Level 01 Video Games

super nice staff! they do overcharge on prize figures but i still buy them anyways! they gave me a 20% discount last time i went in :)) excited to go back in when they get there next shipment in! (stock more miku figures.)

I love going to Level One, the employees are awesome. I had a poster that got messed up in a way that was my fault, and I came in just to let them know and they traded it in for another one for me. I appreciate this store and it’s employees!! Recommend going here!!!

The employees of Level One are superstars! In addition to their excellent service, the folks working there went above and beyond to help me secure a figurine set I had been wanting for nearly two years! I'll truly cherish the set i've completed with their help, and I can't possibly forget the kindness and enthusiasm they have shown me!

Had a very poor interaction with their staff yesterday and ended up leaving a bad review here. Fortunately, someone from their management team reached out to me personally to apologize in person. Gestures like that go a long way and it proves that they care about their customer interactions. Along with this, their selection of games and merchandise are pretty cool. I will be coming back to this store as a returning customer as long as I am treated fairly. Shoutout to the guy who always helps me out there and came to apologize to me, it meant a lot since i do like the selection at your store.

p.s you get 20% discount on everything at my store for working in the mall!

please please pretty please post on your Instagram again Please that’s all I ask I need to know when I can come to spend money at your establishment please 😞

I was visiting the Westfarms mall yesterday and dropped by the Level 01 store to check out what they had for sale. I didn't end up getting anything this time, but I did love the selection. They had everything from retro console games, some great prices on games and accessories for the last few generations of consoles as well as some anime merch and figures. Everything looked to be in great shape and I love browsing game stores like this.
If you are looking for something for gaming or some cool anime merch, check this place out while you are at the mall!

Very clean store, tons of merchandise going from anime to games to everything basically, did a trade in and the staff was great knowledgeable about what I had and was friendly, got myself a few new games and some figures couldn’t be more pleased with the service and staff will definitely be going back.

I had a wonderful time, coming from out of state, Maddie was the absolute best. She was able to help me complete something very important I spent forever working on. Amazing prices and well sourced items

Super cool store with tons of retro games and consoles, staff is very knowledgeable about products. They also carry anime figures that typically aren’t carried in stores.

A great place to shop! There's a wide selection of video games, anime merch, and plushies. The staff are very friendly, helpful, and knowledgeable! ^w^

I’m always shopping there and I love the products, all the employees are extremely friendly and helpful when I need it. Always have great conversations there definitely recommend

Got a awesome Jirachi Pokemon pin.

good place to find old game and anime figure and the employee r nice people +++

Amazing staff with a great selection of anime figures

-LastOfRKind Reviewz

I really like it

I bought a game from there store and I would give it a good rating but there’s I reason why I don’t. I bought a copy of portal two for the Xbox 360 thinking because it was on the shelf it was in a working condition comes to find out it wasn’t. To anyone who shops here do you know if I will be able either get my money back for a non working game or if they will replace it for me because it was not working when I bought it. Lmk if I can get it fixed or not.

Nice staff HOWEVER they will low ball trade-ins HARD. I brought in Metroid prime trilogy for trade-in. A game which at the time was worth about $100. They only offered $10. NOT OK. I understand they need to make a profit, but $10 for a $100 game. Just no. I ended up not trading it in.