T-Mobile Authorized Retailer

We were in today to see about upgrading. They no longer had the phone we originally came in for. With their help and suggestions, we were able to find another phone to get that would meet our needs. The gentleman helping us was very helpful and had great customer service. The other gentleman working also chatted with us and was great !

After some trouble getting my new iPhone 13 to connect to T-Mobile, I went to this location to get it worked out. Fortunately, it wasn't at all busy when I came. The technicians were very friendly and helpful at getting the problem worked out rather quickly. It was the good experience I was hoping for.

Delaney L was AMAZING!!!! Helped me thru an extremely hard time

Swapped out my SIM card fir a new one. Super shill and friendly. Sometimes going somewhere else they don’t have such positive energy. This place is good.

I had a wonderful experience at this store! I live in St. Paul, and my son goes to school in Brooklyn park, but I will only go to this store from now on. Destiny R. Was an awesome and very knowledgeable salesperson. She had a great personality and wasn’t trying to sell me things I couldn’t afford, she worked within my budget and got me a great phone. iPhone 13.
She also wasn’t rushing me out of the store to get to other people, she took her time so I could understand what the new contract was and how long it will take me to pay this phone off comparison to my iPhone 7. I had a really good time in this store and like I said I won’t be going to do business in any other store with any other salesperson than Destiney R.
Sorry it took me a long time to get this review done😊

Nik and Khalil were great! Helped me upgrade my phone and switched over a SIM card to my old phone for my mom. Nik made sure everything was completely set up before I left. I've been with T-Mobile for 22 years and this level of Customer Service is why I stay!!

I only shop sprint for my phone and deals I've been helped by all the employees there. I am highly satisfied with how they talk and handle customer with great service. I wish more store would learn from their actions on how to deal with customers. If I need anything I call the store and get exactly the service I need at a fast pace as well. Thank you sprint keep up the great work you have very valuable employees at your Brooklyn Park location.

Today, having grown exasperated with Tracfone Wireless, I went to my local store to switch providers. I chose to go with T-Mobile. I cannot say enough how impressed I was with the service and the ability to switch so quickly.

Needless to say, I'm impressed with T-Mobile.

They did a great job. Was able to upgrade with out a hitch. Shakira had us jamming with her music and Anthony only made fun of my mother alittle bit about her still having a slider phone. Today was a successful day. Definitely will come back!!

Great knowledgeable staff. Big thanks to Destiny R. for helping me with the upgrade process. She’s probably the best employee that I had worked with while being a customer with Sprint.

I got great help when my insurance did not send a SIM card with my replacement.

I love the people in this store! Even though I have to drive a lil bit longer, it's all worth the time. I always get the best service there is! Fionah and Jon are amazin! They help me get the perfect plan based on my preferences and needs! Keep it up guys!

Shay and Ciara are awesome. I got 3 phones from shay with 2 free TVs and Ciara set me up with my free tablet. They have the best customer service and I always look forward to seeing them when I come in the store.

Got a new phone and took it in to get assistance with set up. Store very clean and covid-19 protocol enforced. Staff super helpful. So glad this store became a T-Mobile location!

This store rocks! Shay was super patient and helpful! She kept my kids entertained with music and we definitely be back!!!Give her a raise:)

Shay was awesome! She was very helpful and made everything go smoothly! Got a nice screen protector done and explained promotions to us.

I went to the Sprint store in Maple Grove Mn. to have my own screen protector installed on my phone. They said that they couldn't install it. So i went to the Sprint store in Brooklyn Park Mn. to have my screen protector installed and they installed it with no problems. Thank You Sprint Store Brooklyn Park Mn.

I went to check out sprint having t-mobile. when I went in to the store the workers where very friendly and very knowledgeable. A lot more of a fun friendly atmosphere. Would strongly recommend this store for anyone looking for any cell phone service. A+++ service in my book

Shay was awesome! Very helpful in getting me what was best for me! She even played dj for my daughter with all of her requests! Thank you so much! I will send more your way!

5 stars for Zaria for serving us without any issues. Had another location deny service due to employees thinking we are idiots.