CVS Pharmacy

The service that was provided to me at this location at 5170 Moorpark Avenue, San Jose, California has been remarkable. Everyone in this store is helpful and friendly. It’s always a pleasure to walk into this store as it’s so open and bright!

The wait to pick up prescriptions on weekends and after 5pm on weekdays can be long. Because everyone just loves this pharmacy. The workers there are super friendly and patient. Although this review and Google Maps listing is for the pharmacy alone located in the back, it's worth mentioning this CVS in general has good staff.

The pharmacists at most CVS's never stay long but the two current ones here are knowledgeable and efficient. My doctor thought they would be too busy to call insurance for me same-day and get approval for two month's worth of medication but I told the doctor, these workers are good.

And they always pick up the phone. Actually they even call me voluntarily asking if they should order refills for me or whenever my medication is ready but I forgot to pick it up.

Some customers do give them a hard time when they can't get their meds (even though it is usually not CVS's fault) but the pharmacists will always help you no matter what attitude you give them. Also this pharmacy is open until 8pm on weekdays which is as late as it gets for any pharmacy in the area. The CVS store is open until 11pm.

Excellent customer service experience provided by extremely knowledgeable and caring staff/ employees that day. Lifelong relationships have been created and I look forward to hearing and seeing from them again soon!

Pharmacy very efficient friendly and informative.
Checking out is courteous and friendly as if they enjoy working there.

This pharmacy was very helpful over the phone in finding a nearby CVS that had a prescription in stock when they didn't have the medication themselves.

My car got broken into with my stuff stolen here. Apparently this has been going on for a while with an average of 5 cars affected every night. Be careful when you are here. Luckily, a staff named Mary was kind enough to help us.

Terrible CVS. The appearance of the outside of the building matches the ambience of employees inside: unkempt and messy. Pharmacy staff is inattentive. Do not recommend.