Hank Brothers True Value Hardware

I bought an item here that was on sale. Since the Hank's brothers near me, Lone Oak, didn't have the item I called this Hank's store on the Southside, & they had it & held it for me until I could drive there to pick it up. Hanks may be a little higher than the big box stores, but you get excellent immediate customer service at Hanks right away. That's worth a lot!

I prefer getting my supplies here. They are helpful and have courtesy, expertise and most of all make you feel like a human being not a sales quota. Very personable.

This is the best hardware store in Paducah/Reidland. They have a LARGE variety of Case knives for sale which is mainly why I come here. The staff is super friendly and helpful. Not many hardware stores carry these high quality knives anymore due to their high price. I love Hanks. 10/10

If you looking for something unusual don't have it there not like the big companies they're more personal they treat their customers great and those of us that have service animals they treat us very proper

Cute place! Love that they have the same perfume from Ireland as Patties! They have a little something for everyone. A store that satisfies a handyman AND his wife, lol.

Very helpful and knowledgeable staff, I usually go in just describing what I need sometimes with very vague descriptions at that and I always get what I'm after thanks to the staff's help

I went here recently to have my propane tank refilled. An older gentleman helped me and held a wonderful conversation as we waited for my tank to fill! He then noticed that my license plate was not attached (just got it) he then went and got a tool and put my license plate on my car. He went above and beyond to help me! I also got to pet a cat inside the store! 5 stars great experience!!!

All of the staff is superfriendly and very helpful. I will take the extra time to drive to the Southside for this store. All of the employees are knowledgeable about their sections. Especially the guy in plumbing...and I would say that even if he wasn't my dad! Their selection of Willow Tree Angels is the best is town.

Superior service! Highly recommended!!

Always send my customers to buy gas logs from them. They are helpful and have a good selection.

They have many hard to find items as well as every day items. Some things are cheaper than the big box stores, some things may be a little higher. But, you won't have one of those blue or orange apron wearing associates see you need help and run as hard as they can while talking on their walky talkies to get away from you before you....heaven forbid...ask them a question! I had 3 different employees ask me how I was doing at True Value Southside and if I needed any help. And that's without me chasing them down! I bought fireplace logs from a young lady there and boy oh boy did she know her stuff. THAT MAKES A DIFFERENCE. Go check them out. They have something for everybody. My wife even likes it!

It's kind of the place you go for a fix all kind of problem the employees are great and always helpful sometimes you feel like they know what you need before you even tell them

I have had another great purchasing experience with Hank Brothers on Wayne Sullivan Dr. I purchased some heavy bags of Cypress mulch. The owner, Jim Hank personally helped me through purchase and also loaded the bags into my trunk. Thank you from Natalie Cook.you Jim.

Natalie C

Always takes good care of me!!!

Great selection, the manager went out of her way to help me find an item. Even though it wasn’t available, her time spent trying to help will be remembered.

Friendly knowledgeable staff

Large inventory
Very courteous staff
A really pleasant hardware store to shop
I'll go back no doubt

Good place to shop. people are so nice that you want to come back an shop all.the day cashier's ar glad to have you met you an help you .

I love this Hank Brothers the owner Jim is very nice very helpful even all his people are great do a great job cutting keys to we tell everybody to get their keys cut at Hank Brothers

All of the crew members are excellent and knowledgeable in their ability to get the job done right the first time thank you for your service