T-Mobile

I went today to get an upgrade. Valentina was so helpful, and nice! Definitely knew what she was doing, and very knowledgeable. This store is wonderful. Only great experiences.

One of the best T-mobile I have visited. Manager Scott is a very great guy. Enjoyed my visit to this location

Absolutely the best service I have ever had in all the years I've had a mobile phone. Janeane and I hope I'm spelling it correctly is the best sales person in the world. She goes above and beyond to help her customers. I will continue the go back there just because of her. She is just a fantastic human being. I could go on and on. She's just awesome. Thank you from Mark.

Good service waiting time 30 to 40 mins

My wife always goes on and on about this store and how friendly the people are but she's a very social person so I took it with a grain of sand. I finally visited the store with her and was surprised at how hard they worked to help me get the phone I wanted. They were super friendly and the way they treated me you would think they knew me personally. Great service little to no wait time and they always make sure you don't miss out on the chance at the newest deals. I now understand why she drives so far to go to that particular store.

The service was the best I have ever had at a mobile phone store. Valentina was informative, explaining everything in detail. She was extremely patient and made both my fiancé and I feel comfortable. All our questions were answered and we did not feel rushed. Made sure we got the best for our buck. Loved the round tables and the many accessory options. All the employees knew their stuff. I would recommend this store to anyone!

We had a really bad experience at the T-Mobile in the Mall of NH (the one near old navy, not the food court). We ended up straightening it out after speaking with the District Manager of our area. He was great! He looked into our situation and helped us out tremendously, as well as the T-Mobile employees at 908 South Willow Street in Manchester. They have very good customer service skills & actually care. I definitely recommend them. Thanks again for all of the help!

Valentina and Lorena were Awesome even though I walked in 5 minutes to closing. They were both Very Courteous,Polite and Professional and helped Me change my Sprint Sim card over to a T- Mobile Sim card for my phone to operate properly once again!@

Everyone in the store goes above and beyond. Carlos was especially attentive and professional. Just a nice guy. You can never go wrong in a T Mobile store. Their the best.

Helpful, knowledgeable employees worked well as a team to assist with technical details. Easy parking, and the store was not busy, had nice displays, upbeat atmosphere, plenty of room, clean, and everyone wore masks. The phone transactions were done correctly! Very happy we changed over!

My wife and I worked with Brian throughout the process of my wife’s upgrade. And the whole time we had *great* and *friendly* conversation with the other employees. The store manager Abby was really helpful. It was the best experience we’ve had at a cell phone retailer. Didn’t feel pressured, or sold, just helped! Would recommend to anyone!

I got help really fast, good store

I switched from Verizon to T-Mobile 3 months ago & ended up getting the Samsung Galaxy S20 Ultra 5G. The staff & T-Mobile made the purchase & swap over seemless & easy.
I have gone to the S. Willow street a few times for questions on the phone, accessories & payments. Each visit the staff have been fast & professional. I am a fan of being able to pay my bill in store (incase of the situation im in now, swapping banks and only having cash on hand).
I also purchased a new screen protector with a lifetime warranty which the staff members explained everything in full detail about my purchase (Which Verizon never did).
I am a huge fan of T-Mobile & will continue to contract through them. 5 stars guys !!!! You guys are awesome !!!

The service I received from this location was stellar. Brian M was extremely patient and helpful with all our questions and the speed bumps we hit while transitioning our phones from Sprint. The store was clean and the employees working that afternoon were welcoming and friendly. I highly recommend this particular location if you interested in T-Mobile

My dad and I went to t mobile today to get my mom a new phone. Brian helped us and one of the most down to earth people I have ever met. He made the transaction easy and painless. Thank you so much for your kind words today and just listening about my mom being in the hospital. Thank you again for being so kind

Have had problems with T-Mobile for years dealing with customer service on the in phone app. Finally went to the store and got all of my problems solved. They are awesome 👍

Listen this store is amazing! Customer service through the roof they go above and beyond to help customers out and a plus they have a local celebrity. Joel from Nailed it who is also very friendly and always will to take pictures. This is my store is my store of choice I would drive a whole hour to see them. They make Tmobile look good way to go!!!

We worked with Brian and he made the whole process as easy as it could be. We switched from Sprint to T-mobile because you get all the same stuff (unlimited everything) but for a much lower price! We also switched for the military benefits. Overall if you need to work with T-mobile, go to this location!!

Super friendly employees! They’re always helpful and kind no matter what. My mom has basically become their best friends. Sooo yeah, you guys should definitely come here, you’ll get the best service ever.

The stuff was very friendly and honest and were willing to do whatever they could to help us save money. It was the best costumer service we’ve experienced in a t-mobile store