United States Postal Service

When going to the Fox Lake, IL post office these days it can be a hit or miss regarding customer service. This week I was extremely pleased having met and had a wonderfully engaging experience with the postal associate at the counter. Natalie was incredibly personable while being a consummate professional serving her customers while developing a rapport! While we sometimes focus on the negative, it is important to acknowledge a wonderful experience also! Well done Natalie! Thank you for your service to a customer base that can sometimes be less than appreciative!

The absolute best staff

Friendly and no hassles. We go there to mail packages rather than our own post office.

very helpful and friendly staff.

Staff is amazing! Most post offices are not a pleasant experience, this one is an exception.

Iv had nothing but Great service at this Post Office . I had a Big Problem with a delivery and the Post Master Sue was very Caring and Attentive to the problem I had . Thank You Again

Great little post office

Always Friendly & Amazing staff...

Always fast & nice

Good place

The staff seems nice.

Nice and friendly employees.

It is a post office, run down parking lot at the side, the PO is a pokestop.

Called to complain of wrong mail delivery at my address, was put on hold for 11 minutes. I called back later phone just rings and rings. Lately I've been getting the neighbors mail and I am sure they are getting mine, because I am missing a check from 2 weeks ago!

Refused packages without a manifest. Problem is USPS doesn't count that as formal acceptance and won't honor an insurance claim when the manifest is used. Too lazy to take 10 mins to scan packages. What a joke.

The packages always come days after the expected delivery date. I been trying to contact Usps for 45 minutes on 3 different phone calls regarding a lost , expensive package but it’s impossible to talk to an actual person. It’s just one giant endless loop of automated telephone service. After Screaming and my blood reaching it’s boiling point I just gave up. The entire world has returned to normal from Covid besides these people. I guess I shouldn’t expect anything less from lazy government employees. Oh and this is the only place on the planet that can’t print anything for you. No printer or pure laziness, you decide