Verizon

Mine and my kid's phones got cut off late in the afternoon one day due to personal reasons relating to my divorce. I went into this location 30 min before closing frantically looking to start new service, so we had a way to communicate.
As soon as I went in, everyone was very friendly to me and very helpful.
The guy that helped me was amazing.
He was very patient and never made me feel like I was a bother or like he had to rush. That meant a lot to me, being that I was already so stressed out. He helped me pick out a phone that I really liked and made sure I got the right service for what I needed. And he was there with me over an hour past closing during the transfer from my old phone to my new one. Not once did this man seem irritated. He also made sure i knew about all of the promotions going on while still being very understanding of the things I told him about my financial situation. I'm now a Verizon wireless customer for life and will also be a loyal customer to the Verizon wireless location in Port Allen. Thank yall so much for giving me such a wonderful experience. Y'all rock!!!

Jay was very knowledgeable and pleasant to talk to. He was very familiar with his products and coincidentally, his personal phone was one of three phones I had researched. He made sure that everything was transferred properly and accurately. Thank you Jay.

Love this Verizon store. It’s new, large and has nice options. All the support specialist in this store were friendly and professional. It’s a bit of a wait because these guys take their time with their guests. I also love how they help each other. Jessica helped me and was very helpful and patient setting up my account and phone until it was right! My new fav Verizon store.
Thanks guys!!!

The associate that helped us was very informative, very patient and professional. The store was clean and smelled clean and he helped us lower our monthly plan payments by showing us the options for a phone upgrade that would help pay off the old phone and lower the over all bill. Great service!

Went there because bad stuff kept coming up on my phone. The man inside was so helpful , he cleaned my phone. Got rid of the trash that someone was trying to get my information. Was great in every way. Happy I chose verizon for my service. They did a great job.

Evan was amazing! He helped me get everything settled and was very patient with me! Please please come see him if you have any problems because he was just absolutely above and beyond wonderful.

Went to Verizon/Port Allen to get an upgrade and the transition went smoother than I expected. Evan Flores was very knowledgeable and professional with a great since of humor. He definitely made me feel like a valued customer.

Evan Fiore was very nice & professional. They had some technical issues with our new phones & Evan made sure to keep us updated throughout the process. We would definitely recommend Evan if you are in the market for a new phone. Great customer service.

I had the pleasure to meet Mel. Omg I can't say enough about her, she was AMAZING. I feel like I gained a friend not just a consultant. Thank u so much Mel for being a superstar at your job.

Patrick Blakesley is an excellent example of how all customer service reps should conduct their self.
He is courteous, professional, knowledgeable and has a great attitude. Now if Verizon could get their service areas to give as great a service, paying the bill wouldn't hurt as much..

Amber was so helpful and knowledgeable and professional. She has a great future with this company. If I ever need help she will be the only one I will deal with. Best experience I have ever had at a phone store.

I needed a new phone and went into this location for help. I barely use any data and just need talk and text and I was paying $60 a month for my service! Joseph explained my options to me and we actually found that all I needed was to move to a prepaid plan and just purchase the much less expensive prepaid phones for my needs. If you want someone honest that watches out for you go see Joseph at Verizon.

The service was professional and not rushed. Received help getting Phone I needed. Sales person took time to insure the phone worked properly and all Data from old phone was transferred. Checked on any extra discounts or programs I would be eligible for. Great experience.

I want to say that Heidi was one of the most patient and dedicated workers that I have ever seen she has given me a new view of Verizon and I will continue to be our customer here because she was so diligent as to working with me and that is fine thank you for Verizon

My phone had been acting up for about a week and I went into this store to try and see if they could figure out what was wrong. The girl who helped me tried everything, she really worked on it for a long time. Another rep even came over to look at it and make sure they weren't missing anything. When they couldn't fix it, they helped me out by setting me up with an early upgrade! I can't say enough good things about the workers at this store, they were so friendly, helpful, and just went beyond what most people in cell phone stores have done for me in the past. I will be coming back to this location!

Great customer service. Ms Mel is awesome, she deserves to be promoted to upper management immediately. Will return in the future if I need anything pertaining to my phone

Great guy, he helped me with all of my needs! Wish I could remember his name. He even put the new cover on my phone for me!

I was assisted by Joseph at the Port Allen location. He was able to fix all of my technical issues and assisted me with setting up my new phone and getting everything installed on it like I needed. Very easy and comfortable experience.

I went to Verizon to see about replacing my flip phone. Joseph went over my options and helped choose what was best for me. I am retiring and didn't need a big bill with a phone. Thank you for giving me options and your patience!

Evan F was a Godsend, I came in to the Port Allen store and my phone was inoperable. He was able to not only get my phone back up and running, but also got my important information recovered. It looked like all hope was lost, but he saved the day! Go see Evan, he will take care of you! 5 STAR SERVICE!!!