SEPHORA

The staff was SO friendly and helpful. Immediately understood what I was looking for and didn’t try to push products that I didn’t like. Understood what products were good for heavy vs light makeup, sensitive skin, everyday use, etc.

The selection at this Sephora is extremely small, so buyers should keep this fact in mind if looking for a specific item. Despite this, the employees were very helpful and kind to me. The store was clean and the atmosphere was pleasant, as well.

The employees were very nice & helpful - not a huge store but a solid selection and convenient location!

Small store but brand selection is getting better all the time. Staff is very knowledgeable about the products and they pack a lot of products in a small space.

We went in right before closing, and sales representative named Kyma was wonderful with the way she helped us. She was unhurried and so friendly. She seemed very knowledgeable about the different product lines. I'd recommend this store to anyone in the neighborhood!

Small but they carry the best lines. The staff is really friendly too. The Sephora Springfield ignores customers but not this one.

I've always gotten great service here. It's smaller than some Sephora stores but the staff are friendly AND helpful. They will order anything you want if they don't have it. V convenient for Capitol Hill, right across from Eastern Market Metro.

I went to Sephora Tuesday and Desire was a great help! I’m new to makeup so I asked her for some help and she walked me around the store giving me options on what I was looking for me and provided so much help with trying new products! She was kind, sweet and deserves a raise for her customer service! I’ll definitely be going back to this Sephora! Thank you Desireee!

Had an amazing experience here! Very welcoming and friendly environment. Cayla was amazing! Very helpful and knowledgeable of products. Would recommend this location!!!

I was greeted by a nice young lady who assisted me as soon as I walked in. I went to purchase the Fenty foundation and they were out of stock but this young lady took time to enroll me into the rewards program and to check to see the availability of the product I wanted at a closer store. She was attentive to my needs, very professional and had great customer service skills.

Very helpful staff!

I love this location! A sales associate helped me yesterday as I was about to purchase the wrong color foundation. I wish I got her name.

Keep up the good work

Very clean and organized. The employees are always so helpful , kind ,and attentive. Always have a great experience here 💖

FIVE STARS all around! I just had the best experience I've ever had in a Sephora store. Each staff member was so eager to assist me. Two of them even took the time to show me additional options to what I was looking for. Super friendly, helpful, and great staff!

Great customer service! I was (pleasantly!) surprised by how large the selection was for such a small store (for Sephora). Admittedly I do mostly shop online for cosmetics, but the shopping experience in this store is awesome and I will definitely be a repeat in-person customer.

Went to buy fenty makeup and wanted to try the concealer to go with the fenty power foundation I like to use ….they didn’t have it so I tried a Sephora brand in lieu or returning to the store or ordering it etc. because I really don’t like shopping. I think it turned out OK. The ladies were very nice and it was a pleasant experience as always.

Great stuff

Had such a good experience today. I was left alone enough to play with colors and figure out what I wanted. The staff was super friendly at the register and made me feel like I made the right choice. She clearly knew her products. Thanks!

The staff were super helpful to my friend looking for a wedding fragrance

Solely rating for makeup service. Desire was spot on time with starting and completing. Almost fell asleep in the chair, such a calming spirit and vibe. As soon as I stepped out, I received a compliment on my makeup.