UScellular

We went into this store front location to set up my brother's account. The staff here was a breath of fresh air. Hayden Darr went way above and beyond to assist him. He was extremely courteous, very patient, knowledgeable and kind. There were several issues involving this account, not the least being limited funds and he was relentless in problem solving to help resolve and aid my brother. In this era of 'lack of customer service' or care we really appreciated the extra service we received. I would recommend the service of US Cellular but also this particular location as exemplary.

I was actually a T-Mobile member when I looked into the deals that US cellular was offering! My mind was blown with the best prices I could find, the fastest service possible, and very personable sales representatives! It was well worth the switch and I encourage anyone looking for the best cellular retail service possible to stop out and give them a chance you will not regret it! 🫡💯

We went in a few days ago to set up service for two phones and purchase an Orbi. Kaitlin helped us and she was amazing! Very friendly and knowledgeable. She listened to our needs, helped us find the right phones and provided prompt, friendly service. I’ve had nightmare experiences with major carriers so I was delighted with my experience at the Shawnee US Cellular store. Thanks Kaitlin!

I don't know what the gentleman's last name is but his first name is Nicholas. He was my service tech on 11/02/2021 when I entered the store he greeted me with a smile and a friendly offer to help assist me. I opened 3 new lines with him and he was very knowledgeable and fast at his job. He helped me get 3 phones that I and my other two family members were happy with at an affordable price with promotions being offered. He gave a personal phone case to one of my family members for his new phone because he no longer was needing it. Outstanding services and pleasure to work with his vibe was something I wish I seen more of from customer service professionals in stores. Thank you Nicholas for being a delight to work with I left with a smile on my face as I'm sure other customers have as well.

We went into the Shawnee store today and Summer assisted us with obtaining my son a new device. She is apparently still in training as that is what her name tag said, but she was very helpful, professional, and went over and beyond to help. She is definitely a keeper!

Eiesha, was a great help. She helped me the last two times I came into the Shawnee location! Grateful that she is so patient with me! She gets a 10 star😊

Stopped in for a bill pay and the representatives were very professional, attentive, and courteous. Looks like a whole new staff from about a year ago. Nice, knowledgeable employees at this store.

Very helpful staff & willing to go the extra mile when trouble lurkes. Had trouble porting number from another carrier. Took us 5 days - no joke!! Pleasant staff and problem solvers!

I visit this store once every few weeks to pay my bill or whatever it may be I'm needing. The girls are always nice and professional and chit chat with me. Favorite US Cellular store around.

Very friendly, knowledgeable, and fast! I had problems for about a week, went in when I finally had time, and they fixed my problems so fast. I wish I had come in sooner.

Al
Gave me outstanding help and severe today
He a very good man

Service was great! April and John were a big help. Thanks guys , we appreciate you!

Amazing for beginners and great stress less atmosphere

Fast easy service!!!

Great Service. Phone and staff

Super friendly and helpful environment