Advance Auto Parts

Yesterday I came to this AAP on Virginia Ave and all of the employees were a great help to me and my family as we were trying to change out my mass air flow sensor and cabin air filter. Employees lended tools even came out to help when I couldn’t figure out the issue my self.

Excellent customer service! Wipers are affordable and were put on fast and efficient!

Needed to return a phone charger. Employee (female) helped me tremendously! She went beyond expectations to get me a phone charger that worked, after checking my car fuses. Super friendly and willing to help!!

Very helpful staff, always find what I need for car.

The guys that work here know their stuff or know who to go to about most questions I've ever had. I always recommend making sure you sign up and use your perk rewards. I almost always order my parts etc online to pickup in store. But i cannot say enough about the staff here.

I was just there thinking I would need to do a return but was helped by Anthony who helped me realize I had the right bulb. He went above and beyond in service to double check everything and was super nice. I will definitely come back here for future auto part needs!

I was greeted when I entered and they noticed I was having trouble finding what I wanted so they asked if they could help me. Super nice people. I will definetly go there again.

Donnie helped me with a return not processed properly and fixed it promptly and without issue. The entire staff was very courteous and helpful while I was in the store. I will continue bringing my business to this location. High remarks for the Valley Avenue Winchester, VA location, as well.

Always ALWAYS great employees Isaiah helped me today if I could rate him I'd give him 10 stars!!

Awesome and cool store! I was able to get everything I needed to wash my car. Friendly employees too. :)

I needed a new battery and the tech that helped was very knowledgeable and not only helped me with my battery and changing it out, but also made other product recommendations for another issue I was having. Very friendly staffing!

When I walk in the door, I simply ask about what I'm looking for and I'm taken directly to it. I go to the counter, get rung up and I'm out the door. Great service and on I go with my day. Thanks Advanced Auto!

I have an older car that likes to overheat every now and again, luckily I was near advance Auto parts and the two kind gentlemen at the registers help me with putting coolant in and notice that my hose was blown up twice the size it should have been knowing that I didn't have a lot of money they offered to put it on for free!

A few days before showing up at Advance Auto Parts, I was experiencing some strange overheating with my car. Thank GOD it didn't go into the "red zone". Was getting worried that it was braking down because a month ago it had an oil change, tier's roll-tated, radiator flush, rear transfer change, and all fluids check. Scratching my head on this mystery. This morning, checked the radiator and fluid, the the oil. Mystery is about to be solved. Oil level low. With no motor oil on hand I knew that I had to take it to a place that I rely on.
Not only does this store have most of my needs, the people here are friendly and will listen to your problem (vehicle mostly) and help out so your vehicle is running right. They can test your battery, to see if you need a new one or something else. If you have a "check engine" light on, they'll either test it for you, or you can borrow their's. Then they will help as much as possible to get the right parts, or help you in a right direction to a reliable mechanic/ shop. You can even get a set of wiper blades, and ask them to install them right after buying the wipers.
Good place. Great people!

Each and every time we visit Advance, we get the same service...great. Even had my wipers replaced by a customer service person. Thanks, Advance. We'll be back there for auto parts and needs.

Advance had the part I needed for my car and the associate was helpful in looking up an accessory I was thinking about adding.

Lost my gas cap. Painless Customer service ...found my part...helped me...friendly...suggested for women without knowledge of cars....they didn't make me feel stupid.

Very nice staff willing to come out to your car and check out problems you may have. Prices are reasonable for the type of store. Lots of carwashes happen here.

Daniel was very knowledgeable and helped me pick out the correct part for my automobile.

Good place to shop. Staff is very helpful!