Caliber Collision

Audrey was great. Kept me in the loop the entire process. Had a small insurance issue that he took care of. The customer service was top notch, professionalism was great. His calm demeanor was reassuring in the process and that all concerns would be addressed. Great sense of humor as well. He is an honest guy. Spoke the truth from day 1. I know it seems like I’m speaking more about him rather than Caliber Collision. I am! I realize that you Never ever deal with a-single company directly. actually you deal with the people inside the company that make the company what it is bad or good. Hence the feedback about one of there great employees.

My experience is with the Celina location. Outstanding customer service and CC has streamlined their communication process through an App that keeps you up to date with their progress on your vehicle. From the front desk to the service techs everyone was very friendly and professional and they made me feel as if they truly appreciated my business. Highly recommend (the repair was also flawless!).

August was amazing at keeping me informed of my repair. It was the perfect amount of communication. And my paint job came out perfectly! Looks like a brand new car!

My Ram 1500 faced some damage on the roof possibly due to a car wash I went through. A rep at Caliber Collision named August looked it over a few months back and gave me a quote based on if the dents could be repaired and another quote on if my roof needed to be replaced.

I had to wait until I had a second vehicle available so I could drop my truck off. Two months later I finally took it in and I’m so glad I went there. The estimated time to complete the job I was told would be 1.5-2 weeks. After about 24 hours I got a text from August saying they were looking the truck over and felt confident they could repair the dents. They ended up having the truck done 3 days later. What I appreciate the most was the consistent communication I received via text giving me updates along the way. That’s a huge deal for me!

I take great care of my vehicle and I’m glad they did too. I highly recommend Caliber Collision in Celina. August was a huge help. We live in Light Farms and this place is super close.

My car was totaled so there is no chance of repair but the visit was helpful. They helped me with whatever questions I had and the process was smooth and fast. No delay on their part in my claim process, they updated the insurance team super fast.

I’d highly recommend Caliber Collisoon for repairs. They did a great job repairing my vehicle. They kept me informed throughout the process and explained all the work that needed to get done. Also, they made the rental car pickup and drop-off seamless.

Excellent job done from Caliber in Celina. Can't even tell old from new. Excellent communication throughout.

My entire experience with the Caliber Collision Celina location was fantastic! My car was being repaired due to significant hail damage and after they completed the repairs it looks brand new! Everyone throughout the process was wonderful. They took an otherwise stressful situation and made it a smooth process. Everyone I communicated with here showed they truly care about their customers. It is so appreciated, thank you!

Caliber did a fantastic job of fixing my vehicle. I had some suspension damage from a single car accident and a curb 🫥 They kept me updated on important steps during the repair process and got all the issues taken care of as fast as they could be. Highly recommend them for any repairs/bodywork needed to get your vehicle back on the road.

This was one of the best experiences I’ve had when it comes to resolving a repair issue. Aubry and Sal communicated with me throughout the entire process and made me feel as comfortable as can be. I would recommend them every time.

The quality of work and repairs here are the best I have seen after owning a PDR company for 8 years in texas. If you want perfect paint and body work and no issues this is the place

Incredible employee's and shop performance! A+ our sweet Genesis was brand new again thank you everyone involved! Would come back if I the car needed help again.

I was pleased with my service from Cameron and the front desk lady! They always were honest and kept me up to date on everything regarding my car! Unfortunately my car did take 3 months to get fixed, but I will say it had nothing to do with them and I understood that. So thank you so much caliber team in Celina! So glad I have my car now and it’s amazing!

Everyone here was great! We needed to get some repairs done after being rear-ended. From start to finish we were communicated with, given reasons when there was a delay, and treated respectfully from the first call. To be honest, we had called an independent local repair shop first, but we are glad timing did not work out for them to do the repairs. From Aubry who answered our call initially to Audrey, our service tech, along with everyone in between, things were handled efficiently, but with friendly professionalism. We also were picked up by Enterprise for the car rental while we were in the shop. We have already referred folks over to this Caliber location, although we have had friends and family with positive experiences at other Calibers in TX and other states. Being hit is an inconvenience, certainly, but being able to walk away from an accident, then have your car restored by those who treat you like they would treat family, is a huge blessing!

Dropped our truck here to have accident damage repaired. It came back in great condition and I have no complaints after driving it for over a week. GREAT WORK!!

Took my car here and Jordan took great care of me! The service is outstanding!!

Repair time took longer than expected; however, Sal stepped in & kept me informed of the repairs. He also was an advocate for me to cover my rental for an extra 8 days of the repairs after I maxed my policy with Geico. The experience was professional & ethical along with empathy even down to payment options. I can't complain at all because they all at Caliber kept effective & open communication during this process. Just make sure you have car insurance because their work is quality & it ain't cheap.

Alberto is very professional. He is very good on his job. He kept me updated on the status of the process. Very smooth process on returning the car as well as car fixed. The staff is very friendly. My car was finished faster than I expected! I would recommend this shop to everyone!! Excellent job !

Caliber motors fixed my daughters car after a bad accident. Looks as good as new and the staff were very helpful and responsive. They also will text you updates which gives you peace of mind that all is going as planned. Caliber motors in Celina made it very easy and Sal is awesome. Thank you!

My SUV had its windshield replaced, roof and hood painted. It looked brand new when I picked it up. My service advisor August was regularly updating me regarding the repairs. It was repaired five days sooner than my ETA. Everyone was so friendly and welcoming. I am very satisfied with the whole experience & will definitely recommend to friends and family.