Lake Norman Power Sports

I want to thank everyone at Lake Norman Power Sports. They were very professional and helped us get what we are looking for. When you’re looking for a new personal watercraft or anything that they carry, please ask for Josh he’ll treat you right, great guy. Great experience. And Josh spent the time took us out on the lake and give us a personal instructional course.
From there Store to our Home!
Thank you again…

Needing to add to our enjoyment on Lake Norman we purchased two SeaDoo’s from LKN Powersports this year. They could not have made the process any easier than they did. With so many dealers taking advantage of market conditions, LKN Powersports does not. I can not thank the entire staff enough for their knowledge and honesty. We have absolutely love our SeaDoo GTI and Spark. Thank you!!

Ashley is great with the MC wildlife paperwork!

Joey is fantastic at ordering the correct parts in a timely manner.

Dana and Susan are very knowledgeable and helpful keeping me up to date on all the new Seadoo products!

Thankful to have this family owned business close to home to service Lake Norman area.

Can’t wait for the new facility to open!

As always, Lake Norman Power Sports, did a great job, brought our Sea Doo Switch in for items that were on back order at time of purchase, installed by the Service department, great guys, I mean, they even go the extra step and take off their shoes when going on your boat, if that’s not service, I don’t know what is…. if you’re looking to get taken care of, they are the place.

In October of 2015 I was looking to purchase 2- new 2016 Can Am ATV's. After calling multiple dealers that told me they weren't available yet or they couldn't/didn't want to look for them since it was so new in the model year (I assume they had a lot of 2015 leftovers they wanted to move first), I found these guys. I spoke with Steven in sales and not only did they have one of the 2016's on the floor he said he would check availability and call me back. He did just that in under 30 minutes and was able to get another identical 2016 in a few days. He gave me a FANTASTIC price on both machines NO HIDDEN FEES, NO BS. right over the phone. Other dealers just gave me the run around on the phone and wouldn't give me straight answer on the price out the door. I drove 4 hours one way to get both machines and they where ready to go as promised when I got there. The whole purchase experience was easy,honest and completely painless.
Recently I had an issue that required the machine to be repaired under warranty. I gladly drove another 8 hours round trip to Lake Norman powers sports past a few other Cam Am dealers along the way to have them do the repairs. They took great care of me and fixed the issue promptly and with out any drama. They even found a few other issues that could be considered "wear and tear "and handled them as warranty for me without me asking for it. I rarely give feed back on anything on line, but after reading the few poor reviews I feel someone should post the great experiences they have had as well. Lake Norman has been excellent and has earned my business and I highly recommend them!

Amazing experience.... drove over 1.5hrs to deal with this dealership because the dealer closest to me (Honda of Winston) didn't have the time to answer a few questions. Lake Norman Power Sports hands down gave me one of the easiest and best customer service experiences I've ever had. From the initial phone call with salesman Josh, to the non stop hard work the General Manager Susan provided me thru email even up to the final sale and pick-up at the shop. I know times are tough and a bit different during this Covid-19 pandemic. But this staff went above and beyond to produce a seamless, and wonderful experience to the best of their ability within the restrictions and guidelines that were set in place. By far the best sales team I have dealt with!!!!! Keep up the good work, and thank you once again for the great sales experience!

I loved the experience and the people were great but now having issues getting my tag and different stories so not too happy at this point! Just want the truth!
Issue was fixed thanks to Susan,, if you ever have a problem of any kind call her !
Susan Newsom / General Manager!

I recently had my 2016 Can Am Defender (119 hours/ 1100 miles) serviced at Lake Norman Power Sports and I wanted to share some of the details about the great experience I had. This was the first time bringing my machine to Lake Norman, and I was pleasantly surprised right off the back at the time of booking my machines regular scheduled maintenance. According to my manual, there was quite a bit of work to be done, which I was planning to follow. However, upon talking with Joie and Genevieve in Service, they immediately advised that Can Am had issued a new bulletin guideline specific to my machine, which ultimately saved me quite a bit of unnecessary work and money. I also had new springs and wheels spacers to install, which they were also knowledgeable about, and added it to the work order. Once the machine went in for service, the team kept me updated on the status of my machine, and confirmed once it was completed and advised everything looked great, no issues! Always nice to hear without having to ask. When I went to pick the machine up, I felt like I was not just another customer. They had the paperwork and machine ready to go within minutes, and I even had a chance to chat with Kenneth (the Technician who did the service on my machine). He highlighted again, that the machine is in great shape, and we talked a bit about the new springs he had put on for me. It's always nice, when you have an opportunity like this, and not just a simple pick up and go. A day or two later, I looked at the invoice that I had folded into my pocket, and I noticed something I hadn't seen from other shops ever before... it was an itemized list of all the work that had been completed. I.e. Changed Spark Plugs with Part #xxyyzz, Compression test results, Fluid change/ details etc. Again, just another reassurance of the quality of work and detail that I had seen from the start. Thanks for the great customer experience!

We had a great experience working with Josh to buy our first jet ski. We felt absolutely no pressure to buy during our experience, which was extremely appreciated. We look forward to working with them again in the future!

Berry good costumer service they know what they sell

Friendly staff and great service. Was treated fairly on my purchase and even required a warranty repair within the first few weeks. The service department was very responsive and corrected my issues quickly and professionally.

Have my 2 RXT skis serviced every year. Happy with work, finished when promised. Typical dealership pricing. Never had to wait for parts.

This place is awesome! They go out of their way to help in any way they can. I purchased my 2019 Can Am Maverick, all the accessories, and have all my services completed at this location. Would recommend for all!

met taylor, Joey in parts, Jenna and someone in service who adjusted my trailer last Dec. They were all great. Joey in parts was super helpful. Currently enjoying my Seadoo Fishpro.

Great place awesome equipment top notch sells team will walk you through everything

Bought our Commander xt-p and everyone was nice and helpful from the beginning. Would definitely recommend them to anyone.

Love my 2010 Seadoo GTi SE155. Had it for 4 years now. Added tow bar last year. Towing is more awesome than ever before!!!!

Knowledgeable and Friendly staff helped me with the purchase of Can-am. The process was smooth from beginning to end.

You get to deal with the owner (Susan) one on one. Prices are great and no inflated dealer or prep fees. Just price and tax.

Great bit of gear and toys , go visit them