CVS

Was scared to get a script filled here because of all the reviews, but walmart changed policy and couldn't fill it, and this is the only area open when I gett off of work. Was immediately impressed when the robot on the phone automatically could tell me I had a script ready because it recognized my number, and with a little more info from me could tell me the script. Showed up 30 minutes before closing and it was ready, insurance info already in the system, copay exactly what it was supposed to be, and the staff member kind and smiling. *chefs kisses* I don't always expect my prescriptions to be ready same day, especially this one because of shortages, but it was and I'm grateful.

I've never had a bad experience here. The people are friendly, the pharmacy techs are just lovely and as patient as can be in the face of awful treatment. Treat them with the respect they deserve and you'll be surprised by the respect you receive in return. 💖

I got my vaccine here and they were so calm and quick. They were very nice and welcoming. I didn't even realize it was over until the lady moved away. 10/10 Would come again!

I really like this store. The staff is super nice. They always have what I need in stock. I print a lot of pictures and the staff always helps with questions I have. I don't fill my prescription here but have had the pharmacist help me with over the counter med questions.

Customer service has really improved. Thank you

Awesome pharmacy! The photo people were very kind and helpful as well🤗

I needed a pharmacy that was more conviently located than my traditional one and they were helpful and got me sqared away as quickly as they could

Enjoy shopping here. The employees are always friendly and helpful

Sharon in the drive thru pharmacy is literally the best thing that has happened to this cvs the whole time ive been coming here. I would have moved every prescription were it not for her understanding patience and kindness. She treats people like they matter and that matters a lot when youre here trying to fill scripts that keep you from stroking! Way to go Sharon. Youre the GOAT she took this cvs from a 1 star to a 3. If she were there everytime it would be a ten out of five.

Went to CVS Pharmacy in Ozark, AL 2 days ago to pick up my wife’s refill prescription. It wasn’t there and the associate told me to try back the next day. Next day I go to CVS and inquire about my wife’s prescription and the Pharmacy Manager, DeChelle very rudely told me that she will not fill my wife’s prescription! I told her I was there yesterday and was told to try picking it up the next day. DeChelle said she knew that and she said that my wife’s prescription was right there, pointing to a stack of red containers. She said those haven’t been processed yet. I told he that was okay, I have my grandchildren here and we’re going to shop around. DeChelle said, “it doesn’t matter, I will never fill her prescription again”. I asked hey why, she said, “ Your wife called me “girl” and I told her that I guess we are going back to the 60’s” I told her that I was unsure if any conversation that had taken place and I just wanted to pick up the prescription. She refused and told me that she would never fill my wife’s prescription again and that we would have to transfer our prescriptions to another pharmacy. I asked her to let me speak to the manager. She said she is the manager. I told her that she was a poor manager and needs some EEO training.
I have Tri-Care and Medicare for insurance and now I have no other choice for filling prescriptions in Ozark.
CVS needs to remove DeChelle as she is a horrible manger, person and has a seriously bad attitude. Her attitude is terrible and reflects greatly on the CVS Staff and her employees.

The pharmacist and the pharmacy dept is rude and slow, when I was just there to get my very sick mothers meds, I waited 30 minutes and I’m the first in line. One of the customer service representatives said I was being hostile, when all I was just trying to do is to get my mothers meds. They should be under new management.