Pep Boys

Make an appointment before in.
Excellent shop and excellent auto service with the convenient price. they charge me $22 plus tax plus a$4 shop fee for oil change as bring my own oil & filter.
Good service.

I had sworn off Pep Boys! I never had a problem with the maintenance conducted, but the wait times were astronomical even with an appointment. I visited this Pep Boys 2 years ago and I waited 4-hours for an oil change. To be fair, this was/is common at many of the other sites I visited (Carteret, roselle. North Brunswick wasn't bad).

I went in last weekend for an oil change and tire rotation. I immediately noticed the upgrades to the waiting area, very nice. I was greeted almost immediately by the nicest staff! Martin was a true pleasure! The mechanic finished my oil change and rotation in under an hour!

I had been taking my vehicle to the dealership to get serviced lately; on my last two visits I asked them about the noises coming from my brakes and was reassured by their mechanics that my vehicle passed all the complimentary point inspections and that everything was "fine". After my service at Pep Boys last weekend, the mechanic there immediately saw problems with my front brakes and rotors, without me even asking him to check! I knew there was something wrong!

Martin was able to schedule me for the additional service with the SAME mechanic for the following week. He also went through Pep Boys' on-going promotions, and I was able to save a nice % on the total price. If service at Pep Boys remains this way, they'll have a lifetime customer in me.

Martin thanks again!

My visit today was absolutely amazing. First Rosa squeezed me in last minute. Only for Richard to point out my bolts were stripped from my tire replacement a few days ago. Due to the patience and observation they saved me a lot of money and I will be coming to pep boys moving forward.

Service was excellent. The rep that helped me, Mcquaid, went above a beyond to make sure I was taken care of. I was impressed with his patience and willingness to work with me. Overall, Mcquaid, Eli and the rest team made a difficult situation much easier for me. I would definitely recommend them to others, and will certainly be returning next time I need service.

I went for new tires and service was fast, Martin at the counter was great. He went above and beyond to make sure I was taken care of. There was a balancing issue which required me to go back two more times. The third time was a charm because the balancing issue was corrected and I was completely satisfied with the end result and compensation extended to me by Martin for me being inconvenienced. I will definitely go back. Also, the master tech Luis was great. Everyone I dealt with took their time to explain my issues and kept me updated on my service. So thank you to the entire team for showing care in the process of getting my vehicle back on track.

The amount of time and care taken into my situation was impeccable. I truly appreciate the guys who serviced me and my vehicle. Tom, Martin, Pierre these guys were truly amazing. Fast, knowledgeable, and efficient. 10/10 highly recommended

The old Pepboys was disgusting. The people were rude, pricing was very unclear, repair services were shady.

The new renovated Pepboys is a great fresh surprise, the front desk people are much softer and kinder, they tell you clear prices from the beginning. And the repair work seems to be good so far. (Phil is amazing by the way)

Made my appointment online, showed up a bit early for 4 tire replacement. Arrived and was greeted by one of the employees. We had a nice chat about things. My key fob was asked for- we went over the items I had chosen online. I was asked if I was leaving it or going to wait. I told them I would wait and that I'd be right back. Went to a local store to get a beverage, came back and perused the internet on their wifi- also read over a few magazines in the waiting area. I received 2 emails during the process- one was an itemized review of what they were recommending due to the age/mileage of my car. The 2nd was when the vehicle was done and it was my full charge being invoiced.
All totaled I spent under 2hrs (including being there an hour early for the appointment) for a 4 tire replacement with balancing and wheel alignment. Everyone was extremely pleasant and courteous as well.
Will return for sure.

My technician Tom and the customer service rep Martin were amazing they answered all my technical questions. I was able to understand completely what my service would include and how it would be handled 10/10 highly recommend.

P.s Pierre was great also I was able to ask him questions also and he was very helpful with making sure I understood his explanation.

Thanks again!!

I came in to have a leak on my tire checked they checked all my tires. The guys were wonderful and the assistant manager on duty for today November 25 was fantastic and this is the Pep Boys on route one and old Post Road in Edison and the young man was very polite, very informative, and very diligent in his job, I hope the company realizes what a good asset. This young man as an assistant manager is the company.

Their service was quick and professional! Got my vehicle ready for the winter with same day pickup. They also have good coupons on their website!

My experience at pep boys was overall great. From the front desk help to the mechanics giving me advice on my car and install process. Really appreciate the information given on my car. I will definitely be back for future car work.

Amazing service!!! Martin helped me out a whole bunch and was able to answer any inquires I had. They even let you know about current or future coupons to try to save you some money. Genuinely a good experience and I would highly recommend here for anyone else.

I walked into Pep Boys yesterday and the store manager Rosa immediately greeted me with a smile and asked if she could be of service. I just needed new windshield wipers- but she looked up my cars make and model and helped select a great pair for me. She even brought them out to my vehicle and popped out the old ones and replaced them for me while maintaining her beautiful manicure! I was impressed! I was also able to return an old car battery for them to dispose of. An all around great customer experience and I’d like to thank Rosa for her professional service!

The manager Rosa is very professional and understand. Great place to get your car taken care off with no hassle. Plenty of parking and best of all if you have to wait for your service to be completed there is a billiards hall across the street so you can shoot some pool while you wait. Also as a added bonus, Advance auto parts is right next door!. Best Pepboys location in the area by far. I Highly recommend 👌

Great and fast service. I had a tire that needed to be replaced due to a road hazard, they had my car ready in less than an hour

Martin was just exceptional!! I would continue using Pep Boys, Edison location just for him. It's the people who make the company great and Martin truly is one of those.
Thank you Martin for an awesome experience!! God Bless!!

Pep Boys is my best partner for a stress free worthiness. Smiling and listening receptions, well trained technicians, timely repairs and affordable pricing. I think it’s a culture of excellence and transparency that can simply describe this laudable iconic enterprise.

Had my car serviced at Edison Pepboys. Overall happy with the service done. I was attended immediately and was helped with what I was looking for. Definitely will go there again.

McQuaid was great up front!
Genuine, honest, and realistic.
I'll be coming back again to get more work done soon.