Robert Irwin Jewelers

Robert Irwin Jewelers in Southaven is the epitome of Customer Service!

I was in recently to have old jewelry, that I was not using, evaluated and purchased by them, during their "National Rarities Sale" event. I was able to use that money & a 20% bonus to purchase new jewelry at Robert Irwin, Southaven. If you missed this Event, don't miss the next one!

My sales person was Jessica Artis. She did a superb job in helping me pick out new jewelry. However, the sales staff are all excellently trained by the manager, Sharon. I observed everyone that walked in, acknowledged and greeted warmly.

Robert Irwin also includes custom jewelry, appraisals, repairs and warranties in their list of services.

Please see the picture of my new ring, which Jessica Artis advised, is a trending style. I place this visit among my top sales experiences.

My first time in the store .. Was there for a battery for my watch . Welcomed as soon as I came in … wasn’t prepared to spend $24 for a battery but after the blonde young lady explained the benefits of the price , and became she was so professional and friendly, I did…. I will definitely 💯 recommend and be back .. Thank You — Regina L .

Jessica was so helpful and immediately was able to find me options in the style I wanted that stayed in my price range!!! Love my purchase 😊

I can only remember one of the ladies names, Doris. But they both were a great help. I went in to get a battery replacement for my watch and it was quick. Great service!

Absolutely wonderful place and the service is beyond words! The staff takes the time to ensure YOU have what YOU want. There hasn’t been one time I’ve had a bad experience or felt pressured to buy something I didn’t want.

Great place, great prices, great people. Was in and out within 10 minutes. I walked in, knew what I wanted, was greeted straight away and went straight to business!! Keep up the great work ladies.

Excellent service!! Everyone there is very kind and courteous. I love Sharon!! She takes great care of my jewelry needs and always makes me feel like a “special” customer!!

ORA wad FANTASTIC and I THANK GOD FOR BEING BLESSED WITH SHARON. Wonderful, respectfull and kind ladies. A very enjoyable experience. I will purchase all of my jewelry from these 2 ladies in the future. Hard to believe this was my first time experience.

Sharon was a great! She answered all of our questions and helped make the process super simple.

I want to thank Ms Doris King at this Southaven Mississippi location at Robert Irwin Jewelers. Doris has patience and great customer service when it comes to her customers. The experience was awesome in selecting the right bridal set. If your in the market to upgrade or first time buyer then I recommend this location. My old ring will retire😂As a 𝗧𝗿𝗮𝘃𝗲𝗹 𝗔𝗴𝗲𝗻𝘁 I love being able to do Market Research for my Clients.

Always a pleasure going here. Always end up buying more than what I came in for as well. Service is great and the selection on hand never disappoints.

The store manage, Ms Sharon, was extremely kind and helpful. She even provided me with a very nice discount

Very friendly, helpful and patient while trying on different rings. We had a great experience!

Service was excellent 👌
The store was beautiful.
And I was able to find something in my budget.
Thank you

THE BEST!! Great selection! If you dont see anything that interests you,they can order it for you. Awesome ladies behind the glass! Sharron Rocks!🎵

Great experience! Terry was very helpful and got us what we wanted.

Always pleasant and very h
elpful. Best jewelry in town.

Mrs.Ora was very helpful with showing me the different choices and had an amazing smile while doing it.

Met Sharon, who actually remembered me from years ago. She was very pleasant and very helpful. I highly recommend her when you go to the store. Great experience!

Very helpful and patient. I had no idea what I was doing, but they worked with me and I was satisfied with my purchase