Heritage Home Service

We are super pleased with our new boiler system, the Heritage team is really top notch! Chris’s diagnostic visit was a great help towards making the decision to change out our old equipment. Bill was very thorough in assessing our heating needs and laid out several options for us. Jimmy and the rest of the installation crew did an excellent job in a timely manner. All of the work areas were left very neat and tidy. We would definitely recommend Heritage Home Service to anyone!

Bob Josephson is the best! He was very Professional. He's also a terrific Teacher, even after an 11 hour job on the boiler system! Thank you for your help Bob you did a wonderful job! Heritage, thank you for pairing him up with us and his helper Francis!

Excellent experience using Heritage and plumber Brandon Elicker. Very quick and easy scheduling and the work was done professionally and promptly. We had a tough situation with a drain and flange set in concrete that multiple plumbing companies would not service. Very happy with the work Brandon accomplished. Would recommend to others and will use Heritage for future needs.

Michael Rose from Heritage did a fantastic job servicing my furnace and replacing my oil tank. He was very professional, answered all my questions and explained everything I needed to know. The work he did was looks great and left the area very clean.

Josh Benoit is the gold standard in master plumbers. We have an old house. In one day he checked all our boxes: installed new sink/vanity, repaired toilet flapper and flange, new wax ring, and new gaskets on our vintage kitchen sink. Efficient, friendly, clean, and decidedly experienced. Josh was articulate about discussing potential issues with older plumbing appliances. And he double and triple- checked his own work. Thank you, Josh!

James was very professional, productive, and proficient with my electrical work and washer/dryer hookup. He was able to come today just a few hours after I requested the job. Great work ethics and very personable! Give James a raise and keep him on your team.

We had an issue with our water heater so called Heritage. Their response was quick even though it was on Saturday! At a reasonable price, they came out within the time frame promised and worked diligently to fix it. Nova Tavano shared three options and allowed us to pick the one that fit our need and pocket! He stayed till he was assured that the problem was truly fixed! Great job done and done with care!

We hired Heritage to make several repairs and upgrades to the house we recently bought in the Lakes Region. The technician gave me a very detailed breakdown of our options, weighing the pros and cons of each. We decided to go ahead with some of the work and we are very happy with the results. It was not the cheapest option, but we got what we paid for. Our sump pumps, filter, shut-offs and shower are all in perfect working order and up to code now. The technician was thorough and professional, very respectful of my home, and went above and beyond to make sure everything was done right and explained. We would definitely hire them again.

I just got a new Central Air unit, furnace, water tank and humidifier installed in my home, it only took them two days, they were here at 8:00AM sherp and stayed well until after 5:00pm. Jimmy and Joseph did an outstanding job, they were extremely courteous, careful and very thorough, they both came in with smiles on their faces, and at times, I enjoyed light cheerful conversations, I really looked forward to their arrival. I just lost both my parents within the year and they were a delightful distraction, they both explained everything to me through the installation of each unit. When they were done they showed me the work they did and made sure all the books and information were easily accessible for me. They straightened out and cleaned up after themselves after they were done, and during the whole process they both went above and beyond their responsibility to provide good customer service. They truly are a credit to the Heritage Home Service Company! I couldn't have asked for better workmen, it was an outstanding experience. I'm so happy I went with this company, I was told not to hesitate to call them if there were any problems, which there hasn't been. Thank you so much Heritage I really appreciate all the work that was done in my home!!

Bryan and Nate from Heritage arrived promptly at the scheduled time for an annual furnace maintenance visit. They introduced themselves, and then proceeded to get the job done. I was so impressed with their knowledge base, and their attention to detail. Bryan reported several issues that were revealed during the inspection.
He had the appropriate replacement part on the truck, so the repair was efficient and convenient. The mechanics of the system, and the pricing were explained thoroughly, and I had ample opportunity to ask questions. They were skilled professionals, and I will certainly recommend Heritage to my friends, as a result of their exemplary customer service.

I can not say enough about the service we received from Mike! He came out on a Sunday after working all day on a similar device. We appreciated his honesty about being able to fix out hot water since it was a Sunday and no parts places were open. He got us in the next morning and got us up and running quickly. He did not trying to up sell us items we didn't need. He was, by far, the most professional, polite and honest person we've had working on our home. We will definitely recommend him to our family and friends.

Thanks Mike!

James was awesome to work with, he was friendly and got the job done extremely fast and his quality of work was outstanding. He replaced all my drain plumbing underneath my kitchen sink. I was happy with the fair price also.

James and his team did an outstanding job. They ran into multiple issues that no one could have foreseen and they kept a high head and didn’t let it bother them. They worked swiftly and make sure to clean up after themselves when they were finished highly impressed by their work.

Matt arrived here promptly. Called to let me when exactly when he would arrive. He was very pleasant and polite. Let me know what he was going to do. Also will send me some recommendations of preventive maintenance for me to look over.
He signed me up for the free program which was awesome!!! It saved me money from the get go!! Would recommend Matt and Heritage definitely!!!

Tyler was fantastic. He explained everything, let me walk through everything I had observed, listened to my ideas, and then QUICKLY confirmed the issue. My heat went from nothing to fully operational in less than 90 min.

I’ve never had a reliable HVAC service tech but I’ll be using Heritage (and Tyler) from now on.

I called Heritage Home Service because I did not have heat or hot water. Ryan came for the service call and he was exceptional. He was professional, thorough and extremely knowledgeable. I appreciated his communication skills to explain all the issues and answer all my questions. The problem was resolved quickly and he followed up with easy to understand documentation.

I called Heritage for a leaky water heater. It was after hours about 6 PM. They promptly sent over Mike within a half hour. Mike assess the situation presented my options and within a few hours the issue was resolved. I continue to be impressed with the prompt knowledgeable staff and service. Mike did an excellent job. Thank you, Mike and Heritage.

I have used Heritage Home Services over many years to maintain/repair my heating and cooling systems, and I would not switch to anyone else given the consistent high-quality of their work, their responsive communication, and the professionalism of their technicians. Jake serviced my oil burner unit today, and did not disappoint. He arrived when stated, explained everything he was going to do as part of the service, and got right to work. Friendly and professional every step of the way, and cleaned up the area with great care when he was done. After ensuring that I had no further questions or concerns, he wrapped up and quickly emailed me a detailed overview of what was done along with recommended services in the future. Jake is FIVE STARS all around … thank you so much.

Emergency call re heating system problem. Heritage was quick to respond, sent out a service tech in a few hours to remedy the emergency and then came back the next day to do final repairs.
I was pleased with their professionalism, sense of urgency, and suggestions for optional improvements.

Roger explained what he was going to do, and then proceeded to do his inspection and then reported to us, the findings. He was very courteous and he let us know what we should do. He was extremely helpful, as we had no heat, and he contacted the office, to have someone else come over, that same day, to discuss what could possibly be a need to replace our furnace. It had outlived its time
He was right on point, and we highly recommend him.