around with it at the pharmacy. I got a 9:15 appointment, got there at 9:10 and had my booster by 9:25. Everyone who dealt with me was efficient and courteous, and in the case of the person who gave me the booster, was cheerful, engaging and informative. I can't comment on other aspects of the store, since this was the only time I have used it, but it appeared to be clean. Some other reviewers appear to have had less satisfactory results with getting their covid booster, and I would have been reluctant to try it, but since I live about a mile down the street and was going to pass it on my way to the grocery store, I thought I would give it a try, and if there was a problem with the appointment or there was going to be a wait, I would just leave and head on to the grocery store, only a few minutes lost. Fortunately for me, it worked out great, I don't really know how it could have been better.

Tony the manager is probably the realest dude I've met thru a costumer service aspect, REAL GOOD DUDE if he can help you he will for sure as well as Rayo the Px Mngr he as well REAL GOOD DUDE I pass up a bunch of Walgreens and cvs to only go to this Walgreens. I have to say since 2016 they have kept it 1 million w me and done all they can if problems arise to accommodate what I need and have at times MADE sure to meet the necessities I go to for medicine so IDC WHAT OTHERS TRY TO SAY NEGATIVE they're probably someone who couldn't slide some BS past the staff there and now are hating. On everything I love it's damn good store w better PEEPS. Yeah EVERYWHERE has some dips that need to go but overall this Walgreens is the truth.

I love Walgreens. I have been shopping with this store for years. 99% of the time I don't have any issues. This particular experience went smoothly and can not report not 1 negative review. The employees were polite and helpful. It wasn't crowded. I found what I was looking for without any problems. (I had gone there to purchase dog food.) the store looked clean and the product aisles looked organized and well stocked. This was a good experience.

EDIT 7/2019: pharmacy hours now 7a-11p

I use this Walgreens all the time. The pharmacy is open 24 hours and the staff is really nice. They do get busy at peak times. Just like with any pharmacy, your experience will be better if your doctor sends your script ahead of time. Plus, for a healthcare company, Walgreens' app is surprisingly decent for prescription management and pickup notifications.

I like going to Walgreens to buy my paper towels and toilet tissue. They have a special 2 for $10, which is perfect - the toilet tissue is the double rolls. I was a little upset about not being able to get a Walgreens card, that I asked for. I gave the lady my phone number and I specifically asked for a physical card. I am a very clumsy, ditzy person and I am always losing my cell phone and I constantly have to change my number, this can cause a problem every time I would like to collect points or use my points at the check out, when I don't even know my own number, having a physical key chain card would make my life a lot easier. Thanks, Noe

Honestly, I think they may be understaffed, which is not the fault of the employees, but I always receive excellent service here. They are always friendly and willing to go above and beyond for me. Perhaps a trip to this pharmacy does take a little longer than other places during peak hours, but I'm willing to wait a bit whether in person or on the phone for helpful and kind service!

Very clean, atmosphere was pleasant and friendly. The security officer present was visible and greeted customers as they entered the premises. The cashier was respectful, nice, and helpful

Easy and smooth experience today in the photo department. The technician assisted me with getting higher quality enlargements and prints of my photos. Another staff member also brought over an item from a different department so that I could check out with everything at once. Thank you!

Pharmacy crew really helped me and my husband out. They are nice and very helpful. Thank you.

Open 24 hours. I came in at 4 am after pain from an ankle injury had kept me up all night. The night manager (?, her badge was turned around), who appeared to be the only employee in the store, said good morning and immediately recognized my situation. Because I was limping, she walked ahead of me and found me everything I needed, and had pulled it from the shelves. She even suggested and brought a few other things she said would help; and they did! She met me at the register and even keyed in my credit card in manually when it didnt swipe, so that I didnt have to pull out another card, and worked to get me out of the store as quickly as possible so that I could begin to treat my injury sooner. She spent time to explain the returns policy, even saying I could bring back the instant freeze packs if I didnt find them to be cold enough. I sincerely appreciated her sympathy and efforts to find and to suggest the items I needed to feel better. This trip was the best experience I have ever had to a CVS, Walgreens, Rite Aide, etc and came at a time when I sincerely needed it. It may be a different experience during the day, but it would have been much easier for her to sit at the register and ignore me, as most nighttime employees seem to do.