Anderson & Koch Ford Service

I had been to 2 other local Ford dealers with very poor experiences. Within minutes after contacting Anderson & Koch Ford, I not only had an appointment to get my truck serviced, I had access to a courtesy vehicle while the repairs were being done. Quick, friendly, professional and affordable service is what made my experience great! I will recommend Anderson & Koch to everyone I know. 👍

I was referred by a friend to ANDERSON KOCH FORD COLLISION after our Nissan maxima was damaged by hitting a deer. I had no idea that our local ford dealer had a collision shop, and i was pleasantly surprised that the shop was certified on all makes of vehicles. We had a young lady that walked us thru the estimate process, surveying damage, working with our Insurance company and scheduling a timely repair date. Hassle free and no subsequent changes. I was impressed how clean our car was inside and out, it looked great. But i was most concerned with the actual repair work, so i crawled underneath the car at home and inspected the work a person wouldn't otherwise see standing next to the car. And my complete satisfaction was cemented with the detailed workmanship. No corners were cut, a true collision repair was completed. Having been to other repair shops over the years, I can honestly say, Anderson Koch has our family's business going forward. Thanks so much to the good folks at ANDERSON KOCH FORD. Local business that works.

Did an amazing job after a very very large buck took out the front end of my F150 last February. The Ford points I earned from that just paid for at least one whole new truck tire, alignment etc. I also appreciated how everyone I spoke to respected my budget. On top of all of the wonderful help the dealership picked up and dropped off my truck when I was diagnosed with Covid earlier that week. Absolutely recommend them when ever anyone asks, and even when they don't!!! Thank you again for keeping this ER nurse and her truck on the job.

I have had repairs done on my Ford vehicles at Anderson and Koch for many years. Once again, my latest experience with Jim and Doug in the service department was excellent. They the once again went above and the threshold of excellence! The technicians have always completed my repairs in a timely fashion and has always been done right the first time. This time techs Erick and Erin who I seen worked on my Ford Edge did an excellent job and once again didn't disappoint. Great Work! If anyone is looking for top notch work at a fair price, I recommend you try Anderson and Koch Ford. I have worked on many cars myself during my lifetime and know when a job has been done right. Thanks Again to all Anderson and Koch working at this top-notch dealership!

Always have been treated right. Staff is very friendly and respectful. Willing to go the extra mile. Sales staff is easy to work with and fair. We have all three of our vehicles serviced there.

We have recently purchased a new work truck from Anderson Koch Ford. Patrick and Tony made it a great experience. Tony and Patrick have went above and beyond to make it happen! If your looking for a fair and honest dealership Anderson Koch Ford is your place to go! Great customer service from start to finish! Stop in and let them help you get into a new vehicle!
Chuck and Janet Magdanz with C&J Relocation Services

I was in an accident and to my suprise they did Auto body collision repair. The process was flawless and quick. Kim kept me in the loop of the progress the entire time. They also dealt with the insurance company. I had literally no stress during the entire process which was so nice. Overall it was an amazing experience! Thank you!

We had last minute car trouble . Doug our service advisor got us fixed up in a couple days . Doug and his crew went above and beyond . We are so appreciative for the extra effort . Anderson Koch is amazing ! Thanks again !!!

They've always been prompt, thorough, and fair. I've been very happy with Anderson & Koch service. I travel out of my way to do business with them

We were able to make an appointment for service quickly, the staff were great, there was a comfortable waiting area and we are very happy with the service provided.

Great customer service. We used the car pick up and drop off service to get our works service done. Service was done in a very timely manner. The driver was very friendly as well. I would highly recommend this service and will be doing it again.

I've been bringing my vehicle(s) to Anderson & Koch for years and have not once ever had any problems with the services provided. Nice group of people, and the service prices pretty comparable to others.

Was very pleased with the service of our 2020 Explorer recently
Service Department was able to get parts and service covered by Manufacturer and even picked up and delivered our vehicle
I would definitely use them again
Thanks again for the great service

I've only ever used Anderson & Koch for service, not sales. having said that, I've always had a seamless experience with them. No surprises, great communication, and an easy handoff/pickup process.

I brought my car in for a recall notice that I received. The appointment was easy to make. The service was friendly and fast.

Bought 94 Escape new at Anderson Koch Ford and bring it back for all oil changes and other things. Wouldn't go anywhere else. Great service!

I love our small town ish lol dealerships service department. They came and picked up my vehicle from my house and returned it once my oil change was done.

As a woman I don't feel like they are trying to take advantage of me. Love love this dealer

Phenomenal service- they were able to find a wiring issues very quickly and get my truck back up and running.

Purchased my vehicle from another dealership and 1 month later the check engine light came on. Had it tested and came up as misfire cylinder 2. Couldn't get plug out for number 2 cylinder. So has to have it towed. Chose to take it to a Ford dealership in Pine City. They told me they would not have any time to even look at it for at least 6 months. So it was then towed to North Branch. They said they were booked but would try to fit it in somewhere in the next few days. They called the next day and said they got it in, and got the plug out. But that the misfire was still present. They suggested using the extended warranty and having it scoped to see if coolant was leaking into the cylinder causing the issues. They contacted the warranty company and began the process of replacing the motor. We were told this process was going to be about 4 to 6 weeks depending on parts availability. 1.5 weeks later I have a new motor and it's running wonderfully. They communicated with us very well.

Appointment was on time, actually a little early and they were able to get me in and done earlier than expected. Work was professional. I had zero issues and would use them again for this service.