Advance Auto Parts

Ryan and Kyle in commercial are all amazing parts professionals. People I can count on for the correct parts and friendly service. They finally got a replacement for Scott which I didn't have very good customer service from. I'm glad that guy is gone. They have great people there now! Ryan took over as store manager from the commercial and outsides sales and turned that store around. Time is money and they save me time. Just stopped in today got what I needed again!

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The team at this store was able to run trial and error with me as I made mistakes and had to come in multiple times. Every time they were patient, polite, and got me where I was need to go with parts and learning.

Sometimes all you need to do is have some patience and smile to make the difference in someone’s day.

Great customer service, just hate today's prices. I want the '80's economy back.. lol

Rebecca and Ryan are awesome! Their customer service and knowledge made me feel so comfortable and I appreciate that so much! Ryan you have a great crew! Thanks again guys!

Needed a VP fuel built booster staff was friendly and knowledgeable

The staff is amazing!! Specifically KYLE! I was looking for a part for my 08 audi a3 and couldn't find it anywhere.no other parts stores could locate it, checked pull a part-nothing. I was giving up hope. He went above and beyond to help me find a solution and kept the cost affordable. I would recommend anyone go there. He took extra time to make sure there were no issue. People just don't have customer service like that these days. I would give 10 stars if I could

My alternator died while driving down 512. I was able to make it to their store, where Ryan confirmed that the alternator was bad and offered to sell me a replacement. Not something I could change myself, so he recommended some nearby shops, and assisted me as necessary. I didn't give them any business, but it's great to see a store that helps out people in need.

Great store ..Great customer service & great prices

Ordered online the items I needed. Walked into store, told them I was picking up online order of two filters, showed ID, out in 2 minutes or less.

This store is clean(as auto parts stores go), the employees are knowledgeable about their products and they are committed to providing good customer service. Several of the employees are Spanish/English bi-lingual and are able to help Hispanic customers. They're always friendly and happy to help. Go check them out. Hurry up, they don't have all day!

Ryan is my hero. I saw a message that I needed to add oil to my 2021 Tahoe and I was in a slight panic by the time I went into the store. He found what oil I needed and actually put it into my car thus saving the day. Thank you Ryan

I’m not entirely sure of his name, but I think it’s Ryan, but he was so helpful and just incredible. My husband and I came in looking for a car part, it wasn’t registering in the system, so we ordered one that looked to be right. About an hour and a half later, he called us to let us know that he continued searching ended up finding it. We were very impressed that he continued to look, when he didn’t even have to spend his spare time to do that. Any future car products will be purchased from here. All companies need a Ryan with his customer service skills.

So I went to the Tacoma location on approx 100th and South Tacoma way in need of getting my battery and alternator tested. There was a young man there unfortunately I cannot remember his name but I do know that he is the assistant manager at this location and I must say he was extremely helpful went out of his way to help me out and to make sure I left with all the parts needed it's nice and refreshing to see someone so young actually care about the work they do keep up the good work young man I'll be revisiting your store and I highly recommend that everyone else visit it as well.

What the heck just happened? Came in for brakes and had such an excellent experience. Scott is the man! Bringing back customer service in an old school cool kind of way. This man knows how to take care of his customers and provide and excellent experience! The shop looked great, good inventory, and a good staff of customer service oriented parts people. This is what a Parts house should be like! Between this experience and my experience with another Advance Auto up the road, I’m a lifer.

Rondo is the man! So helpful and so nice. Will definitely come back

Advance Auto parts in this area is far superior to any other Auto parts store. Obviously they have similar inventory of the others, but the customer service is where it's at. The parts specialists know how to help and don't give attitude to anybody. The price may be a few bucks more, but for the few extra days spent, you get service and higher quality parts on most items in stock.

Paul was very helpful. He went above and beyond to educate me on the batteries that were available for purchase. Sadly what was available did not seem to fit my purposes. Thanks anyway Paul, I appreciate your time and effort.

This is the best place to get your needs in auto parts. I'd drive 20 miles to get here. These people know what they are doing and can get parts that no one else can. They know old skool auto, hot rod, all the way to current automotive systems and overall are an incredibly knowledgeable staff on the topic of their trade. These guys enjoy the business of auto parts and it shows. They go the extra mile to help you out when you need it. Come see the oil change and other monthly deals. Alternators, starters, batteries or a complete brake job they got it just come and get it.

Jeff was very helpful.

Nice brand-new store . helpful staff .my new auto part store. I've been coming to this store for several years now and the staff here are amazing. Highly recommend this autoparts store