Pine Lake Self Storage

Great experience renting a uhaul for my move and not near as expensive as I thought it would be. Friendly counter agent. And great experience.

Great facility and great experience with staff. Simple, clean, safe.

Owner and employees are very friendly. Reasonable prices for storage units.

Very secure place and the staff are very helpful!!

Clean environment, friendly and courteous staff.

Fun course and inside

Upon arriving to pick up the cargo van I had reserved four days earlier, I was told it wasn’t available because of a recent vandalism.
I was asked if I’d been notified the day before, which I wasn’t. Now, wouldn’t you make it a point to inform the customer by maybe trying to call and actually getting ahold of them?
I was then informed that I could go to another Uhaul rental facility to pick up a truck. After I had already driven to pick up from this location why would I ever want to go to another location to pick up nor would I want to inconvenience my ride by making them drive to a different location.
I’d recommend calling before you attempt to pick up a rental truck from this location.

Extremely poor customer service and I would not recommend.

Drove in from out of town after making a reservation online for a unit. With a printed copy in hand that says “reservation,” I asked about renting the unit. They told me they only had larger units available and neglected to call me to inform me. They said the online form that I filled out was only for an inquiry and not a reservation. Avoid these liars.