Kohl's

Well I did my shopping online before I actually went to the store so I knew they had my favorite shoes easy peasy went to the shoe department found my favorite shoes in my size Swift checkout.

It has been a long time since I have been in a kohls store and I was surprised how clean and well staffed compared to other stores. I wish they carried my sizes in shoes and clothing though. I can always dream that one day I can buy something off the rack!

I am a US Navy retired Veteran, I have TBI, degenerative spinal disease, I walk with a cane, and I have some speech issues. Julia, Kylee, and Karen at the Kohl’s Eastgate, Ohio location always go the extra mile in assistance for me. At times I get self conscious about my conditions however, the above mentioned and many others at Kohl’s ALWAYS make me feel uncomfortable, and are very patient and supportive. I love doing my shopping here, and will continue to do so. Other department stores could take a lesson from these wonderful employees. I just want to say Thank you to all of you 👍

This is a store with consistency. It's nice to see recognizable welcoming faces.
I always enjoy a visit to the Eastgate Store.

I always find the best deals at Kohls. Kohls cash can really add up and/or can always find a 15 or 20% coupon.. my most recent deal... OSU hat after coupon, $5.95, GO BUCKEYES!!, ❤❤❤🏉

Big store with a great variety of items. Clean and easy to find your way. Friendly employees.

I love shopping at Kohls! Associates are professional, pleasant, helpful....good prices/sales are appreciated during this time .

Great place to buy everything from clothing to shoes.

Love! 10/10!
Great staff, very clean and well kept, the entire store is organized nicely, and it's easy to find what I am shopping for when there!
Everytime I go it's such a pleasant experience with the exception of spending too much money lol. Super happy there's a Sephora there as well!
Definitely recommend this location!
10/10!

I was totally very happy with the service and help that I received from a young lady named Karissa that was working on Sunday in Sephora. She was very helpful and thorough about anything that I needed help with. I was very happy shopping here and will be back for sure!

Kohl's is a pleasant place to shop, aways clean and easy to find what I need.

Kohl's has great prices and selection, friendly and helpful customer service, and an easy return policy.

Great prices n good quality clothing

I was very happy at the Eastgate Kohls and with the pleasantness and kindness of the cashier Ella. She gets 10 stars from me

Great selection, friendly helpful customer service support

Everyone is so darn friendly and patient with the customers. They sell great products.

Good selection of clothing & shoes.

Nice mall you should really visit

Got a great deal on new pair of shoes.

This review would have gone the complete different direction if it had not been for rozele in sephora. I purchased items on 12/23 from sephora just incase I needed a little something or forgot an individual in my Christmas shopping. It turned out I did not and went to return my items but my receipt was no where. I tried to return the item 2 separate times with a gift receipt but was told they could only offer a credit. They didn't try to locate my order any other way than the gift receipt so when I called sephora I asked if she would be able to look back and re print the receipt and with in minutes she was able to use my sephora account to find the order and process the return. It's amazing how quickly something can be accomplished with an employee who seems to genuinely care for the customers. Thank you so much rozele for doing everything you could to help me with my issue.