Caliber Collision

I want to take a moment to highlight the exceptional service we’ve received from Staci. Her dedication and professionalism in handling our vehicle repair updates have been truly outstanding. Staci goes above and beyond to ensure we are always informed about the status of our repairs, making the process smooth and stress-free.

What sets Staci apart is her warm and friendly approach. She doesn’t just treat us like customers; she makes us feel like family. Her genuine care and concern for our needs create a comforting and trusting environment. Whether it’s a minor update or a significant repair, we know we can count on Staci to provide timely and accurate information.

Staci’s commitment to excellence and her personable nature have made a significant impact on our experience. We are incredibly grateful for her support and highly recommend her to anyone in need of vehicle repair services. Thank you, Staci, for everything you do!

Had my camaro repaired at caliber on 380.. awesome job looks new, great communication from John Guajardo. He drove it to my house and put it in my garage when i was out of town, will highly recommend them. Thanks for the great service..

They performed my repair very quickly and restored the vehicle completely. The status communication was daily and helpful. They coordinated pickup and drop off of the rental so I had to literally do nothing. A nice touch was the complete detailing they did on the truck before they returned it to me. It looked better than the day I bought it. Would highly recommend them.

They are the best in their job. Professional to the core and leaders in their area. Strongly recommend every one to try here once for any queries or help related to your auto things.

I had my car repairs done post an accident … their response time, repair window, way they update us and respond to queries is just awesome. They go over and above the necessary way of repairing your car but also get it cleaned to the best extent possible.

This is the only place I will come for vehicle collision repairs! They're so good at what they do and their customer service is amazing! I was fortunate to work with Staci on both occasions I've used them. She is the best, and kept me updated each day on the status of my vehicle. She's extremely friendly and her optimism is infectious! Thank you for everything Caliber Collision!

Stellar customer service. From the moment I stepped into their center to the day I drove off the lot, the service was impeccable. Kelly at the front desk was very friendly and welcoming. John Guajardo was very professional and responsive with status updates throughout the repair of our vehicle. The level of detail had me very impressed. Repair was finished even before the estimated date. Entire process was seamless and pain free. Thanks to the professionals at Caliber Collision Centers! They made it so easy and I felt at ease after being stressed. I would highly recommend Caliber Collision!

Got us in quickly and Elizabeth gave us frequent updates. Our vehicle was done in about 12 days (there was a 2-day delay because dealer sent the wrong part) but otherwise it was excellent service.

Absolutely take your car there. Someone smashed into my car just days after I bought it. But after Caliber repaired it, It was absolutely perfect again! I don't know how they do it! So so happy and it was ready sooner than promised. I highly recommend!

All I have to say is if you go here for some repairs make sure you get Staci Hunt as your service advisor. She is outstanding, very professional, courteous, nice, and was always in contact with me on the progress of my Subaru. When I was able to pick up my car I noticed a small blemish on the front bumper, so she dropped everything she was doing and came out and got down on her knees and buffed it out. I can’t say enough how helpful she was during the whole process, I highly recommend using Caliber Collision on 9983 W. University Dr. in McKinney.

It’s a great place to have repairs done on your vehicle. Great friendly staff make you feel at home. Very knowledgeable personnel. Work was great and work area is super clean. Vehicle came out of shop looking brand new. I AM VERY PLEASED and will use them again if the need arises. Thank you Staci Hunt for making this very pleasant.

We’re completely satisfied with Caliber’s service to restore our vehicle to its original condition. They dealt respectfully and informed us daily with every step of the process of rebuilding the parts that were damaged; ordering & replacement. They were finished a week ahead of estimated time of completion! Elizabeth is an excellent communicator and gives kind & compassionate assistance. The work looks terrific! Even better than before! 🤩🤩🤩👍👍 We strongly recommend Caliber to meet your needs and provide an excellent service!

Caliber Collision did a great job and in a timely manner. Our service advisor, Staci Hunt, was great in keeping us informed during the process, and she was very nice and easy to work with.

I had hail damage from the spring 2023 storm in Frisco and had been dreading taking my car in so much that I put-off the repairs for 9 months! Now I wish I had done it sooner!! Staci and the whole team at Caliber W University in Prosper did a fantastic job repairing my vehicle’s hail damage. Staci explained the whole process to me over the phone, scheduled the repair, dealt with my insurance, kept me informed of the repair status, and it was even completed in 4 days. She made it easy peasy and I’ll definitely use them again if needed!

We have had many repairs done at Caliber Collision and find their work outstanding. Very professional and they never fail to keep you updated on repairs. Stacy Hunt is our service advisor and is such a pleasure to work with. Highly recommend Caliber and Stacy!

My overall experience was amazing. My Service Advisor John Guajardo kept me apprised every step of the way. He is your go to person at this shop. He is outstanding and very professional.
They finished the repair to my car ahead of schedule. He even realized that my low tire light was on and took the car and made sure the tire pressure was good before I left. This collision and body shop actually cares about the people and getting their vehicles back on the road. I will always bring my vehicles here to be worked on.

No one better than Elizabeth Farmer at Caliber Collision! We took our older Honda in to see what could be done about the bumper. It was a cold and windy day in Texas, but with a fantastic customer service oriented attitude she spent the time needed (outside) to closely examine the car. Elizabeth is obviously knowledgable, and was able to do some temporary fixes herself so that the car can be driven to work. She also patiently answered our many questions. We are so grateful that she was available on a Saturday morning. Elizabeth is a fantastic Service Advisor!

Overall experience going here was pretty good. John Guajardo was the service advisor there and was professional about his job. He made sure I was satisfied with whatever I needed to get done to my car and he also fixed up a deep scratch on my car with a touch up. Definitely come here if you need to get any issues fixed for your car.

What an amazing place. Someone ran a yield sign and hit my car. I didn't have any idea where to take it to. Luckily my insurance recommended Caliber. We were warmly greeted from the receptionist. She introduced us to our agent John. He took wonderful care of us and our car. He kept in touch and let us know every stage of the process as our car got fixed. Not only does our car look like new but they warranty the body work and the paint as long as you own the car! I hope not to be in a wreck again, but if I am I will only use Caliber from here on out. I'm so happy with the work they did! You can't go wrong using the them.

They fixed my car to look just as good as when I first bought it! Their communication was great and it made the entire experience so much less stressful! They got my car finished 3 days earlier than expected as well!

They went above and beyond. My vehicle looked good as new. They even cleaned the exterior and interior of my car. I was not expecting that. I’m so appreciative of the excellence that was given.