Frank's Motorcycle Sales & Services

Blew a rear tire on a saturday afternoon 300 miles away from home. eventhough mechanics were gone, Lester took the time to install it himself.
Bad event turned into meeting great people, priceless.
Thanks again

Purchased a 2023 S1000r that they had to find because I wanted specific add ons to. Came through in a week and found what I wanted! Buying experience was quick and easy. Since then I have utilized a 20% discount (just for the summer) and have purchased several things including more carbon. All items came in perfect condition! I recommend Franks BMW.

WOW! Read this. Lester and his family do a fantastic job. I have dealt with many shops in the past 50+ years and this one is great. Lester has hands down the best calming voice of reason that I have encountered in the sense of his presentation/delivery - you could compare it to excellent bedside manner. The shop is a family affair and it has many people who work together as a unit. I had a R1200GS repaired there with great results. Lester and Family THANK YOU! Your shop is worth the drive!

I am on BMW number 3 from Franks BMW
They are fantastic people to visit.I been visiting there since the 90’s and every time it was the owner who spent his time with me.not many business owners do that.
David McManamay

I purchased a used BMW G310R in August 2020 and a new BMW F750GS in March 2021. Both experiences were very smooth and easy. Everyone was very helpful answering all my questions and helped to make sure I got exactly what I wanted in a bike! Thank you!

Fantastic shop! I am on the middle of an off-road adventure ride (NEBDR), and discovered I wore thorough the rear brake on my F800GS.
Lester and his guys got me back on the road amazingly fast.
Friendly & professional service, tons of helpful info, and a great experience. Definitely check them out!

Knowledgeable staff and they care about customers. Brought a clutch in to have rebuilt and the owner actually told me I’d be better off getting a used one than to spend $800 rebuilding mine. With it being a yard sled he didn’t want me to get in over my head and regret it. I buy my parts there now.

Have bought numerous items from Frank's and have always been treated like a friend and not just a customer. Lester has even offered to pick up my bike at my home in Derby for service work.
Word of advice to those who feel the need to be wined and dined when buying something, probably will be disappointed. If you're an enthusiast you'll love it at Frank's.

Nothing but good things to say about Franks. I've bought two bikes from here over the last few years and have had a good experience both times. Lester has always been helpful and answers every question I have. If you're looking for a big fancy dealer that makes you tea and rubs your feet while you wait, this isn't the one. But if you want one that is honest, fair, down to earth and non-pushy, I couldn't recommend Franks more. The "mom and pop" dealerships are few and far between these days, and this is one of the last good ones.

What a great Vermont family run business!! I purchased a BMW G310GS from Frank's BMW on 05/23/20. I was greeted and promptly served then out on a test ride. The bike rode like a dream making it an easy decision. I thought I'd have to negotiate a price but to my surprise, I was given a price that was better than I could have dreamed of so no haggling needed!!!
Buying this bike was the best purchase experience I have ever had with a big ticket item.
Thanks Frank's BMW!!!

I have old bikes ('79 and '91) that I'm refurbishing a little at a time. Lester and Cameron have patiently explained to me how to approach different problems I've encountered, and will probably continue to encounter, even though I'm pretty much the amateur. Although I have brought my bikes in for service and inspection and bought a few things (mirror, gloves, etc.), I'm not a high-dollar customer, which makes their consideration and patience all the more impressive. I really like the personal and informal atmosphere, and the willingness to go into detailed explanations of the way things work and what needs to be done to get the results I want. This place is great! Thanks!

Magnificent customer service, Kamran is awesome, he helped me to get an awesome deal on my rear suspension. I am happy!!!

I've been a customer of Lester's since 2004 and visited his shop many times before that. I've always found him to be straightforward, honest and knowledgeable about any BMW I was considering.

I just bought a 2014 R1200RT from him that had the "do not ride" recall. He promised me that he would be the dealer to repair my bike when the parts were in. I live on Cape Cod, more than five hours away. When BMW Roadside Assistance would not take my RT back to him for the repair (they would only take it to my local dealer), Lester brought a trailer from his shop, drove all the way to the Cape, and retrieved my RT for repair. I have never seen that level of service in the 55 years of riding and multiple bike purchases I've made over the years.

I have purchased New and (also) had service on Used BMW's done by Lesters team for years with only High praise to them all. The people who are saying they had an unpleasant experience, I would guess probably have a similar experience wherever they go. I remember one year it was closing time on a Sat. with the store being closed the next day, I was on top of Smugglers Notch with an old dead battery. Cell service was intermittent, I managed to get a call in before phone died. Lester hopped on a motorcycle off the showroom floor with 2 different battery sizes on board and traveled to rescue me. This is a Professional Business with a Love for the Sport.

Excellent service, great expertise.
Needed them to take a look at my GS and find out what was wrong. They diagnosed it correctly, only charged me for one hour and contacted me to discuss what to do next. I decided to try the repair on my own, and they gave me invaluable advise, described what I need to watch out for, and what parts I will need. Couldn't imagine a better customer experience.

Quality service, quality product and extensive knowledge found at this family owned shop. My husband and I have purchased and maintained 3 motorcycles at Frank's for the last seven years. Lester, Kamran, Jeanette and their team are always there to help. Kamran explained every control on my latest motorcycle before I rode it off the lot. Lester helped transport my husband's motorcycle to winter storage last fall when the snow started to fly a bit early. Jeanette always has the paperwork, registrations, and finances in order. Over the top in my book!

Our family has been doing business with Lester for many years. He and his team are honest, skilled, and helpful. I highly suggest working with them, if you need someone to trust!

I'm heading out on a 2,500 mile trip today, and just noticed that my back tire wouldn't have made it the whole way. I called and Lester got me in this morning and swapped out my tire so that I can travel safely. Thanks Lester!!

Kamran is extremely knowledgeable and extremely easy to work with. It is clear that he is passionate about the brand and that shines throughout the entire purchase process. This is my second purchase from Franks and will definitely do business with them again in the future.

In 2013 my old GS needed a battery. None in stock, but Frank pulled one from a bike on the showroom floor and gave me the OK to change it in the parking lot. This was 2nd day of my 3 week trip from Toronto to Newfoundland. Thanks Frank's BMW.