The UPS Store

This UPS store location in the greater Spokane area is the best one of I have used for services so far regarding consistent positive customer service from staff, staff going above and beyond to save me money on shipping packaging and ensuring I receive the most affordable shipping method, for being reasonable with shredding, for providing receipts after dropping off an Amazon return and letting me know I have to write down the item description on the receipt because UPS store doesn't provide that information on receipt.
I want to give a special thanks to this location as well for helping me with packages into and out of the store, placing items on the counters and shredding when my disability and chronic pain makes these actions difficult or impossible - the staff here do it without me having to ask and really act polite and positive, it sure makes up for the poor experiences I often endure throughout the day.

I have also seen feedback that the Grand Blvd UPS in Spokane has great customer service.

Also Postal Annex has very positive, effective staff and I've never had any issues receiving or shipping packages from there although their prices are a bit higher than UPS stores and FedEx stores.
One aspect about Postal Annex for senior citizens in Spokane is that this postal services provider has a very large parking lot with lots of space that makes it much easier and safer for senior citzens and disabled persons to navigate through and park in.

I have been going to the Liberty Lake, WA UPS Store location for over 2.5 years now and all of the women and men that work there are consistently respectful, effective and fast, cost effective to their abilities provided by UPS services and just very friendly all around.

I had a UPS store location in the middle of Spokane that does not live up to this staff's standards to the effect that I will go out of my way to complete services at this location for customer service, cost effectiveness and speed while receive my mail elsewhere for convenience of location.
I have never had a package not arrive, go missing or not be shipped on time out of this location but I have had that issue numerous times at one in Spokane.

I will say that some services are cheaper at USPS, sometimes FedEx and almost always cheapest at Office Depot.
I find USPS across the board far worse customer service and tracking wise so I only have to deal with them if desparate.

Definitely compare shipping costs with FedEx.
If you do copies at FedEx, check to make sure their copiers are charging you for black & white - I caught on that I had been frequently been charged for 'color' when my pages were definitively black & white for a long time and FedEx would not reimburse me.
They said 'the copiers are so sensitive that they often read color when there doesn't appear to be any' which I just have a very hard time believing with the copies I made that were strictly black and white. FedEx in regards to copies, faxes and internet use charges are much higher than I believe Office Depot on average (also Office Depot is open later).
The issue I had with FedEx charging color price for clearly black and white documents and refusing to refund me seemed very scammy.

Office Depot in my experience so far does tend to provide cheaper office and project services.

Kind and thorough customer service! This store is great! Found the best box for my items!

Super cool little post office here and really pleasant staff! 10/10

Just wanted to appreciate Henry for his amazing customer skills he produced!! I visited around 6/6/22 early in the morning... there was a line and i was impressed how fast he handled every person. Unfortunately I had a list of stuff that needed to be done but he had an amazing attitude, especially for him being the only one there during open hours with a line, multitasking!!! I give that man huge credit for taking the whole day like a man getting it done! You deserve to be acknowledge for your hard work!

I wanted to commend the two young gentlemen working on 2/5/21 around 3pm. They stayed amazingly calm while dealing with a horrible woman who tried to drop of a load of Amazon shipments without bothering to package them in the Amazon boxes they came in. She threw a fit when UPS needed to charge her for new packaging and held up everyone in line. These two guys were awesome and I’m so sorry they have to deal with that. I hope it’s not too often. Rock on guys, and way to be professional.

Very friendly staff and helped me with what I needed. Didn’t try to sell me on more expensive just what I was asking to have done.

The manager of the store, Cora, has always gone above and beyond to provide excellent service. Even when she has a huge line and is all by herself she takes the extra time to provide excellent customer service. Overall the store has always hugely exceeded all expectations and I would never go anywhere else to mail my packages.

ABSOLUTELY! RECOMMEND THIS PLACE!!! PAYTON, AND MASON ROCKED THE CUSTOMER SERVICE!!

Low price, 38$ versus usps 114$ YIKES!!! For an empty container, that weighed 5lbs huge difference!!!

Came in, they took care of me, would highly recommend people coming here instead of usps.

They go above and beyond here, even made sure my package was sealed correctly.

You guys rock!

I needed a file printed and was having problems on the website. I called and spoke to Brady. He suggested I send the file directly to the store and they could complete the order within the hour. He was nice and professional and offered the perfect solution to my dilemma. Above and beyond my expectations for certain! Thank you Brady and UPS Store Liberty Lake!

Cora is awesome. I had a big load of papers that I needed copied and she patiently helped me with them and even stapled the ones that needed staples. They look great and I'm glad I came in rather than fighting with my ink jet at home. The price of these copies makes me wonder why I own a home printer at all.

I love the UPS Store at Liberty Lake! The people that work there have always been gracious and helpful to me. Sometimes they have stayed open late just so I could get my packages over to them from the Newman Lake area. Good folks, I give them 5 stars!

I primarily use this location for Amazon returns. I'm always greeted with a smile and the customer service is always quick and helpful. I have had great experience with the employees at this location!

The UPS store in Liberty Lake is great! The Ladies in there are always cheerful and energized. And they're always seem to be one step ahead of my shipping needs, which is great for the holiday season. Can't ask for a better UPS store!

Sent about 6 packages from here in past few years every time friendly staff and easy process

Always prompt, courteous, and helpful.
The other negative reviews must be by uptight "privileged" people.

I rarely rate things five stars but I have had nothing but excellent experiences with this UPS/USPS location. Efficient, fast, easy. Very happy about that.

I use this store alot. Especially around the holidays. No matter how busy they are the staff is always helpful, friendly and very efficient.

They're quick and efficient. Their attitudes are always pleasant and helpful.

Always friendly and very helpful staff. Thank you.

Great service supper fast.