MAC Cosmetics

This review is for the Mac counter at the Macy's store. I had a really good experience working with Amanda color matched me and made sure that my face would not have a crazy color in pictures were taken this Mac store often doesn't have the makeup that I need but they will certainly ship it to you express to your home. I would definitely go back. Great work Miss Amanda you should be celebrated

I placed an order for pickup at a Mac store, not realizing it was in Connecticut (I live in MA). Alba, the store manager, called to remind me about my pickup and I had to tell her to cancel. Rather than canceling, she offered to mail it to my house for free shipping! Not only did she take the time to offer to do that, but she also included awesome samples for me to try. Alba, thank you for going above and beyond! Now I have the eyeshadows that have been on backorder online for months, as well as some new products I can't wait to try!!

HUGE shoutout to Alba!!!
I called her store thinking it was corporate and so the story begins.
Her customer service was like no other.
I can’t say enough about my transaction with her and overall experience outstanding
She had some glitches in the computer and the send sale system, however she made sure through several phone calls to me that my order would eventually go through,
Thank you MAC cosmetics for a great product but even better employees!!
Alba is an A plus in my books and one you are lucky to have promoting your product!!!
Thank you Alba and Mac Cosmetics!!

I had the most amazing experience ever!!!! First let me just say I live in Texas, visited my local store and had an amazing experience there but since they didn’t have my shade I was able to connect with Jessica from the Connecticut location. Best experience ever!! Super nice and she was able to ship my shade all the way to Texas. Once I received my package, it was beautifully presented with some samples and a handwritten note. I don’t think I’ve ever felt more special than I did that day or in that moment. Especially in a time where human interaction is discouraged. I felt her wonderful spirit over the phone and in the care she took with my package. I felt like the most important person in the world and there’s something to be said about that feeling without ever meeting one another in person. Jessica is amazing and a treasure and I’m grateful to have this experience with her. Thank you Jessica!!!!

Favorite makeup store. Ashley and Stevie especially are amazing. I love them. Makeup applications are always flawless, and they're extremely helpful and sweet. I had a 90 minute makeup lesson with Ashley and she was SO helpful and patient with me. My favorite makeup applications have always been done at this store. LOVE LOVE LOVE them.

Rebecca was extremely helpful and nice. She was helping several people at once while still being personable and quick. Best experience at a makeup store or counter in a while or possibly ever.

Had the pleasure of having Trakeya help me switch to the MAC brand. She is an awesome, patient, and fun sales person. Anything I asked she had a very good answer to. Will definitely return because of her.

It was my sister's trial run for her wedding look & she absolutely loved her experience there & the young ladies were so knowledgeable about the products & the makeup and skin care! I would hope here every time I need my face done & recommend you should also!

Rebecca is the best..she matched my color perfectly!! I always fo there and look for her

First time ever wearing makeup. And Jessica did an AMAZING job ❤

Awesome place got my makeup done for Gay Pride she did a amazing job

LOVE MAC!!!! Best place to buy excellent quality makeup and the customer service is AMAZING!!!! Thank you guys!!!!

I got a free gift unexpectedly because it was a few days after my BIRTHDAY.

This place was amazing! I got my makeup done here, it was a bit busy but that's the only bad thing. I was treated very kindly, and they did everything I asked for. But it was a bit busy. I will definitely be coming back!