Petco

Employee Nathan was the star! He helped me to get my online pickup order (still new to the online pickup procedure) and loaded it to the car. I noticed that I placed order for the same item twice and he patiently helped me with the refund and also double-checked that my other items were all there (literally counting cans of cat food can by can). Just wanna say a big thank you for Nathan and please keep up the good work! Will visit every month!

Brought my daughter’s dog for grooming. Very efficient check-in (appointment necessary). Easy registration, they took the dog right away. Pleasant hostess. They call you about 20 minutes before your dog has finished the grooming for pick up. He was so handsome!

I was helped by a very friendly customer service rep while shopping in the Sunnyvale store. I found what I needed and saw various products that I will likely return to buy in the future. I was just a little disappointed to find a dog gate that I had seen online wasn't available in the store. The customer rep tried to locate the item online but it wasn't available but she helped locate online another Item I needed. I like the products I found through Petco and had a pleasant experience thanks to the employee that helped me.

We did the dog bath and dry. He looks and smells great. Added a bag treats and a ball to the purchase. Everyone I spoke with was courteous and helpful. Nice place! Visiting from out of state, but I would come back here.

I had just adopted a dog from the Humane Society and needed some supplies. Petco has everything you need. I was also really to see that Petco partners with the Humane Society to host adoption events.

I love this PetCo. I'm a Vital Care member so I shop PetCo exclusively for all dog food, treats, grooming, and vet services. They always have my dogs food in stock and a great selection of treats and accessories. I'm in here more than I'd like to admit and love to bring my dog. The one issue that I did have was handled by the manager very quickly - definitely recommend this location.

Good store, they have items on sale, on rotation.
The employees are very friendly.

Judy was extremely knowledgable, patient and well informed. I've been a district manager for a major pharmacy and she should absolutely be a department manager if not a store manager in training. She gets it and understands customer service. I went in the store only to get live worms leaving spending close to three hundred dollars.

Big store, friendly staff, but unfortunately they didn't have cat grass when I went to we got it from pet club which seems to have things in stock more often.

Customer service rep went out of the way to help me. Really appreciate the service and support!

I went in after my cousins dog messed up the rug. The staff was wonderful. Great advice. They had everything I needed.

A great place to go to pick up some dog food or treats. They have a wide variety of food to pick from and also have accessories such as dog beds. They also have all this available for your cat if you have a cat instead of a dog. They always have a good inventory and have the products I need whenever I go. The staff here is also very friendly and willing to help you out if you have any questions. There is also a pet adoption center here if you are looking to give an animal a nice home!

Always have great stuff

Thanks for asking. All the service from Petco has been great!

Sean was super helpful, but Petco feels like it’s struggling to operate. Like so many retail stores, this store seems to be struggling with supply issues. I had an online order with in-store pick up and receive confirmation to pick up. They only had enough stock for half my order, but didn’t mention that in the email. This mishap made any discount applied null. Sean called another location to make sure my items were in stock and that they would honor my the discount, even though it was past the sale date. Thanks Sean!

Great store for pet needs. They match online Petco prices if lower. Good to take kids to see pet birds, snakes, fish, spiders.. your own neighborhood mini zoo!

Excellent customer service from an employee Alyssa. Very helpful and friendly!

They indeed have all variety of animal food. I bought some for salamanders

Nice pet store chain. Easy parking. Friendly staff.

The employees where super helpful, and nice! Loved the store nice and big and well organized