The UPS Store

Staff was so helpful. Brie took great care with my items which are very sentimental. I had 6 boxes, and 2 boxes of fragile ship, plus she helped me ship my moms ironing board back home for me(crazy I know but sentimental). They were patient, nice and very helpful.

I had to print then ship some thing. Staff was very friendly, accommodating, and patient. I would definitely recommend this UPS store in the future. Plus they’re printing prices are very inexpensive. They also offer photo services, print on metal and canvas.

These people are very helpful. Ive been using them for over 2 years and they always try to find a way for you to ship cheaper

Great customer service. Fast and efficient.

Wow, blown away by the service.
We live in Jacksonville north Fl, I won a auction close to this location. These folks picked up the item packed and shipped it the same day and received it less than 24hrs later.
Truly amazing service.
I wish other companies had the
Professionalism and service as this
Location.
We would highly recommend this store.
Don't mess with the rest, ship with the best. A+++++

*My Reply to the response to my review below. *

I have had my mailbox with this location for over a year and generally the customer service has been good. For the first time recently had to overnight a package and was told it would be there by noon (which was imperative). I of course paid a hefty fee for that. When the package arrived 2 hours later, I was told that no refund would be given for the portion that I paid to make sure that it got there by noon. The corporate office would also not give a partial refund. This is poor customer service and I basically paid extra money for something I never received. Very disappointing.

REPLY: The stores representative made it sound like there was no use in getting the manager and that is why I called corporate. ALL of this could have been avoided if we were told UPFRONT that there was no Guarantee and that we would absolutely not be refunded if it didn't get there in time ***I hope you will start doing this now as a result of my review****. Then I could have decided to send or not send. In my case I would have actually driven the package or mailed it with some one else - it was that important.

I no not have the ability to tarnish your store reputation - your store is responsible for that. If I have misrepresented what happened, please let me know and I am happy to fix my review. It is not my responsibility to know your store policies - those would need to be conveyed by store employees. An employee should have related them, gotten a manger etc etc. I am a customer not an employee or a do-gooder. I pay money for services. I am further disappointed by your response as the Owner. Unless rectified with good customer service, I will likely move my mail box when the contract is up. Very disappointing.

I had to get something notarized and the staff at this location helped me out. The staff at this location Incredibly nice and helpful. They even had me double check to make sure I grabbed my ID before walking out. A very pleasant experience.

Great Staff! This UPS Store far exceeds the Wellington stores in their fee structure and customer service. I've been a customer for over 7 years and have never had a negative experience. No matter how busy the store is the wait time is nominal.

The Royal Palm Beach UPS Store always has Great and Super service. I have been there several times and have always gotten quick and valuable service.

Go there not just for their Shipping services but also their Notary Services, Copying and Mailboxes too.

I have always received great service from this location, even on the few occasions I arrived really close to closing time. I never felt as though I was being rushed out so everyone could go home. My packages arrived when I was told they would, with the exception of a few EARLY arrivals. I appreciate the great service!

When I walked in I was greeted by a cheerful employee. Received fast service. In and out in less than a minute.

This UPS store is truly the best. I’ve been to a few different locations and this one is my favorite. The manger and the staff are always so friendly and ready to help. Thank you for being so bright and uplifting in such a dark time.

Fantastic customer service! Very friendly and knowledgeable.

Every time I need fingerprinting, copying or even signage, Joe and his UPS Royal Palm Beach team have been very helpful. They are always friendly and willing to go over and above to make sure their customers are happy.

Every person who works at this store is knowledgable, competent, efficient and eager to help. I go out of my way to go to Store 4096 bc the staff is extremely pleasant.
I often tip to let them know their excellent customer service is appreciated listed.

I've used their services(especially shipping) many times and have always been pleased, never disappointed. I (always) highly recommend them! The owner really pays attention to the details of his business.

Amazing service, I had 4 packages to ship out without any clue as to what I needed and they helped me with everything. Cannot thank them enough for being so polite and helpful! I will 100% be back in the future!!!

Always a pleasant experience when I have a shipping need, notary, have even ordered business cards. So much easier and shorter waits than the other stores of this type or Post Office!

I go to this store often and my experience has always been great the staff are amazing and always very helpful & friendly!! 5 stars from me

Wonderful service!Always pick up the phone and give all necessary information.We did notary services with them and have sent fax.