O'Reilly Auto Parts

Within 2 minutes of entering the store, Greg acknowledged me & asked if I needed any help as he was finishing up with another customer. I was looking to buy my first pair of snow chains and replace my old windshield wipers. Greg helped me find my tire size & windshield wiper length, all within the span of 5 minutes! He helped me choose the best option for my car and budget, and even replaced my windshield wipers for me while it was raining out! As a retail employee myself, Greg reminds me of how impactful excellent customer service can be. Thanks for being so awesome today Greg!

The older gentleman with a beard was the most helpful and polite worker I’ve encountered at any store, in a long time. Thank you sir, for going out of your way to not only replace one of my headlights, but both! And did it under warranty and saved me money! Great customer service!!!

Bill was such an excellent help with replacing my battery. The staff in the store we're so great but extra kudos to Bill for changing out my battery in the rain!

My truck battery was bad. Stalled out on the way there out front across the street. Went in and talked to them. Staff came out and tried to jump it to no avail. Went and got 2 more guys and pushed me off the road into a parking lot assisted me with purchase of battery, gave me $5 off with my old coupon and even walle across the street to the parking lot and installed it for me. Talk about going the extra mile. #1 good guys here. Best service ever.

I just want to thank the employees who work here. My wife was traveling and ended up needing a new battery. They sold her a new one and replaced the bad one. Which was great. She didn’t have the tools with her she would have needed to do it herself.

I called one of their competitors first and when I asked if they had her battery (they did) and if they could change out the battery. They were too busy to help her and hung up on me. Safe to say I won’t be going to any of their stores from now on.

Thank You for going above and beyond and saving the day!

I have been saved twice by the superb customer service at this particular location on my drive from Eastern Washington over to the west side. First time I had 2 different employees help me find and install the correct wiper blades on my car out in the elements during severe winter weather and next trip diagnosed a faulty battery and installed a new one for me after my car wouldn’t start and had to be jumped a few doors down at another store. Above and beyond!

The employees at this location are EXTREMELY helpful. Always help with a smile on their face. It’s much appreciated.

I love having a friendly auto parts store near by, and O’Reilly’s is just that. The store is always stocked. Their people will get out from behind the counter to help you track down what you’re looking for. Many of their employees have been there a long time - one of them I knew we’ll even retired from O’Reilly (after working there since it was Schucks). I hope they are always around. Support them. Make sure they do.

I’ve always had a great time when stopping at this store. Doug is pretty funny when ya get too know Him. Mike is always an awesome help. The guys at this shop really thrive too help ppl when they are in need. My battery failed on me twice and they replaced it under warranty again. When I order parts they always get them in within a day or that same day ( if ordered early in the morning) so this is why I will always return too this shop. Thanks again guys for all your help. -jeremy

Doug from o Reilly North Bend is,fantastic. Helped my wife out when her 2015 jeeps battery went out. Installed a new,one in parking lot of Safeway. Thanks Doug you personify customer Service

A young man was very helpful with replacing and helping us change our battery for our car, even though it was late and close to closing time. I definitely give them 5-stars for their awesome customer service! Thank you for helping us out!

I was helped today by a man named Doug (i think). He was incredibly helpful. Called on the phone with my concerns about my vehicle. We talked through it and he thought the same thing as well. When I went in he provided excellent service that included step by step instructions on what to do. I would highly recommend this place as well as him specifically. Thank you so muc .

I want to give a 2 thumbs up to this parts store. I had a dead battery and when I called I talked to Joe. Joe was awesome and offered to even try to come help me himself. When that wasn't going to work, he pointed me at another wonderful place that came out, jumped my battery, and installed a new one.

Joe didn't have to go the extra mile, but he did and it save a really cruddy Monday. They will get my business again.

I've been a customer of this store for 3 years now. The folks at this store have been absolutely great! Professional, knowledgeable, friendly and always helpful!

I was having car trouble while driving on i90 by north bend. Stopped in to oriely and had the pleasure of meeting Doug. He brought his tool kit out and was very helpful. Doug is the kind of guy you hope interact with at a small town auto parts store.

Lexy was amazingly helpful!! She came out in the cold to help replace the part. It was refreshing to have customer service! Thank you!

Our battery light showed up on our dash board. One of your employees came out to our vehicle and performed free tests which determined that our alternator was failing. After he told us what the problem was...we were able to fix it! Thank you O'Reilly's!

Best Customer Service I’ve ever had at and automotive parts store!!

I had licence plate light go out. And I went in to store fir replacement bulb, the minute I walked into the store it let loose and started raining pigs and chickens cats and dogs go s.. The young OReillys employee grabbed a unbrella walked me to the car and replaced the bulb in the duluge of rain. He was quick and git back in the dry store and the rain stopped. Of course it dud.. I was happy and dry and the police can c my plates at night once again

Excellent experience at this location. Employees were knowledgeable, gave my father a military discount, and helped us install a new battery on site.