Advance Auto Parts

So I went to Advance Auto Parts on Seven Mile in Livonia today hoping to find the correct tool I need to separate the A-arm from the cast knuckle on my truck. I want to tell everyone what impeccable service I received. The person attempting to help me was Kristen (hope I have the name right). This kid went above and beyond to help me. All over the computer and back and forth to the back to verify inventory. She was awesome! If everyone in the younger generation was as diligent as she was, I wouldn’t worry too much about the future of this country. That being said: give the girl a raise. Because of her I just became a regular customer (I’m sure I’m not the only one).If I need anything for any of my vehicles, I’m headed to that store first. Thank you again for the great service Kristen, you rock!!
Your new regular customer-Jim :-)

A thank you shout out to Tony. He assisted me in selecting the proper Battery for my vehicle and also installed it. This saved me time and frustration on a busy day. Plus, VA discount.

Ask for Mike or Tony, they go above and beyond to help your car get started. I have never experienced that kind of help from an auto parts store. Thank you for great service.

Went in for a battery test they were very quick and efficient

They went above in beyond to help me out of a bad situation with my car battery. Awesome staff at this store.

I was greeted when I walked in, that's rare these days. Young guy helped me out with some jack stands and a socket extension and not only was he helpful he was very polite too. I appreciated the customer service I received very much. Thanks again and keep up the great work 👍

Tony went above and beyond he changed out both of my headlights and noticed my battery was dirty on top and cleaned that off for me too! Great attitude

Chloe and Tony were SO helpful in helping me solve a particular vexing problem! Highly recommend this location. Great customer service!!!

Great customer service. Chloe went above and beyond helping me with a car battery. Will be coming here again!

They had several options for the battery I needed in stock. The person that helped me was fast and friendly. I was in and out in less than 10 minutes.

Rob and Liz are great. Liz rang me up while Robbie changed my battery in and out in 15 minutes

I frequent this location and this store is great. It's clean and organized. The layout makes sense. You are greeted by staff when you walk in and more importantly, they always seem to have at least one person free to help you. Returns are quick and easy and they don't seem to mind when you order online and pick-up at the store. They usually have my order ready by the time I reach the store (10 minutes or less).

I can not remember the gentleman's name who helped me today, but he was very informative about wiper blades. Was very patient and helped me decide which ones were best for my truck and my budget. He even put the new ones on for me! And, he was not trying to make me spend more money than I had! It was quick and easy to get my wiper blades changed today. It's great to know there is still great customer service out there! Thanks again man!

First time there in a very long time I normally will not shop there because their prices are a little bit higher then O'Reilly's and AutoZone which are both down the street from my house too. But my experience there was pleasant they had a lot of what I needed in stock and the gentleman that was working there was extremely nice and I was in and out of the store within minutes. I and giving them five stars for this visit.

It was absolutely wonderful, the young man that waited on me was so professional, nice and hilarious. He is definitely a keeper for your establishment
I forgot his name but he goes to Ferris State College. Please make sure he sees this and tell him I said remember back in the day 6 years ago. LOL

Picked a item. Very clean and neat. Good price. Have been going there for awhile 🥰

I needed a new bulb for the brake light on my SUV. I stopped in, they quickly located the bulb in stock and installed it in my car for no charge. In and out in less than 20 minutes. Clerk was knowledgeable, friendly and very helpful!

Star is very good taste good carrier The website needs to be some more work on it need to use more than just one gift card would be nice since everybody gives me gift cards Christmas birthday and Father's Day

I locked my keys in my car at the cvs and made the walk here to see if they had any slim jims in stock. Unfortunately they did not, but they did help me contact the police non-emergency line, and one of the employees even clocked off and came to try and help me unlock the car with the stores slim jim. These guys were super nice and helpful and I'm really grateful. :)

Great experience with tony. He helped me replace my terminal for my battery on my truck