Comfort One Shoes

Needed a pair of comfortable shoes whilst on holiday and popped in to Comfort one.

Customer service was very good, we were warmly welcomed and attended to right from when we stepped in and the Lady who saw us was very happy to advice on size,appropriate fit for the shoes I eventually got after trying a few sizes! She was happy for me to try various sizes and gave advice on care of the products to ensure they last and how long to wear them for to break them in.

I returned a few days later as I had blisters from a few long walks in the shoes and the gentleman I met this time confirmed the size I got was correct and helped to adjust them.

For the shoes I wanted they had a good range & variety.

I was impressed with the staff knowledge and care shown on the 2 occasions.

I compared the price for my purchase to online prices and they were competitive so happy to shop there again.

The store has a variety of shoes, something to work for everyone. Stephen is the best sales person, patient, knowledgeable and a quick wit as well. He’s a real added value to the store.and Comfort Shoes and the client are lucky to have him. This one is in Georgetown.

Steven was super committed to finding the right shoes for my two boys, ages 9 & 12. He was competent, knowledgeable, and pleasant to work with. Our family was so grateful for his expertise and attention!

Lamont helped me and my boyfriend today pick out some quality winter boots. He was extremely helpful, knowledgeable, and kind. Had the best service today! I look forward to coming back the next time I need shoes!

If you're looking for a great store, with amazing service, or more importantly if you're looking for comfortable european shoes, this is where you should go!

Just went to get a pair of shoes for my uncle who have bunion, and went home with 7 pairs because the shoes are amazing.

The best part was, Lamont Brown, our shop assistant was WONDERFUL. Super helpful guy who is both knowledgeable and cheerful.

Had a very pleasant shopping experience!

2/3/2023. Went to retail store in Georgetown, Washington DC today. 2 employees helped us. Smart. Clean. Fast. Efficient. Would recommend and come back. Good selection of sneakers, shoes, hats and more!!

Lamont B. was a dream to work with and fit me with 3 pairs of beautiful, comfortable and exactly what my cranky feet needed boots! Steven was a peach as well, offering honest guidance and style suggestions. My new go to footwear store!!

Amazing selection of comfortable shoes and great customer service!
After a severe ankle fracture I needed shoes for work that were professional while also providing the support my extra sensitive ankle needed. Lamont spent time and care making sure I found the right shoes. He proactively anticipated issues that might come up for me and helped me find pairs that make walking comfortable

Steven Dabney provided outstanding service. He is the most knowledgeable sales person of shoes I have ever met. He approach the situation, scientifically and thoughtfully.

Mr. Steve was very helpful and awesome to my big Sister Susie! Even my Mom who is in terrible pain right now mentioned that Mr. Steve brighten up her day because some people don't like to help my sister because of her disability. I recommend this store because they are very patient with their customers and make sure they are happy before leaving the store!

Great products and selection, and the service was superb. Steven not only knows his products, but he also doesn't try to sell you things you don't need or that won't work well for you. Really appreciate the great service and attention to detail, and really wish I lived closer.

A great experience at the Georgetown store! I was looking for shoes to fit new orthotics made by my podiatrist, and I wanted the shoes to be more stylish than the basic athletic shoe. The manager, Lamont, knew exactly what to do. He pointed me to some terrific options, and patiently added my orthotics to each one so I could test how they would work. I purchased some excellent options, including a pair he found on sale. The whole experience made my day.

I came to town ill prepared for the cold weather “Florida girl”.
I went on the hunt for some shoes that would keep my feet warm and good for long walks around town.
I found them thanks to manager Lamont Brown.
I was in and out in about 15 mins. I highly recommend this store. Wide variety, quality products with reasonable prices.

Lamont was the only one working but still made time for me and was so great. I feel confident in the shoes I got because he helped me find the right ones for me. Everyone should go here for new shoes!

Excelent service! Thanks a lot for helping us choose the best tennis. We are not easy customers, but you always keep your smile and nice attitude. Highly recommended to buy nice shoes! 👏👏

We walked in and had the most amazing customer service from Todd. He really took care of us and even put on the shoes for you - something no one ever does. He is very passionate about what he does and gave us the best recommendations and advice! My mum literally walked out with what is now her favorite pair of shoes! Thank you Todd, you are the best.

Sonia and Luke were lovely and very helpful. Sonia brought me the shoes that she runs in and they feel great. I bought 3 comfortable and stylish shoes with terrific support.

Excellent customer service. We bought a pair of Birkenstock sandals and the employee we were helped by was very knowledgeable and friendly! This was the fastest shoe shopping experience I’ve ever had. I came in wanting a pair, he explained the difference between the vegan and leather materials, and made sure my feet and toes fit the size. We have visited the fairfax corner location before and were very happy and now we are even more dedicated comfort One shoes customers after this experience!

I have a job where I have to be on my feet all day. Todd helped me find several options to help me have less pain after work. My new shoes have been working wonders. I forgot how awesome it is to go to a shoe store where someone helps you find what you're looking for! I highly recommend stopping in!

I came in desperate trying to make some flats fit. Lamont gave me insoles completely free of charge! He was the best! I will be coming back here when I need shoes and I’ll tell all my friends to do the same.