Party City

I was put in charge of decorations for an event that was taking place near this Party City location. After tying to figure out the balloon delivery process online, I called the store and asked for additional info. Vicky was so helpful on the phone, and confirmed she'd be available in the store that day if I came in for extra help (which I desperately needed)!
Once I arrived Vicky was ready to help, finding all the items I needed in a matter of minutes! She was professional, knowledgable, and very patient with all my questions and concerns. I knew I was coming in with very specific requests, but Vicky made the entire process seem so effortless!
On the day of the event the balloons arrived before schedule. I was concerned at first because when I was ordering, another team member at the store advised not to have these specific balloons delivered too early at the risk of early deflation, but they stayed floating far into the evening. All the bouquets were absolutely perfect!
The event was a hit, and I was told numerous times how beautiful the balloon bouquets were. I could not have done it without the expert help of Vicky! What an absolute superstar!

I got this green coat and gold hat from party city for St Patty's Day. This party city had a great selection and the customer service was very good.

Order your balloons online saves waiting for half hour

****EDIT: I changed my rating of this location after the store manager, Dave, reached out to me. He listened to my concerns and was trying his best to make things right. And for that, I decided to give them a 5⭐rating. Great management is the key to a great business! Thanks again Mr Dave!

Our cashier Biannca is the reason I’m leaving 5 stars today, both in the beginning and end of my shopping visit was she helpful. Answered all of my questions was very pleasant to interact with, went above and beyond to assist me. Highly recommend coming here and asking for her if you need assistance. Thanks biannca!

the people there are soo nice and very helpful. I was shopping for the last few things I needed for my sister's baby shower this coming Sunday (4.23.23) and thanks to the man who worked there, I found what I needed. I love this place!

I received an excellent service from this lady with curly hair. She was the only one from all the party city stores I visited who helped me find the item I was looking for, she checked the sku# from the computer like all employees should do. But like I said, she was the only one willing to do it. Thank you!

Good friendly location at party city,plus good customer service I would never forget this day was so windy after my father in law's party the wind took the ballons away omg, was sad and funny at the same time, well I'll be going back for more. 👍😁🎈🎈🎈🎈🎈

If you live or come out to this area, come to Party City to get all of your party needs. I like this place.

I came in to buy party supplies for my sons birthday and was able to find everything I needed. Aruna was so helpful and helped me locate everything and find the Balloons I needed.

Party City is a delight and the most delightful feature is their smart and friendly staff!

Very Nice

Lots of great things are found here at Party City, Shops At Oak Brook, 2155 22nd St, Oak Brook, IL 60523 to host a party. Always lots of fun coming here with my group to prepare.

Best employees of any party city I've been to. Super friendly and helpful. Marta is an absolute goddess.

This place is huge, if you can't find your party needs here, I don't know what kind of party you're having... Had the fake championship belt I was searching for too.

They have the best selection of decorations.

Very helpful with last minute shopping! They had everything I needed, and are extremely helpful in finding what I was looking for. Great prices!

Always good. Pre ordered balloons and got them on time.

They have things you never even thought of!!!

Halloween decorations look sick so far this year 👀✨🦴