NET10 Wireless

Net 10 I've had services with them 10+ yrs excellent service other big name brands make it difficult to purchase network minutes in sales... just use the web.. net 10 is great company

Changing phones was easy this time. I did it about 3 years ago and was bad. Glad to see improvement.👍 I like the net10 idea and they are improving.

I have over 8 years using Net10, I pay way less than my wife!!! Best service ever!!!

15 years and still going❤❤

service has been fine. Customer service a little iffy, but always got it done in the end. No real complaints. Good deal.

No problems with service but if my air time runs out I go online to add my air time with my air time card it says unfortunately we are not able to process your your request try later. I never have been able to load time on line since they changed their format. I could dial a number then it would prmpt me to add air time but now it won't do that. So now I get to go to a landline phone to reactivate my service. I don't know my be it's just my devices...

My wife left me after I spent our entire babies childhood still on the phone with customer support (all i needed was a number transfer pin)

Worst customer service. I've been with net10 for years. Since TracFone took took them over they are the worst!

Their customer service is a joke. I’ve decided to go to a new provider and Net 10 has given me nothing but rude costumer service trying to transfer my number. I’m on my 7th call with them this week right now. Every person I’ve talked to about what the new provider needs to make the request they have all told me something completely different. Every time my new provider has tried to call they were also told something different. The auto refill was supposed to be shut off due to me getting a new provider but since this process has been taking over a week they charged me again. I had to call and get a refund but since that went through it canceled the number transfer completely! What a joke!

I just spent nearly an hour on the phone with a customer service representative to try to resolve a problem with billing. The woman I spoke with was absolutely no help whatsoever. I asked to speak to her superviser and was told that was impossable.
Net10 has the worst customer service I have ever encountered.

You guys don't care about customers, you have the worst customer service. After 11 years as a customer, now I need to transfer my number to another provider, it's been more than 15 attempts on calls and chats during the last two weeks, and you always tell me something different. There is no professionalism, and no one responds, this is a mockery. @Verizon, net10 is going to damage your image, NET10 is the worst

I just became a customer and after one month tried to go to another company and they said my phone it locked!!! Your STEALING peoples property pretty much and FORCING them to stay with you. I got news for you though, I'm going to get to people on this and see if a class action suit can get started. YOU ARE CROOKS!!
But when enough people start to dig into your "doings" and put some light on your company we'll see what you're really about. Social media detectives are the BEST to do it. #NET10 you're now on the radar.

Been a customer for over 10 years. Great reception, I have just a call and text phone. NO BLOCK NUMBER SERVICE! Over Hundreds of calls from same solicitor who thinks it is funny. Called Net10 and CS told me to hold on to the 3 dots after number and nothing happens. Then he says we can't block the number? Why am I holding the 3 dots if it works for other net10 users?????? Then he says its policy. I could change my number...which is connected to so many things includding business cards and brochures. Really, you are telling me I have a minute by minute phone without the ability to block?

If you are thinking about bringing your own phone to net10 please do not they will steal your phone pretty much because they will lock it so you cannot use it with any other carrier!!!!

Net10 wants to lock you down to ONLY Use NET10!!!

then they take forever to speak to someone about them locking your own phon, that is NOT UNDER CONTRACT WITH THEM!!! it is illegal for them to lock a phone on a prepaid account yet they do it and they don’t care.

They will tell you over and over they don’t lock phones well we have been fighting with them for 3 days and still nothing!