Midas

"Exceptional service! I took my car to Midas for an oil change and was thoroughly impressed. The staff was friendly, knowledgeable, and efficient. They got me in and out in no time, and my car has been running smoothly ever since. I highly recommend Midas for all your auto maintenance needs!"

Needed an oil change and tire rotation. Service manager Tee and his team did an excellent job communicating with me. Very satisfied with the minimal wait time while they serviced my vehicle. In and out in about an hour.
I was most impressed with the price point .. AND how the technicians wore gloves to keep grease and oil off my truck and their hands ..unlike the dealership I got my truck from.
Thank you for the excellent service.

This is the best Midas I have been to yet! They helped me out when I was unable to use my Midas credit card to complete my transaction and were so patient and accommodating! Ricky also did a great job! The management was also been amazing!

Had work done on an exhaust system. Service was prompt and price was fair. Personable/friendly staff.
UPDATE: Just had a minor adjustment done on the fitment of the system. These guys again promptly took care of it with no problem. First and second impressions of this place are very good.

We had a major engine failure while on 95, and was not sure who would be able to help us on a weekend. Luckily Midas was open on Saturday and was greeted on the phone by Ricky. I am leaving this review because of the customer service that Ricky and the rest of the mechanics showed me that day.

They made our family of five feel welcome and I knew we were being honestly taken care of and not taken advantage of.

I am usually leery of chain automotive shops, but the Hagerstown Midas really did feel like a small town mechanic. Their customer service was top-notch.

Appreciate the communication and professionalism from "T" and his entire team. Easy to work with, explained the process, extensive trouble shooting and overall great customer service. My rocket ship is ready and safe to roll.

After being gone a month, I came back and needed an immediate oil change/tire rotation. Scheduled online to help with my phone anxiety. I am so grateful I found this place. The staff was so welcoming, did not try to push extra work- just suggestions for what will need to be done in future (that will get done eventually). Fast, efficient, and so kind. Prices affordable and trustworthy. I will be going here from now on! Thank you all!

Always had great service when I needed anything done to my van. Everyone has been nice and friendly. They let you know the cost upfront, so you can decide what you want to do.

Ricky and Co. were so easy and pleasant to work with, and super fast. We had to stop while passing through for an emergency fix and it was no problem at all. Thank you!

I had work done here on my sons Acura. The part failed twice (not the fault of Midas). T said bring it in and we will take care of it. The 3rd time my son’s tire was flat and it was repaired when we picked up, zero charge. I will definitely return here for repairs in the future

The customer service is great. Tee is very communicative and his team is quick. I am always in and out. I have never had any issues. Thank you for all your hard work!

Thank you Tee and the outstanding Midas staff for your honest opinion and grade A customer service and care for my vehicle issues and my concerns. You were a 1000 times more reliable and helpful than the dealership. I will be back for other vehicle issues and I recommend to all Customers with vehicle issues to visit this Location in Hagerstown, MD . God bless and happy holidays.

This is the best place to have my car services done. The customer service is impeccable and I've never had any issues with my car once returned to me. They are very informative about any future work that may be needed as well.

They have worked on two of my cars!!! They have been amazing with diagnostics and repairs. Under the last two circumstances its been an in and out. Well knowledgeable on what is needed.

Hey Tee & Josh, thx for the great service on my Toyota. I'll definitely have my car serviced at your shop in the future.
Good job!!!

Updated 11/06: I adore these guys, they replaced my alternator with the quickness and have made a life long customer with me. TLDR Bring your car here, they will take real good care of you.

These guys are legit, after working on my car yesterday and working with me financially too, when it acted up today I pulled right in. The symptoms were familiar so I suggested my own diagnosis, none of them disregarded me at all. When I turned out to be right, they didn't charge for the diagnostic fee and used my own spare part to replace it. Tom the mechanic was impressed with me, but no where near as impressed as I am with him. I watched Tom guide his team as he oversaw at least three other mechanics and assists them with the vehicles they were working on. He handled my car himself and went above and beyond to make sure I was good to drive away. Bonus brownie points, my dog absolutely loves Tom!

Best place to go get your fixed in Hagerstown fantastic employees they work with you and try to help you get your car back to you as soon as they can!!

I was in a tough spot after hitting some debris on the interstate, and most places were closed becaude it was the weekend. Mason fixed my car quickly, and the guy at the front desk was courteous as well. Apparently it was an easy fix, and they didn't charge me, which was outrageously generous.

I take my company car here and they are always accommodating, efficient and polite. Very good service.

Always a pleasure doing business with these guys excellent work