Kroger

1-1-24: Ribeye roast. See pics.

UPDATE August 24, 2023:

Fantastic sushi!

See pics below.

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UPDATE June 25, 2023:

Used Kroger Plus card at Shell today instead of the Shell Fuel Rewards card and saved 85 cents per gallon.

WOW!!!!

Shop Kroger. Use their plus card and digital app and SAVE BIG!!!

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Update March 23, 2023:

While shopping today, four different people throughout store asked me if I was finding everything okay.

Wow!

This Kroger and it's people are INCREDIBLE.

Absolute ROCK STARS!

ORIGINAL REVIEW:

Quality of product and service reflect quality of management and brand.

That said, Kroger Buffalo Speedway is on extremely HIGH, SOLID GROUND.

I LOVE this store.

Started shopping here on January 3, 2023.

1. Produce is FRESH. FRESH FRESH. Much fresher than HEB. The produce manager, Vincent, and his team are constantly working to make sure produce displayed is fresh. It shows. Worth checking out if you are into cooking. Sooooo much fresher than competition across the street.

2. Fresh Prepared Foods, Deli and Cheese sections are INCREDIBLE. Like WOW FACTOR incredible. HEB does not even come close in this category. Worth checking out. FRESH. FRESH. FRESH. And the people there are proactively helpful and knowledgeable regarding their offerings.

Some of offerings include fresh made:

Sandwiches
Fried chicken
Tuna salad
Pasta salads
Potatoes salads
Chicken salad
Hot food bar
Incredible sushi

Miss Lilly and Yolanda in the deli/cheese are always available to help and they know the product offering well, including rare cheeses.

NOTEWORTHY: Cannot stress enough the FRESHNESS of everything.

3. Meat and seafood is super duper high quality -- Like Nolan Ryan Cy Young Award quality and the folks behind the counters are very good at what they do. Friendly, ready to assist. Know their stuff. Don't know all the folks there yet, but Arturo is always there and extremely helpful and customer oriented.

Love both their seafood and butcher counters because they actually have folks there to assist customers, unlike other stores.

And they care about their customers. So refreshing.

Must also say that the seafood and meat is beautifully displayed and always looks fresh, fresh, fresh!

4. Rest of the store is huge and very well stock.

5. They have a very nice pharmacy area and personal hygiene grooming sections.

6. This particular Kroger may be the cleanest grocery store I've ever been in. No joke. It is pristine.

7. People are game changers at this Kroger. You can walk through the store and if you need help the Kroger employees are there to assist. With a smile. That includes the cashier's and baggers who are glad to see you.

8. They have great weekly sales. Worth picking up the flyer at the door and checking out. Have found new products HEB does not carry via the flyers for great prices.

9. Almost forgot. This Kroger has a home supply/ cleaning section that is huge. Great product offerings you will not find at other stores for competitive prices.

10. The pet supply section for cats and dogs is huge and well stocked. Food. Toys. Other pet needs.

11. They have a wonderful in-store Starbucks that adds to the shopping experience if in need of a java break. Very nice touch!

Still getting to know this store but so far the people and the store itself are awesome.

Obviously it is very well managed and the employees care.

SUMMARY:

Excellence & perfection are not synonyms.

Excellence is always a committed choice, a way of being and conducting one's self consistently. It is never an accident.

Unattainable perfection is the shovel of excuse used to cover the unwillingness to excel day in & day out.

So far what I have observed and experienced at the Buffalo Speedway Kroger is excellence in:

1. People.

2. Prepared foods and deli.

3. Produce.

4. Proteins (meat and seafood).

5. Products offerings and availability throughout store.

Again, quality of product and customer service reflect quality of management and brand.

Totally LOVE this Kroger.

Check it out.

👍👍👍👍👍

I always come to West U Kroger store located on Westpark and Buffalo Speedway whenever I am in Midtown area shopping or doing errands. This store always got what I needed.

Always a great selection. Friendly and helpful staff. I love coming early in the morning so I can take my time shopping. It near my job so its very convenient. There is a bus stop right in front and across the street, so even people with walking difficulty can access it easily

I've been to this store so much, and trust me, it's good! Staff is friendly, great prices, a whole Starbucks, and more! I've loved this store ever since I first gone there, and you should too!

I went for milk and cake to celebrate my mom's birthday and found this giant-gorgeous-awesome roses bouquet. It was on sale for a very great price. Thank you, Kroger, for letting your customers get these goodies at awesome prices rather than throwing away products. Some retailers prefer to throw away plants or flowers instead of discounts!

I must say I had lost faith in Kroger‘s, but this store & Voss are consistently spot on. I don’t want to believe that it’s because those stores are in higher dollar residential areas. I’d like to believe that the powers to be @ Kroger corp. comprehends that great quality needs to be across the board. I want to give a shout out 👍👏🏼to Mr. James the manager at Buffalo Speedway. I saw this young man pushing a cart doing what’s necessary to make sure his store always shines, and it is very much seen and appreciated you, might win me back from H-E-B.

Deli was polite, clean store, good variety of products, never asked if I need anything, everything was stocked except for the ginger ale I wanted there was only 2. The produce area was a mess, disorganized. Somethings had no labels/ price tag and not located in correct place, had a deli with a salad bar, I wanted a pre- packaged sandwich but there wasn't much left, wasn't stocked, has a gas station, pharmacy, greeting cards, sushi, adequate parking, my kids almost ran over 3 x by other customers in parking lot. They just started backing up and didn't even look behind or them or aware of their surroundings.

I haven’t shop at this place yet. But I’m leaving a 5 star for the nice crew here. Had my car died in the parking lot and have to ask someone for help. The front desk lady at the pharmacy talked to the manager and found someone to give me a hand. Really appreciate!!

Kroger is my favorite grocery store and I always have a good experience.. I always loved Kroger even when I lived and grew up in Cincinnati... Kroger deli and Hot 🔥 food is the best too ❤🔥👍💯♥

Bill Underwood the store manager is a great man...I have known him from the S. Post Oak store when he was the manager there and that's been over 28yrs that I have been his #1 customer.

Our go to grocery store. People are wonderful. Always get what we want and/or need.

I did try the pick up option and it was amazing, the service is fast and easy, waiting time for my order less than 5 min. I think this will be my way to shop at the grocery from now on. Hmmm maybe I will go inside occasionally to pick my fruits my way. Looking at my pick up fruits it looks very good to me. Well done Kroger pickup.

I love the fresh food area. What a selection. I was able to pay for a Sunday dinner (pot roast) heat it and eat it up stairs with a little tv.

Clean , well organised , very friendly staff too!

Employees very helpful.. Store clean and bright

So my friend got me a birthday cake from here and I think it was done right. The picture should say it all!!

Great customer Service! seasonal products always available...

I'm so sorry for not being abre to remember the name of this jung boy with Spanic name that was working at the u- scan yesterday afternoon. He was so helpful with me that I wish all stores could have more employees like him

Store was clean, large, and nice overall. Lots of good savings, especially if you are a rewards member (it's super easy to sign up, you just need to get the app). This particular store was a bit cleaner and seemed to have more variety than other Kroger locations to which I've been.

Not your normal Kroger. This is probably the best Kroger in Houston. Prepare yourself for super friendly employees so you don't go into shock.