PetSmart

Rene was amazing and helped me even though I was very indecisive and dropped something and made a mess. She also helped me take my heavy fish tank stand to my car. I would strongly recommend going there and asking her any questions about tanks, furniture for a tank and fish/fish materials! :)

Super nice staff plenty of parking many options for our furry friends

Awesome place and the staff is great not mention the girl that helped me was pretty hot.. Lol

I wasn't sure at first about taking my puppy to a chain store for grooming but we've had all great experiences there (4 times so far) Our furry friend gets nervous easily but he likes going there and is so excited to greet the staff. He is a large breed with thick fur and he always comes out looking great. I highly recommend Whitehall petsmart for grooming!

It's really a good pet store. Very helpful staff. They give proper knowledge😊

Always love coming to this store, everyone is helpful. Even when they aren't sure of something, they'll find the answer, too, which is helpful.

Today we got some snails and I wasn't feeling picky, so I asked her to just give me a variety of colors. We ended up taking for a few minutes while she did, about some of the colors that don't get picked as often. Great customer service!

I came in the store last week, looking for a box of Fancy Feast. I remember the associate came over to help me because she probably thought I was up to something nefarious, I accidentally knocked some cans off the shelf and made noise, then she saw me stacking the boxes on the floor.
I work as an undercover Asset Protection Detective and the fact that she was proactive and came over to provide me customer service, even though I was a well meaning customer, made me smile inside, that's the way I train people where I work! She wasn't too friendly though, she really thought I was probably up to no good, but no, I was looking for Fancy Feast, that's it, sorry to disappoint. Lol 😆
I bought two boxes, I will be back for more! Thank you! I don't know her name.

We adopted our little kitty from here. We were able to pick up all her necessities here and even got a coupon book.

I’ve been there everyday this week getting my terrarium set up and everyone I have interacted with is so willing to help and answer any and all questions this is the only location in the area I haven’t had issues with my fish and shrimp in terms of health.

I found that many of the pets were in actuality not all that smart. But it is a fine store, and they help with adopting which is great.

We got some supplies and a custom tag made here. Somehow we dropped the tag in the parking lot. Someone from the store called us and set it aside for us to come pick it up. It’s a small thing but they certainly didn’t have to take the time to do that and I was appreciative. Also this is the only store nearby that carries the specific variety of Purina Pro Plan we use. All around nice store and staff.

Love the exceptional service we received. I was looking to add a new fish to our aquarium and they gave recommendations and told us wich was the best fish for our type of tank (for the gallons). We will be definitely coming back cause of the service and great variety

I work in the area, so its easy for me to go to the whitehall store but even when im off and need something i don t mind driving up to them. They are very knowledgeable, friendly & always find what im looking for...have everything my hamsters could ever want and need in one stop shopping. Many many times ive shopped them & a competitor equally & their competitor has always given me bad experiences. In july i purchased my female hamster from the competitor and they gave me nothing but a hard time.
Petsmart was shocked when I told them what the competitor had done.
They are truley the best and they do care about all your pets needs and me being in retail myself and knowing good customer service I appreciate it.
Will be a life time valueable customer and would not go anywhere else for my hamsters needs.

The groomer paid attention to details and had my puppy looking so beautiful. Thank you so much PetSmart grooming service. You all are so awesome 🐾

Love it! Everytime I go to Pet Smart I ended buying thing that wasn't in my shopping list!! ❣🐹❣🐹❣🐹❣

We found a 4-5 week old kitten in our back yard and thought we had the info from the web locked down on what to do. I asked one of the vet techs and they helped me dial in on what we needed for food and formula along with providing information on how to take care of a young kitten. Very helpful.

They almost always have what I need, their cat litter is less expensive than some places.

The staff here is super friendly and helpful. The lady who helped us was very knowledgeable. I was fulfilling my "Pets in the Classroom" Grant and I had like four great conversations with different staff members about it. I go here for my personal cat supplies as well

I can always find what I'm looking for and more, like the cutest toys 😁

I've been coming here with my female g shep. "Sheena" for 11 + yrs she recently passed but we always enjoyed shopping here. They have good supply of pet foods and products, along with grooming services ' training classes" etc. Prices are good I recommend it to all pet owners.