Douglas Automotive Repair Inc

Douglas automotive is the only mechanic we trust. They explain everything well. Well priced and great customer service. We know our cars are in good hands when we take our cars here. They communicate well and aren’t pushy. Real honest family like people. Reasonable priced too!

Excellent honest service. Once again, a top-shelf experience. No hassles, patient and very informative about the job you request and any other issues they may find you are unaware of but will only fix with your OK. Work performed as described, on time and very fairly priced. Douglas Automotive has top marks for integrity and honesty. I highly recommend their services.

A great family owned business, honest caring people. They always call if they find something else that might need to be done, to make sure you want it. Very reliable business. I have recommended this business to many, many people because I truely trust them with my car. They can’t do enough for their customers to make their cars run the way they should. Thank you Douglas Automotive.

I recently visited Douglas Automotive for some maintenance work on my car, and I must say, I was thoroughly impressed. Not only did they provide top-notch service, but their pricing was fair and the quality of their work was excellent. It's no wonder I keep coming back as a returning customer. Highly recommend Douglas Automotive for all your automotive needs!

I've been going to Douglas for over 20 years!!! Doug, Karen, Jim and their staff our outstanding and honest people. I literally went home today from their shop and told my wife how happy I am with their service. The do phenomenal work AND they take the time to treat you well.

Our family has used Douglas Automotive for over 2 decades. Great service, competitive pricing and expert knowledge have kept us loyal customers. Very highly recommend.

Great family business. Diagnosed and repaired our vehicle quickly and at a much lower cost than a dealer. Better customer service than a dealer also

They were able to tell me what actually needed to be fixed from a long list of repairs that I was given from a different shop and fixed the issue I was having. They're very honest and timely with their work!!

I can’t thank Douglas Auto for being such great, honest and reasonably priced mechanics. We had originally gone to another well known mechanic and they were going to charge us an estimated price of a minimum of $2600. Douglas fixed my car for $800 less than that “big company.” And did it all quickly and efficiently. I will absolutely have all my future car issues completed by Douglas because I know the work will be done correctly and with people I can trust.

Jim and Douglas Automotive are outstanding. Our go to mechanics.

Second opinions pay off

Douglas automotive did a great job of correctly diagnosing an issue as being non-existent in which a competitive national automotive chain diagnosed as a $1300 problem. It’s always good to get a second opinion and these are the guys that could do it.

Thank you so much Douglas automotive team!

Jim Galat

The team over at Douglas Automotive is incredible! I've never been overcharged or felt like I needed to worry about being taken advantage of... They charge a fair price and save you money wherever they can. Honestly, it makes me feel good about taking my car to get looked at, knowing that I'm going to get an honest assessment and a fair estimate.

Always a great experience. Great customer service and can’t beat the prices

I will never use another repair shop ever again. Douglas Automotive has won me with their fair prices, quick and efficient work and overall kindness. I will recommend to anyone I know if they are in need of a new repair shop! Thank you for the great service.

Douglas Auto is the absolute best auto shop in the Chicagoland area. Prices are very reasonable. The advice is the best around. They will not sell you parts and service that you don’t need! Customer Service goes above and beyond. Trust all of your car repair needs to Douglas Auto. I have been a satisfied customer for 10 years.

HIGHLY recommended auto repair shop!! Owners and staff are Extremely friendly! Always Very honest, Timely and Professional! They go way above and beyond in customer satisfaction! The shop and waiting area are immaculate! Thanks Guys(: Sincerely Troy

A friend recommended Douglas Auto to us a few years ago saying what a great job they do and how honest they are. I couldn't agree more. They are always extremely professional, honest and get the job done very quickly. I highly recommend Douglas Auto and will continue to use their services over and over!

Minor issues can turn into major ones and Douglas has been outstanding at making sure that never happens with my now 13 year old Toyota Matrix and my wife's 21 yr old Toyota Four Runner. Doug and his team have kept both in top running condition for years. And their honesty is unmatched. A few yrs back Toyota told me my "check engine light" necessitated a $1200 repair or it might stop running. Doug checked it out and told me it was a simple fix and had no impact on the car's performance or passing emission checks. A simple cheap fix and several yrs later the car is still running fine and I've passed 3 emissions tests. Goodbye dealership. And they will discuss your questions and give you an honest/accurate estimate before any work is done. American or foreign, Douglas Automotive Repair is best.

I drive from Geneva to Plainfield just to make sure they are the only ones that work on my truck. Went in expecting the worst and came out with something minor. Always honest, always fast and always dependable.
204k miles and looking good to 300k.
I was recommended to them and highly recommend to everyone else.

It's nice to be able to take your car to someone you know and trust. I wouldn't take my car to anyone buy Douglas Automotive. Reliable, honest, friendly and always with a smile. They will work around your schedule.