U-Haul Moving & Storage at Larkin District

Kevin R. was amazing, very helpful, professional, and also offered advice to save me money and time. Coming from someone who has worked in retail for 17 years, customer service goes a long way with me and he definitely exuded customer service skills.

Caroline was amazing. She’s actually the only reason I use this location for all of my business. She always finds a way to get me exactly what I need. The same goes for Isaiah. Both of them are always polite and courteous. And Caroline always is helpful with any questions I have. I will definitely continue coming back for anything I need

The customer service was awesome & all of the employees that work there are so personable! Carroll was a delight as well. Thank you to the Perry St/ Larkinville location 🙌🏽

Just want to give kudos to Kevin for his amazing service. From Storage custom, Christine Gerwitz.

I never been to this location and I’m so glad I booked here. Super clean genuinely friendly staff top tier service definitely worth the patronization.

Carolin was the best customer service I ever had great people great service

Everything was quick and easy. Easy pick up and return. The agent was efficient, professional and friendly. He explained everything clearly. He was working alone on a Sunday at opening (09:00) and kept his cool as the line grew. The truck was clean, except a cigarette smell, but that's just jerks who don't follow rules. The truck appeared well maintained and ran well. I moved a 39 mile round trip from downtown Buffalo to the more rural south. I'm a 62 year old woman and I drove a 10' truck with ease, fully loaded, mostly in the fast lane flow of traffic. I would recommend this location to others 100%.

After having a less than spectacular experience at another location, I was sent to Perry St where I was greeted with kindness, treated with respect and helped when they really didn’t have to help me! Carolin was absolutely amazing and helped make a stressful time easier and had me leaving laughing. I’d happily go out of my way to work with this team again!

Very friendly customer service, and fast process

Caroline was very professional and personable. I rented a 26ft box truck. I was in and out quick. No waiting the staff there was great... Highly recommended

Carolyn had such great customer service. She helped me pick out the right size uhual to move. She had everything done in a timely fashion. If I ever had to refer someone to get a uhual I would tell them to go speak with her at this company because it was by far the best customer service I have received

Cannot recommend this place enough! They were so helpful with short notice needs. I was coming from out of state and was a bit disorganized and Carolin helped me through it all. Just all around great service and quality!!

I just want to give a big thank you, to the manager Carolin. She saved our company so much headache last minute, Carolin was able to find us a 15 foot truck, to complete our deliveries after our truck broke down. What a lifesaver, I highly recommend U-Haul on Perry Street, the staff was great and the manager Carolin was amazing

Hello world, need a U-Haul for any reason of purpose need a fast cleaning on time with a good price choose this place. Convenient clean and the service is great. Have a beautiful and blessed day. PS whatever miles you don't use they reimburse you what a wonderful way to save money ❤😁

Moving season is here and it's been busy. I cannot say enough about Carolin and how well she manages the Perry Street Uhaul location. I've witnessed first hand how difficult it is to manage the store, customers and trucks. Carolin gets the job done with finesse!

Quick & easy rental! Great customer service. I’ve rented from this location several times and would do it again. Vehicles are always clean with everything you need in them.

We have been renting trucks and a storage unit for our growing company for almost a year. Top-notch service. Completely different from the typical experience.

Extremely polite staff. Were very helpful in choosing the proper vehicle for my purpose. 👍😁👍

I cannot say strongly enough how good my experience was with Larkin District U-Haul. They were so, so kind, professional, and helpful. I find moving extremely anxiety-provoking, and the Larkin District team made it so easy and stress-free. I lived on a very narrow Buffalo street and they did an excellent job of dropping off and picking up my U-Box. They have very strong local knowledge- I described the block and the manager knew the exact block and how to best handle parking the U-Box. I would strongly recommend this U-Haul office to anyone reading this review.

very nice store clerk, good Customer service, offers to use broom to sweep truck before checking out with dirty truck. so they don't hit you with a $30 car wash!