Rooten's Travel & Adventure

I bought my second Briggs&Riley bag there today and can highly recommend their great customer service. They have a good variety of Briggs&Riley bags to look at and the owner is very helpful by picking the right one. He also helped me with a repair request which was really great as I’m from Germany and needed something fixed at my first bag.

Was in search for a new carry on and was able to find one of the few stores that carry Briggs and Riley. I purchased a baseline bag from them which I've been eyeing for a while and they had the size and color I was looking for. They also helped steer me away from the wrong bag so that I made the right decision by showing the strength and weaknesses of each bag. They even engraved my bag for me which there was many options to choose from.

They have amazing specials and make you feel at home when shopping for a bag. I would definitely recommend Rooten's anytime.

We were looking for 2 very specific pieces of Eagle Creek luggage and reached out to Rooten’s. Steve was so nice and helpful. He set them aside for us until we were able to drive there. He also honored the price listed on their website even though they were selling for higher on other sites! They have a good selection of high quality, top brands at very reasonable prices!

Bought a bike from here for such a steal and Ryan was super helpful and went above and beyond to help me take the wheels off and get it in my car. I will definitely be back. Great selection of travel gear!

I called to check on the inventory of a bag and Steve apologized that it doesn't exist anymore but he has just been swamped with running his business and haven't be able to update his website. He offered the same bag but different color and gave me a great deal on it. I told him I'll come by the next day. When I arrived the next day the bag was already sitting behind the checkout counter ready to go!

I'm so stoked - got my dream bag at an amazing price. I had no idea this store exist and they have a great variety of luggage and other travel accessories like packing cubes. I've already recommended this place to friends.

My family bought too many Disney souvenirs, so off on a luggage hunt we went. I told my sister the same I tell you now - buy the Briggs & Riley! The lifetime warranty is amazing! So, we found Rootens and a few others, but this place seemed like a good first shot. The selection and variety are top notch of many brands.
I found a wristlet (Tumi or Baggelini - can't remember) and bought it as I was looking for the perfect one. Well, I found one at Disney I liked better - go figure. After a few months of the wristlet from Rootens sat in my Tucson home, I called to ask about a refund. They had me mail it to them and refunded my card without any hassle at all. Now THAT'S good service!
I think I'll be heading back on our next trip to the coast... cause mama's gonna need another new bag!

I have come to this store whenever I have needed luggage. The service is incredible. Once, when I was in Buenos Aires, a zipper on my Briggs and Riley suitcase broke. When I took it back to Rooten’s, they sent it to the manufacturer with no questions asked. The bag was returned in even better shape and I have continued to use it for ten years. The customer service is of the highest quality.

The customer service was fantastic. My wife and I purchased new suit cases for our trip. After we used them we realized that we did not like the cases. Rooten's allowed us to exchange them for a different style.
They were helpful and friendly. They have earned our loyalty for any travel purchases. I recommend them whole heartedly.

Rooten's Luggage Center has been in my family for many years. Family-owned is always the best as they always go beyond with customer service, which they do! Your needs are always met and if something is not available, they will try to find it for you. The travel seminars with Angel are the best! Attendees at the seminars attend once and always come back! Rooten's Luggage Center is outstanding in EVERY way. Customer service is the best. I have 'tested' the waters in mall luggage stores and there is no comparison! Rooten's is the one for all your travel needs and questions!

Great variety of travel necessities and luggage. I was very happy with their selection. And got what I needed.

Great customer service and selection. Steve and the crew did a great job of figuring out my needs and a great solution. I loved my Tumi roller so much I had to buy my wife her own! Thanks!

Needed my defective Rimowa Salsa fixed/replaced. Done on the spot, no questions asked. Courteous, efficient etc. Struck me as a family business. (Refreshing in this day and age). Not the usual corporate runaround. Judging by snippets of conversation with customers, lots of repeat business too. Also noted wide range of travel paraphernalia at very competitive prices. Highly recommended indeed.

Should be your first stop if you're looking into new luggage. After a week of searching online and debating about a good tech-business carry on solution, I decided to stop by and see what they had. The customer service there is amazing, showed me options and gave suggestions. Walked away very happy and will be going back for future travel needs.

Team here was super helpful in assisting me with finding the right bag. They have everything from high-end to the best of the best the middle and were able to take care of my immediate needs. Thanks so much for your excellent help I look forward to many trips with my new bag.

Kind, fast service! Understood our needs and offered us a fit at a value price.

They also had a great selection of high end items there, but that's not what we were shopping for today.

I called and they were closing in 20 minutes, which is about how far away I was. They instantly without hesitation told me they'd stay open for me if I wanted to come down, which I did. When I got there, they were super helpful and friendly. I chose them because of the positive reviews as well as the instant decision to help a customer. Thank you!

Owner & employees know their products well, best inventory anywhere and this is the capital of travel...they have everything you need! Love my Rimowa luggage!
Wish we had a place like this in the South Bay!
Palos Verdes Peninsula Resident.

Amazing service. Arrived in OC with a broken lock on my Rimowa case and searched for local repairs, with this place coming out top... I can see why, dropped by with my case and within 5 minutes I was leaving with a replacement lock installed, free of charge... Thanks a lot guys!!!

Excellent store for multiple brands of luggage. You can try any bag with demo packing items. They also have travel seminars and the staff are very knowledgeable and helpful.

Great service & very kind and helpful staff. Recommend again. Also outstanding collection of travel gear.