Pro Image Sports Alderwood

Amazing customer service! JC was great to talk to and sets the bar for what customer service should be. He made our experience exceptional. Claire was also super helpful and sweet! We are gonna make Pro Image a regular stop.

Great customer service, friendly staff…unlike Lids where they don’t even say hello or offer any help. Pro Image should be your first and only stop for licensed gear in Alderwood Mall.

Went today and JC was awesome! He was friendly and had great customer service!

JC has the best customer service! Awesome attitude! Will shop here again

What a great experience!! Great price and very friendly staff to help, even gave good ideas to tourist on things to do

Good hats and prices

Update:
April 2024
Manager that was awesome is gone. No more Sam.
Apparently a regular employee misplaced a key they were entrusted for closing the store and then another one misplaced the other key on the next closing night. So a manager from the other store (same store just down at the far end of the mall) had to come down one day and help Sam close. The next day the same manager had to come in on his day off to close with Sam. As I questioned the ordinary employees they hemmed and hawed when I asked how they knew about the loss of the keys. . . They just walked away from me. Hmmm. . . . Looked mighty guilty to me.
Well, I won't be shopping there anymore.

January 2024
Great service and my oldest son and I really like that new Manager in there! Sam. He is easy going and doesn't bother you when you are just looking.

Never bought a fitted hat before, thought one size fit all, bought it for $60 no return or exchange absolutely ridiculous didn’t even get asked for my size or anything just an Instagram pitch and $62 down the drain it I would like to speak with upper management I don’t want another hat I just want my money back.

Terrible experience with an on-site team Member would love to discuss with a member from corporate the experience.